# Klearnet ## Pages - [IT Solutions for Education](https://klearnet.com.au/education/): Empower educational institutions with tailored IT support from Klearnet Solutions. Enhance learning, security, and digital collaboration today. - [Terms & Conditions](https://klearnet.com.au/terms-conditions/): This Agreement is entered into between us and you, together the Parties and each a Party. 1. Supply of Goods... - [IT Support for Local Small & Medium Businesses](https://klearnet.com.au/local-small-medium-businesses/): Empower your small or medium business with reliable, tailored IT support in Australia. Streamline operations and secure your systems with Klearnet. - [IT Services & Support for Not-for-Profits](https://klearnet.com.au/not-for-profit/): Empower your Australian not-for-profit with tailored IT support, cloud solutions, and cybersecurity. Balance budgets and protect data with Klearnet. - [Book a Free Business IT Assessment](https://klearnet.com.au/get-a-free-it-review/): Get a free IT review with Klearnet Solutions. Optimise your technology, improve cybersecurity, and streamline operations. Claim your audit today. - [Contact Klearnet Solutions](https://klearnet.com.au/contact/): Contact Klearnet Solutions for expert IT support, managed cloud services, and cybersecurity tailored for Australian businesses. Get in touch today. - [Home](https://klearnet.com.au/): Klearnet Solutions delivers proactive, zero lock-in IT support for Australian businesses — managed IT, cloud, and cybersecurity solutions built to scale. - [IT & Cyber Security Insights](https://klearnet.com.au/blog/): Stay informed with the latest tech news, cybersecurity updates, and IT insights from Klearnet Solutions. Explore expert advice for your business. - [Managed IT Support Brisbane & Gold Coast](https://klearnet.com.au/managed-it-support-brisbane-gold-coast/): Get proactive managed IT support, cybersecurity, and cloud solutions in Brisbane & Gold Coast. Empower your business with Klearnet Solutions today. - [Careers at Klearnet Solutions](https://klearnet.com.au/careers/): Explore exciting career opportunities at Klearnet. Join our supportive team driving innovation, continuous learning, and excellence in IT solutions. - [Why Choose Klearnet Solutions](https://klearnet.com.au/why-klearnet/): Discover why Australian businesses choose Klearnet Solutions for proactive managed IT, cloud services, and cybersecurity. Partner with us today. - [Process](https://klearnet.com.au/process/): Our process is designed to make switching and managing IT simple, transparent, and low risk. From initial assessment and onboarding to ongoing support and optimisation, we take a proactive approach that ensures minimal disruption while delivering long-term stability, security, and performance for your business. - [About Klearnet Solutions](https://klearnet.com.au/about-us/): Discover Klearnet Solutions, Australia's trusted provider of tailored managed IT support, cybersecurity, and strategic tech solutions for growth. - [IT & Cyber Security Resources](https://klearnet.com.au/resources/): Access practical IT tools, expert insights, and guides to optimise your technology environment with Klearnet. Explore our resource hub today! - [IT Solutions & Support for Your Industry](https://klearnet.com.au/industries/): Discover tailored IT solutions for various industries in Australia. Klearnet Solutions solves unique sector challenges to drive business growth. - [Solutions](https://klearnet.com.au/solutions/): Technology should make your business more efficient, secure, and scalable; not create ongoing problems and uncertainty. At Klearnet, we deliver... - [Privacy Policy](https://klearnet.com.au/privacy-policy/): MR IT Australia Pty Ltd trading as Klearnet Solutions | ABN 80 678 723 021 1. Introduction MR IT Australia... ## Posts - [There’s only one thing you can rely on cybercriminals for](https://klearnet.com.au/blog-posts/the-one-thing-you-can-rely-on-cybercriminals-for/): It might sound like good news when cybercriminals turn on each other. But it doesn’t make things safer. Some are... - [Here’s what’s new in Copilot Wave 3](https://klearnet.com.au/blog-posts/here-is-whats-new-in-copilot-wave-3/): Copilot Wave 3 has landed and it’s a step up from what we’ve seen before. There’s something new happening in... - [How to Spot and Avoid Fake CAPTCHA Scams](https://klearnet.com.au/blog-posts/warning-do-not-fall-for-fake-captcha/): Beware of fake CAPTCHA scams designed to install malware on your business devices. Discover how to protect your network with Klearnet Solutions. - [Should you ban AI on Fridays?](https://klearnet.com.au/blog-posts/should-ai-be-banned-on-fridays/): By the end of the week, most teams are a little more tired and a little quicker to hit send.... - [Beware this fake Windows 11 update](https://klearnet.com.au/blog-posts/beware-of-this-fake-windows-eleven-update/): Most people install updates without a second thought. And that’s what attackers rely on. There’s a new scam that looks... - [Stop AI Agents From Creating Security Blind Spots](https://klearnet.com.au/blog-posts/stop-ai-agent-creating-security-blind-spot/): AI agents streamline tasks, but they can create severe security blind spots. Learn how to secure your business AI tools with Klearnet Solutions. - [It’s time to govern your team’s AI use](https://klearnet.com.au/blog-posts/its-time-to-govern-your-teams-ai-use/): Quick question: Do you know how your team is using AI at work? Not how you think they’re using it, but how they’re really using it? Most businesses don’t. And that’s where the risk creeps in… - [Don’t forget to protect your browsing privacy](https://klearnet.com.au/blog-posts/dont-forget-to-protect-your-browsing-privacy/): Your mobile browser knows a lot more about you than you think. Not just the sites you visit, but patterns, habits, clues about your business. Most people never check what’s being shared or stored behind the scenes. It’s time you take a look… - [Strengthening Your Business Password Security](https://klearnet.com.au/blog-posts/your-businesss-passwords-are-still-too-weak/): Are your business passwords too weak? Learn how to create strong passwords and protect your business