We are looking for technically skilled candidates with good problem-solving abilities.Team members are expected to display good interpersonal skills as they will interact with colleagues from various departments and executive levels. They are required to listen to their technical needs, understand their problems, and implement solutions to them.
IT Technician Responsibilities:
- Installing and configuring hardware and software components to ensure usability.
- Troubleshooting hardware and software issues.
- Ensuring electrical safety standards are met.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations of new software and hardware.
- Providing support to users and being the first point of contact for error reporting.
- Establishing good relationships with all departments and colleagues.
- Conducting daily backup operations.
- Managing technical documentation.
IT Technician Requirements:
- A minimum Cert II in Information Technology, with a view to completing a Diploma qualification in Computer Science or related field.
- Experience in computer networks and systems maintenance is desirable.
- Excellent written and verbal communication skills.
- Good interpersonal skills.
- A strong client focus.
- Attention to detail.
- Good problem-solving skills.
In addition you will require (for the Education sector)
- Blue Card
The Commission for Children and Young People and Child Guardian Act 2000 requires the preferred applicant to be subject to a “working with children check” as part of the employment screening process. Further details regarding this check may be obtained by accessing the web site: www.bluecard.qld.gov.au/
- Orange Card
An Education Queensland accreditation, [the Orange Card] gives school ICT support staff elevated access to the Managed Operating Environment. Successful completion of this course with a pass mark of 80% is required to fulfil this role. You will be endorsed and given on the job training to obtain the Orange Card.