from cyber threats with Klearnet Solutions. - [Windows Hello gets a new look and improved security](https://klearnet.com.au/blog-posts/windows-hello-gets-a-new-look-and-improved-security/): Is your business using Windows Hello yet? It offers easier and more secure login methods – and it’s about to get an upgrade. Here’s what’s changing. - [Windows 11 will warn you if someone's snooping](https://klearnet.com.au/blog-posts/windows-11-will-warn-you-if-someones-snooping/): You know that feeling that someone’s looking over your shoulder? When you’re working, it’s not just creepy, it’s a security issue. But Microsoft’s working on a very cool feature in Windows 11 that will stop people snooping at your work. Here’s what we know so far… - [Windows 11 uptake is at an all-time high – what are you waiting for?](https://klearnet.com.au/blog-posts/windows-11-uptake-is-at-an-all-time-high-what-are-you-waiting-for/): If you’re still attached to Windows 10, now’s the right time to upgrade. Here’s why… - [Understanding Secure by Design Cybersecurity](https://klearnet.com.au/blog-posts/why-you-need-to-understand-secure-by-design-cybersecurity-practices/): Understand Secure by Design cybersecurity principles to protect your business from evolving threats. Contact Klearnet Solutions for expert IT support. - [Benefits of Defense-in-Depth Cybersecurity](https://klearnet.com.au/blog-posts/why-embracing-a-defense-in-depth-cybersecurity-approach-is-beneficial/): Discover the key benefits of a defence-in-depth cybersecurity strategy to protect your business network from evolving threats. Learn more today! - [Return to Office Strategy & Policies for Businesses](https://klearnet.com.au/blog-posts/whats-your-businesss-view-on-return-to-office/): Weighing up remote work vs return to office? Explore key considerations to help your Australian business choose the best strategy for your team. - [Remote Work Backup Strategy: Logan & Gold Coast](https://klearnet.com.au/blog-posts/whats-your-backup-strategy-when-working-remotely-from-logan-or-the-gold-coast/): Secure your remote workforce in Logan and the Gold Coast. Discover key data backup strategies and Microsoft 365 solutions to protect your business. - [What Should You Expect in the New iOS 17?](https://klearnet.com.au/blog-posts/what-should-you-expect-in-the-new-ios-17/): Get ready, Brisbane! iOS 17 is almost here with groundbreaking features from voicemail transcripts to enhanced FaceTime & mental health tools. Learn how to make the most of your iPhone and iPad this fall! - [What to Do When Your Mobile Device Goes Missing](https://klearnet.com.au/blog-posts/what-should-you-do-when-your-mobile-device-goes-missing/): Lost or stolen mobile device? Protect your business data and minimise security risks. Follow our expert step-by-step guide to secure your network. - [Understanding Zero-Click Malware & Prevention](https://klearnet.com.au/blog-posts/what-is-zero-click-malware-how-do-you-fight-it/): Protect your business from zero-click malware. Discover expert cybersecurity strategies with Klearnet Solutions to safeguard your systems today. - [What Is Microsoft Sales Copilot & What Does It Do?](https://klearnet.com.au/blog-posts/what-is-microsoft-sales-copilot-what-does-it-do/): Discover how Microsoft Sales Copilot transforms sales and customer engagement with AI in Gold Coast and Logan. Enhance business efficiency and insights. - [What Is Microsoft Defender for Individuals & What Does It Do](https://klearnet.com.au/blog-posts/what-is-microsoft-defender-for-individuals-what-does-it-do/): If you have a Microsoft 365 Personal or Family plan, you recently got a new security app (for free!). Learn about Microsoft Defender for Individuals and how to download it. - [How to Spot Fake Antivirus Websites](https://klearnet.com.au/blog-posts/warning-that-antivirus-website-could-be-a-fake/): Discover how fake antivirus websites scam users into downloading data-stealing malware. Learn to spot replica sites & protect your business today. - [Warning: Don’t ignore hardware requirements for Windows 11](https://klearnet.com.au/blog-posts/warning-dont-ignore-hardware-requirements-for-windows-11/): You might be ready for the upgrade to Windows 11, but is your hardware? Running the upgrade without meeting the minimum requirements could slow down everything in your business – and Microsoft won’t be there to help… - [Video Script AI is transforming the way small businesses operate](https://klearnet.com.au/blog-posts/video-script-ai-is-transforming-the-way-small-businesses-operate/): AI is transforming the way small businesses operate, offering new solutions to age-old problems. And ChatGPT is at the forefront of this revolution, helping small businesses streamline their operations and improve their bottom line. - [Unlock the Untold Power of the Latest Windows for Your Local Business – What You've Been Missing](https://klearnet.com.au/blog-posts/unlock-the-untold-power-of-the-latest-windows-for-your-local-business-what-youve-been-missing/): Keep your local business up-to-date with the latest technology to stay competitive in today's fast-paced business environment. Learn which Windows versions are still supported by Microsoft and how to determine which version your company is running. Upgrade to a newer, fully supported version to increase security and efficiency. Contact us for expert IT support services in the Gold Coast and Logan regions. - [Top Data Breaches of 2023: Numbers Hit an All-Time High](https://klearnet.com.au/blog-posts/top-data-breaches-of-2023-numbers-hit-an-all-time-high/): 2023 sees record cyber threats in Gold Coast & Logan. Protect your business with Klearnet Solutions' robust IT services. Stay ahead of cyber risks. - [Top cyber security breaches of 2022](https://klearnet.com.au/blog-posts/top-cyber-security-breaches-of-2022/): From Twitter to Whatsapp, Bidencash to Shein and Optus to Uber, here are the top 10 cyber security breaches of 2022. - [Top 3 Reasons Local Businesses are Frustrated with their IT Service Provider in 2023](https://klearnet.com.au/blog-posts/top-3-reasons-local-businesses-are-frustrated-with-their-it-service-provider-in-2023/): Discover the top three reasons why businesses are switching IT support providers: faster response times, effective disaster recovery, and tailored solutions. - [Time saver: Auto-launch your favourite Windows 11 apps](https://klearnet.com.au/blog-posts/time-saver-auto-launch-your-favourite-windows-11-apps/): Imagine starting your PC and your favourite apps open automatically. It's a small change that could save you a lot of time. Here’s how to make it happen... - [This tiny tweak to Teams will make meetings smoother](https://klearnet.com.au/blog-posts/this-tiny-tweak-to-teams-will-make-meetings-smoother/): Sick of saying “next slide please” in your Teams meetings? Microsoft has a small but powerful new feature that will put an end to that. Find out more here… - [These three devices might be the ultimate virtual meeting hardware](https://klearnet.com.au/blog-posts/these-three-devices-might-be-the-ultimate-virtual-meeting-hardware/): In this article, you will learn about three of the best pieces of hardware you can invest in to improve the appearance and overall image quality and meeting experience within Microsoft Teams. - [These Technologies Can Help You Run Your Small Business Better](https://klearnet.com.au/blog-posts/these-technologies-can-help-you-run-your-small-business-better/): Unlock growth in the Gold Coast & Logan with top tech tools! Dive into cloud solutions, CRM, collaboration platforms, and more to revolutionize your SMB. - [Ultimate Guide to Protecting Your Small Business from Cyber Threats](https://klearnet.com.au/blog-posts/the-ultimate-guide-to-protecting-your-small-business-from-cyber-threats/): Protect your small business from cyber threats with essential security insights, pen testing tips, and best practices. Contact Klearnet Solutions. - [Risks of Using Public Wi-Fi for Business](https://klearnet.com.au/blog-posts/the-two-big-threats-of-doing-business-on-public-wi-fi/): Using public Wi-Fi for business puts sensitive data at risk. Discover the two biggest cyber security threats and how to protect your team today. - [The technology knowledge gap in your business](https://klearnet.com.au/blog-posts/the-technology-knowledge-gap-in-your-business/): In business, as in life, there's the saying you don't know what you don't know. Regarding technology in your business, I'm sure you've already covered things like IT support. - [The Future is Now: Benefits of Moving Your IT Infrastructure to the Cloud](https://klearnet.com.au/blog-posts/the-future-is-now-benefits-of-moving-your-it-infrastructure-to-the-cloud/): Unlock the power of cloud computing for your Gold Coast business! Scalability, cost savings, security, accessibility, and innovation. Contact us today! - [The Best Ransomware Protection Strategies for Businesses](https://klearnet.com.au/blog-posts/the-best-protection-against-ransomware/): Protect your business from skyrocketing ransomware attacks. Learn the best cybersecurity strategies and data protection solutions with Klearnet. - [Still using Windows 10? You must act NOW](https://klearnet.com.au/blog-posts/still-using-windows-10-you-must-act-now/): Windows 10 reaches its end of life NEXT MONTH. If your business still isn’t prepared, you must start planning. Now. Here’s what you need to consider… - [Smoother, smarter dictation in Windows 11](https://klearnet.com.au/blog-posts/smoother-smarter-dictation-in-windows-11/): Ever get frustrated fixing mistakes after using dictation? A new Windows 11 feature is built to make that headache disappear. It will make dictation smoother, and far more precise, first time… - [Why Hackers Target Small Businesses](https://klearnet.com.au/blog-posts/small-businesses-are-attacked-by-hackers-3x-more-than-larger-ones/): Small businesses face 350% more cyber threats than large companies. Learn how to protect your Australian business from hackers and reduce risk today. - [Securing Your Digital Life: Navigating the Risks of Browser Extensions](https://klearnet.com.au/blog-posts/securing-your-digital-life-navigating-the-risks-of-browser-extensions/): Discover how to safeguard your online activity with our expert tips on managing browser extensions. Stay secure with Klearnet Solutions' guidance. - [Searching in Windows 11 is about to get easier… for some](https://klearnet.com.au/blog-posts/searching-in-windows-11-is-about-to-get-easier-for-some/): Searching for files in Windows isn’t always a smooth experience. Sometimes it’s slow and often it’ll show you web results rather than the file you need. But Microsoft is making things much simpler… for some people. Here’s how you can benefit from this. - [Scanning Safely: Navigating the Risks of QR Codes](https://klearnet.com.au/blog-posts/scanning-safely-navigating-the-risks-of-qr-codes/): Discover how to safely use QR codes in South East Queensland, from Brisbane to the Gold Coast, with tips on avoiding scams and enhancing digital security. - [Say goodbye to hours wasted on PowerPoint slides](https://klearnet.com.au/blog-posts/say-goodbye-to-hours-wasted-on-powerpoint-slides/): PowerPoint presentations still hold a firm place in many business meetings. But, let’s be honest, they’re a real pain to create. If you regularly use PowerPoint, Microsoft’s got a solution you’ll love… - [Roadmap to Cloud Migration: A Comprehensive Guide to Planning Your IT Infrastructure Move](https://klearnet.com.au/blog-posts/roadmap-to-cloud-migration-a-comprehensive-guide-to-planning-your-it-infrastructure-move/): Learn how to plan a successful cloud migration for your business in the Gold Coast and Logan regions with this comprehensive guide. Boost agility, cut costs, and enhance security. - [Revolutionising Print Management with Microsoft Universal Print](https://klearnet.com.au/blog-posts/revolutionising-print-management-with-microsoft-universal-print/): Discover how Microsoft Universal Print can transform your business operations in Gold Coast and Logan by streamlining print management, enhancing security, and offering insightful analytics. Consult Klearnet Solutions for tailored tech guidance. - [Preparing Your Business for Advanced Cyber Threats](https://klearnet.com.au/blog-posts/prepare-your-business-for-more-refined-cyber-threats/): Modern cyber threats are smarter and harder to spot. Protect your business with proactive cybersecurity solutions from Klearnet Solutions today. - [PowerPoint drops its “Reuse Slides” feature](https://klearnet.com.au/blog-posts/powerpoint-drops-its-reuse-slides-feature/): Have you noticed a time saving feature is missing from PowerPoint? It’s not a mistake. But it might be a productivity killer. Luckily, there are a couple of workarounds. Your people need to know about these… - [Passkeys will be better integrated in Windows](https://klearnet.com.au/blog-posts/passkeys-will-be-better-integrated-in-windows/): Big changes are coming to Windows 11 to make logging in safer and easier. Which is why now’s the time to get ready for a password-free future… - [Overconfident Employees: A Hidden Cyber Security Threat](https://klearnet.com.au/blog-posts/overconfident-employees-your-hidden-cyber-security-threat/): Overconfident employees can leave your business vulnerable to cyber attacks. Discover how to turn misplaced confidence into strong cybersecurity today. - [Secure Cloud Migration: Overcoming Key Challenges](https://klearnet.com.au/blog-posts/overcoming-cloud-migration-challenges-with-a-focus-on-cybersecurity/): Learn how to overcome cloud migration challenges with a focus on cybersecurity. Discover practical tips to secure your business data during transition. - [Outlook will flag your most important emails](https://klearnet.com.au/blog-posts/outlook-will-flag-your-most-important-emails/): Your inbox is about to get a powerful new ally. Find out how Outlook’s latest feature could help you cut through the noise of junk and spot the emails that really matter (and save time too)… - [Outdated backup systems could leave your business vulnerable](https://klearnet.com.au/blog-posts/outdated-backup-systems-could-leave-your-business-vulnerable/): When did you last review your business’s backup tools? Outdated backup systems can fail to protect you from modern threats, like ransomware attacks. If you want a reliable backup system, here’s what you need to know… - [IT & Cyber Security Guide for Onboarding New Staff](https://klearnet.com.au/blog-posts/onboarding-new-staff-it-and-cyber-security-considerations/): Onboarding new staff in Logan or Gold Coast? Discover essential IT and cybersecurity tips to secure devices, access, and sensitive company data. - [New: You decide what Copilot remembers](https://klearnet.com.au/blog-posts/new-you-decide-what-copilot-remembers/): Microsoft’s latest update is changing the way AI assistants work with your business. And it’s putting you firmly in the driver’s seat. Here’s what that means for you… - [New: Windows 11 AI Agent helps with Settings](https://klearnet.com.au/blog-posts/new-windows-11-ai-agent-helps-with-settings/): Ever get lost in your computer’s Settings, just trying to tweak one little thing? There’s a smarter way coming that makes finding and changing settings faster, simpler, and far less frustrating. Find out how it helps to save time, keep things private, and get your team get back to work quickly… - [Protect Your Business From New Phishing Scams](https://klearnet.com.au/blog-posts/new-phishing-scam-smarter-than-ever-how-to-safeguard-your-business/): Microsoft warns that trusted cloud storage services are being hijacked to steal data. Learn how to safeguard your business from new phishing scams. - [New member of staff... new security risk?](https://klearnet.com.au/blog-posts/new-member-of-staff-new-security-risk/): New employees are a prime target for cyber criminals. Why? Because they don’t yet know the ropes. And the chances of them becoming a victim are high. Here’s what smart businesses are doing about this problem… - [Never lose a Word document again](https://klearnet.com.au/blog-posts/never-lose-a-word-document-again/): You know that sick feeling you get when your computer crashes? Hours of work swirl down the drain. All because you forgot to hit “Save”. Well, Microsoft’s got an update that means that will never happen again… - [Navigating Budget Constraints and High Inflation: Why Gold Coast and Logan IT Teams are Collaborating with IT Service Providers](https://klearnet.com.au/blog-posts/navigating-budget-constraints-and-high-inflation-why-gold-coast-and-logan-it-teams-are-collaborating-with-it-service-providers/): Maximize IT resources and cut costs in Gold Coast and Logan regions. Discover the strategic benefits of partnering with local IT service providers. - [More good news for accessibility in Windows 11](https://klearnet.com.au/blog-posts/more-good-news-for-accessibility-in-windows-11/): Ever stare at a chart or image in a document, knowing it matters but not quite understanding it? There’s something new in Windows 11 that’s about to remove that problem. Find out more here. - [Microsoft’s fixing this annoying Windows 11 fault](https://klearnet.com.au/blog-posts/microsofts-fixing-this-annoying-windows-11-fault/): Fed up seeing useless “Recommendations” in the Windows 11 Start menu? Good news – Microsoft’s making them more helpful. Here’s how the improvements could help your team save time… - [Microsoft’s browser takes back the Edge with streamlined settings](https://klearnet.com.au/blog-posts/microsofts-browser-takes-back-the-edge-with-streamlined-settings/): Trying to find your way through the Settings menu in Microsoft Edge might leave you overwhelmed but a new update is about to make it easier. Here we tell you how. - [Microsoft plans a naming system for hackers](https://klearnet.com.au/blog-posts/microsoft-plans-a-naming-system-for-hackers/): Hacking groups are given different names by different security companies. And that means you don’t know who’s really behind an attack so can’t react as quickly as you’d like. That’s about to change, thanks to Microsoft… - [Microsoft finally fixes these Teams issues](https://klearnet.com.au/blog-posts/microsoft-finally-fixes-these-teams-issues/): Notice how tiny tech quirks can disrupt an otherwise productive day? Some long-requested fixes are finally rolling out in Microsoft Teams. The kind of changes that remove those everyday irritations you’ve probably stopped complaining about because “that’s just how it is”. But not for much longer… - [Microsoft Edge introduces a new scam protection tool](https://klearnet.com.au/blog-posts/microsoft-edge-introduces-a-new-scam-protection-tool/): Those fake “your computer is infected” pop-ups are getting smarter. And scarier. But there’s some big news from Microsoft that could make them a thing of the past. This update to Edge is changing how your browser fights back against online scams… - [Microsoft: Criminals can access your accounts without your password](https://klearnet.com.au/blog-posts/microsoft-criminals-can-access-your-accounts-without-your-password/): Just when you think you’ve got cyber security sorted for your business, a new scam comes along. This time, cyber criminals don’t even need to trick you out of your password to access your accounts… they can fool you with something called a “device code”. - [Maximize Productivity and Security: Discover Microsoft Edge's Latest Features with Klearnet Solutions](https://klearnet.com.au/blog-posts/maximize-productivity-and-security-discover-microsoft-edges-latest-features-with-klearnet-solutions/): Transform your online experience in Logan and Gold Coast with Klearnet Solutions. Explore the newest Microsoft Edge features for enhanced productivity and security. - [Keep you software budget under control with this advice](https://klearnet.com.au/blog-posts/keep-you-software-budget-under-control-with-this-advice/): As a business owner, it's important to budget effectively for software licenses in order to make the most of you investment. Here are some tips for budgeting for software licenses effectively. - [Is your team using AI well? Copilot can tell you](https://klearnet.com.au/blog-posts/is-your-team-using-ai-well-copilot-can-tell-you/): You’ve adopted Copilot in your business. You know the potential benefits are huge. But is your team as enthusiastic about using it as you are? This new feature will tell you… - [Is “technical debt” slowing your business growth?](https://klearnet.com.au/blog-posts/is-technical-debt-slowing-your-business-growth/): Is your business feeling a little slowed down lately? You might not need more staff, more tools, or more hours in the day. You might be bumping into a build-up of old tech that’s quietly holding everything back… - [Switching from Passwords to Secure Passkeys](https://klearnet.com.au/blog-posts/is-it-time-to-ditch-the-passwords-for-more-secure-passkeys/): Discover how switching from passwords to secure passkeys protects your business. Upgrade your IT authentication with Klearnet Solutions today. - [Protecting Your Business from Digital Fraud](https://klearnet.com.au/blog-posts/important-protect-your-business-from-digital-fraud/): Protect your business from evolving digital fraud. Learn essential cybersecurity habits to safeguard your team and data from clever online scams. - [If Microsoft can pull this off, it'll change your workflow forever](https://klearnet.com.au/blog-posts/if-microsoft-can-pull-this-off-itll-change-your-workflow-forever/): Wouldn’t it be great if your Windows 11 computer could handle tasks like a real-life assistant? Soon it might be able to and we’ll tell you all about it here. - [How to Use ChatGPT Securely in Your Business](https://klearnet.com.au/blog-posts/how-to-use-chatgpt-securely-in-your-business/): ChatGPT is a powerful tool that can bring a lot of value to small and medium businesses. By using it securely, you can streamline your operations, improve efficiency, and reduce the risk of errors. - [How to help your people be AI confident](https://klearnet.com.au/blog-posts/how-to-help-your-people-be-ai-confident/): Has your business embraced AI? Or do employees feel worried or even judged for using it? If you want to benefit from everything AI can offer, you need to give your team a confidence boost. Here’s how… - [How to Create Strong & Secure Passwords](https://klearnet.com.au/blog-posts/how-to-create-secure-passwords/): Learn how to create secure passwords that protect your business from cyber threats. Discover expert tips from Klearnet Solutions. Protect data today! - [Employee Cybersecurity Awareness Training Frequency](https://klearnet.com.au/blog-posts/how-often-should-you-train-employees-on-cybersecurity-awareness/): Discover how often to train employees on cybersecurity awareness. Protect your business, boost security habits, and train smarter with Klearnet. - [How many devices do you use every workday?](https://klearnet.com.au/blog-posts/how-many-devices-do-you-use-every-workday/): Are all the devices your team uses helping them stay productive – or hindering them? Every extra gadget means another thing to remember, charge, and carry. There’s a simple way to help streamline tech in your business… - [How Long Do You Retain Digital Files?](https://klearnet.com.au/blog-posts/how-long-do-you-retain-digital-files/): As a business owner or corporate manager, you likely have a digital storage facility for your documents. Companies must retain digital copies of documents like bank statements and tax returns to comply with regulations. - [How Hackers Accessed Uber’s IT Systems & Lessons Learned](https://klearnet.com.au/blog-posts/how-hackers-were-able-to-access-ubers-it-systems-and-what-you-can-learn/): Discover how hackers breached Uber's IT systems and learn key cybersecurity lessons to protect your business tech. Read our expert analysis today. - [Understanding Cyber Attack Risks for Australian Businesses](https://klearnet.com.au/blog-posts/how-concerned-should-you-be-about-cyber-attacks/): Worried about cyber attacks? Discover how to protect your Australian business from evolving threats with effective cybersecurity solutions today. - [Why Put IoT Devices on Guest Wi-Fi](https://klearnet.com.au/blog-posts/home-security-why-you-should-put-iot-devices-on-a-guest-wi-fi-network/): Protect your home network by isolating smart IoT devices on a guest Wi-Fi network. Learn key Wi-Fi security tips with Klearnet Solutions today. - [Here’s how to fix that Windows 11 File Explorer glitch](https://klearnet.com.au/blog-posts/heres-how-to-fix-that-windows-11-file-explorer-glitch/): Is your business running version 24H2 of Windows 11? You might be experiencing a small but annoying glitch when clicking “See more” in File Explorer. Here’s how to fix it. - [Helpful Tips for Keeping Your Shared Cloud Storage Organized](https://klearnet.com.au/blog-posts/helpful-tips-for-keeping-your-shared-cloud-storage-organized/): It’s estimated that 50% of office workers spend more time looking for files than they do actually working. Is your cloud storage slowing your team down? We’ll give you tips on getting it organized. - [Harnessing the Power of Cloud Computing: Success Stories of Local Businesses](https://klearnet.com.au/blog-posts/harnessing-the-power-of-cloud-computing-success-stories-of-local-businesses/): Local businesses in Logan and on the Gold Coast benefit from cloud computing, as shown in case studies. Cost savings, improved security, and operational effectiveness drive innovation and growth. Professional advice available for seamless cloud migration. - [Harnessing AI for Business Success in Logan and the Gold Coast with Microsoft Sales Copilot](https://klearnet.com.au/blog-posts/harnessing-ai-for-business-success-in-logan-and-the-gold-coast-with-microsoft-sales-copilot/): Discover how Microsoft Sales Copilot transforms sales and customer engagement for businesses in Logan and the Gold Coast with Klearnet Solutions. - [Half of staff have too much access to data](https://klearnet.com.au/blog-posts/half-of-staff-have-too-much-access-to-data/): Do you know who in your business can access your critical data right now? The risks that come along with that can be bigger than you think. Our latest tech update explains why this matters and what smart businesses are doing about it… - [Get More Unplugged Laptop Time with These Battery-Saving Hacks](https://klearnet.com.au/blog-posts/get-more-unplugged-laptop-time-with-these-battery-saving-hacks/): Has the battery life on your laptop gotten shorter and shorter over time? Use one of these battery-life hacks to get more unplugged time from your PC notebook. - [Free support for Windows 10 ends in TWO WEEKS](https://klearnet.com.au/blog-posts/free-support-for-windows-10-ends-in-two-weeks/): In just over two weeks, Microsoft ends free support for Windows 10 as it reaches end of life. If your business is still using it, this is going to affect you. Here’s what you need to know… - [How Business Fraud Costs Millions](https://klearnet.com.au/blog-posts/fraud-is-costing-businesses-millions/): Protect your business from costly digital fraud. Learn how to identify emerging cyber threats, recognise scams, and implement smart security habits. - [Why FOMO Drives Business IT Spending](https://klearnet.com.au/blog-posts/fomo-is-driving-businesses-to-spend-more-on-it/): Is tech FOMO driving up your IT spending? Learn how Australian businesses can avoid overspending and make smarter, cost-effective tech choices. - [FBI Ransomware Warning: Key Takeaways for Businesses](https://klearnet.com.au/blog-posts/fbi-issues-new-ransomware-warning/): Protect your business from emerging cyber threats with the latest FBI ransomware warning. Discover expert cybersecurity tips from Klearnet Solutions. - [Exciting new formatting tools for Notepad](https://klearnet.com.au/blog-posts/exciting-new-formatting-tools-for-notepad/): There’s a quiet update on the way for Notepad that might make a big difference to how you take notes, prep for meetings, or share quick updates with your team. Simple, fast, and now, just a bit smarter… - [Everything You Need to Know About Microsoft Viva Sales](https://klearnet.com.au/blog-posts/everything-you-need-to-know-about-microsoft-viva-sales/): Sales people spend approximately 34% of their time on administrative tasks. Microsoft has a goal to change that using Viva Sales. Read more to learn about this upcoming new sales application. - [Protecting Your Business from Phishing Scams](https://klearnet.com.au/blog-posts/employees-are-falling-for-3x-more-phishing-scams/): Protect your business from rising phishing scams. Learn how employees are targeted and how to strengthen your cybersecurity with Klearnet today. - [Incognito Mode Privacy Updates Explained](https://klearnet.com.au/blog-posts/did-you-notice-incognito-modes-improved-privacy/): Is Google Chrome's Incognito mode really private? Discover how recent privacy fixes protect your business data across devices. Read our expert guide. - [Received a Text from Yourself? Smishing Scams Explained](https://klearnet.com.au/blog-posts/did-you-just-receive-a-text-from-yourself-learn-what-smishing-scams-to-expect/): Received a text from your own number? Learn how to spot smishing scams, protect your mobile device, and keep your Australian business secure online. - [Cybersecurity Threats in Logan & Gold Coast: Safeguard Your Business](https://klearnet.com.au/blog-posts/cybersecurity-threats-in-logan-and-the-gold-coast-how-to-safeguard-your-business/): Protect your Logan and Gold Coast business from cyber threats. Discover top cybersecurity strategies, IT services, and patch updates with Klearnet. - [Cybersecurity in Logan & Gold Coast: Strong Access Management](https://klearnet.com.au/blog-posts/cybersecurity-in-logan-gold-coast-the-need-for-strong-access-management/): Discover the importance of IAM for Logan and Gold Coast businesses. Enhance cybersecurity, maintain compliance, and streamline operations with Klearnet. - [Cybersecurity Breaches: Alert for Gold Coast & Logan Businesses](https://klearnet.com.au/blog-posts/cybersecurity-breaches-and-data-attacks-an-alert-for-small-and-medium-sized-businesses-in-gold-coast-and-logan/): Protect your Gold Coast & Logan SMB from cyber security breaches and data attacks. Learn key lessons from major incidents and secure your business. ## Solutions - [Microsoft 365 Optimisation Services](https://klearnet.com.au/solutions/microsoft-365-optimisation/): Maximise your Microsoft 365 environment with expert configuration, security, and productivity solutions. Boost collaboration and performance today. - [Business Process Automation Solutions](https://klearnet.com.au/solutions/automating-processes/): Streamline operations and reduce manual workloads with intelligent business automation solutions. Boost efficiency and scale your workflows today. - [Virtual CIO Services in Brisbane & Gold Coast](https://klearnet.com.au/solutions/virtual-cio-services/): Get strategic IT leadership with Virtual CIO services. Align technology with your business goals, drive innovation, and scale without executive costs. - [Business Software & Workflow Solutions](https://klearnet.com.au/solutions/software-and-workflows/): Streamline operations with smart software solutions and optimised workflows. Boost productivity and enhance team collaboration with Klearnet. - [Strategic Technology Alignment Process Services](https://klearnet.com.au/solutions/technology-alignment-process/): Align your technology investments with business goals through strategic IT planning and assessments. Drive long-term growth with Klearnet Solutions. - [Data Backup & Disaster Recovery Solutions](https://klearnet.com.au/solutions/data-backup-and-recovery/): Ensure business continuity with secure data backup and recovery solutions from Klearnet Solutions. Protect critical info and minimise downtime. - [Cyber Security & Antivirus Solutions](https://klearnet.com.au/solutions/cyber-security-anti-virus/): Protect your Australian business from evolving cyber threats with proactive cybersecurity & antivirus solutions. Safeguard your data and reduce risk. - [24/7 IT System Status Monitoring](https://klearnet.com.au/solutions/status-monitoring/): Gain complete IT visibility with real-time status monitoring for your systems and infrastructure. Prevent downtime and boost operational stability. - [Proactive IT Maintenance Services](https://klearnet.com.au/solutions/proactive-maintenance/): Keep systems running at peak performance with proactive IT maintenance. Prevent issues, minimise downtime and boost reliability. Learn more today. - [IT Helpdesk & Support Services](https://klearnet.com.au/solutions/helpdesk-support/): Get responsive and reliable IT helpdesk support for your business. We resolve technical issues quickly to minimise downtime. Contact Klearnet today. - [Managed Cloud Services & Solutions](https://klearnet.com.au/solutions/cloud-solutions/): Empower your business with secure cloud solutions from Klearnet Solutions. Enhance collaboration, flexibility, and scalability. Learn more today. - [Hardware Solutions & IT Procurement](https://klearnet.com.au/solutions/hardware-solutions/): Upgrade your business with reliable, high-performance IT hardware. Klearnet provides servers, workstations, and networks for Australian companies. # # Detailed Content ## Pages > Empower educational institutions with tailored IT support from Klearnet Solutions. Enhance learning, security, and digital collaboration today. - Published: 2026-07-17 - Modified: 2026-09-03 - URL: https://klearnet.com.au/education/ Educational institutions rely on technology to support learning, administration, communication, and collaboration. From classrooms and campuses to remote learning environments, reliable and secure IT systems are essential for delivering quality educational experiences. Klearnet provides proactive IT solutions that help schools, colleges, and training organisations improve performance, strengthen cybersecurity, and ensure technology supports both educators and students. - Published: 2026-07-09 - Modified: 2026-07-20 - URL: https://klearnet.com.au/terms-conditions/ This Agreement is entered into between us and you, together the Parties and each a Party. 1. Supply of Goods and Services 1. 1 In consideration of your payment of the Fees, we will provide the Goods and Services (as applicable) in accordance with this Agreement, whether ourselves or through our Personnel. 1. 2 If this Agreement expresses a time within which the Goods and Services (as applicable) are to be supplied, we will use reasonable endeavours to provide the Goods and Services (as applicable) by such time, but you agree that such time is an estimate only. 1. 3 Third Party Products or Services: Where you engage third parties to operate alongside our Services (for example, any third-party software systems or hardware), those third parties are independent of us and you are responsible for (meaning we will not be liable for) the goods or services that they provide, unless we expressly agree otherwise under a Statement of Work. 1. 4 All variations to the Goods or Services must be agreed in writing between the Parties and will be priced in accordance with any schedule of rates provided by us, or otherwise as reasonably agreed between the Parties. If we consider that any instructions or directions from you constitute a variation to the nature of the Goods or the scope of the Services or our obligations under this Agreement, then we will not be obliged to comply with such instructions or directions unless agreed in accordance with this clause. 1.... > Empower your small or medium business with reliable, tailored IT support in Australia. Streamline operations and secure your systems with Klearnet. - Published: 2026-07-05 - Modified: 2026-09-03 - URL: https://klearnet.com.au/local-small-medium-businesses/ Small and medium-sized businesses rely on technology every day to serve customers, support employees, and drive growth. However, many businesses struggle with limited internal IT resources, increasing cybersecurity risks, and systems that become more difficult to manage as operations expand. Our tailored IT solutions provide the support, infrastructure, and strategic guidance businesses need to operate efficiently and securely. Through proactive management, reliable support, and scalable technology solutions, we help local businesses reduce downtime, improve productivity, and build a stronger foundation for future growth. > Empower your Australian not-for-profit with tailored IT support, cloud solutions, and cybersecurity. Balance budgets and protect data with Klearnet. - Published: 2026-07-03 - Modified: 2026-09-03 - URL: https://klearnet.com.au/not-for-profit/ Not-for-profit organisations face unique challenges when balancing limited budgets, growing technology demands, and the need to protect sensitive stakeholder and donor information. Reliable IT systems are essential to supporting service delivery, maintaining operational efficiency, and ensuring resources are directed where they can have the greatest impact. We provide cost-effective and scalable IT solutions tailored to the needs of not-for-profit organisations. From cybersecurity and cloud services to proactive support and strategic planning, we help create stable technology environments that enable teams to focus on their mission with confidence. > Get a free IT review with Klearnet Solutions. Optimise your technology, improve cybersecurity, and streamline operations. Claim your audit today. - Published: 2026-07-03 - Modified: 2026-09-03 - URL: https://klearnet.com.au/get-a-free-it-review/ Book a Free IT Health Check & Security Audit for Business Proactive IT. Zero Lock-In Contracts. Real Business Outcomes. (07) 3287 6722 | info@klearnet.com.au Solutions IT INFRASTRUCTUREHardware SolutionsBusiness-grade infrastructure designed for reliability and performance.Cloud SolutionsSecure and scalable cloud environments for modern businesses.IT OptimisationHelpdesk & SupportFast, reliable IT support that keeps your team productive and connected.Proactive maintenancePreventative IT management that keeps systems running smoothly.Status monitoringReal-time monitoring to detect and resolve issues early.Cyber Security & Anti-virusAdvanced protection against evolving cyber threats and risks.Data backups & disaster recoverySecure backup and recovery solutions for business continuity.IT ManagementTechnology alignment processStrategic IT planning aligned with your business goals.Software and WorkflowsStreamlined systems and workflows that improve operational efficiency.Virtual CIO servicesExpert IT leadership and strategic technology guidance.Automating processesIntelligent automation that reduces manual work and improvesMicrosoft 365 OptimisationOptimised Microsoft environments for collaboration and performance.SolutionsFind the Right IT SolutionSee how our proactive services solve business challenges and support your long-term success.Explore All Solutions Industries Sectors We ServeNot-For-ProfitExpert IT support tailored to your not-for-profit, at a price that makes sense.Small BusinessCost-effective managed IT services tailored to the unique needs of small and medium businesses.EducationReal-time monitoring to detect and resolve issues early.IndustriesBuilt for Your IndustryWe understand the unique IT challenges across different sectors and deliver tailored solutions.All Industries Company Who we areAbout UsSecure, reliable managed IT and technology solutions for growing businesses.ProcessA simple, seamless IT process with proactive support every step of the way.Why KlearnetBuild your career with a collaborative team that values growth and innovation.CareerBuild your career with Klearnet SolutionsLocationManaged IT... > Stay informed with the latest tech news, cybersecurity updates, and IT insights from Klearnet Solutions. Explore expert advice for your business. - Published: 2026-06-12 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog/ Stay informed with the latest technology news, cybersecurity updates, industry trends, and practical insights from the Klearnet team. > Get proactive managed IT support, cybersecurity, and cloud solutions in Brisbane & Gold Coast. Empower your business with Klearnet Solutions today. - Published: 2026-06-12 - Modified: 2026-09-03 - URL: https://klearnet.com.au/managed-it-support-brisbane-gold-coast/ Klearnet delivers proactive IT support, cybersecurity, and managed technology solutions to businesses across Brisbane and Queensland. We help organisations build secure, reliable, and scalable IT environments that support productivity and long-term gro > Explore exciting career opportunities at Klearnet. Join our supportive team driving innovation, continuous learning, and excellence in IT solutions. - Published: 2026-06-12 - Modified: 2026-09-03 - URL: https://klearnet.com.au/careers/ At Klearnet, we believe great people create great outcomes. We foster a supportive, collaborative environment where innovation, continuous learning, and professional development are encouraged at every level. Our team works together to solve real business challenges while building meaningful, long-term careers in technology. > Discover why Australian businesses choose Klearnet Solutions for proactive managed IT, cloud services, and cybersecurity. Partner with us today. - Published: 2026-06-12 - Modified: 2026-09-03 - URL: https://klearnet.com.au/why-klearnet/ At Klearnet, we believe great people create great outcomes. We foster a supportive, collaborative environment where innovation, continuous learning, and professional development are encouraged at every level. Our team works together to solve real business challenges while building meaningful, long-term careers in technology. > Access practical IT tools, expert insights, and guides to optimise your technology environment with Klearnet. Explore our resource hub today! - Published: 2026-06-12 - Modified: 2026-09-03 - URL: https://klearnet.com.au/resources/ A central hub of practical tools, insights, and expert knowledge designed to help you better understand and manage your IT environment. From helpful guides and checklists to industry updates and best practices, our resources are created to support smarter decision-making, improve operational efficiency, and keep your business ahead of evolving technology challenges. > Discover tailored IT solutions for various industries in Australia. Klearnet Solutions solves unique sector challenges to drive business growth. - Published: 2026-06-12 - Modified: 2026-09-03 - URL: https://klearnet.com.au/industries/ Tailored Managed IT Services & Solutions for Your Industry Proactive IT. Zero Lock-In Contracts. Real Business Outcomes. (07) 3287 6722 | info@klearnet.com.au Solutions IT INFRASTRUCTUREHardware SolutionsBusiness-grade infrastructure designed for reliability and performance.Cloud SolutionsSecure and scalable cloud environments for modern businesses.IT OptimisationHelpdesk & SupportFast, reliable IT support that keeps your team productive and connected.Proactive maintenancePreventative IT management that keeps systems running smoothly.Status monitoringReal-time monitoring to detect and resolve issues early.Cyber Security & Anti-virusAdvanced protection against evolving cyber threats and risks.Data backups & disaster recoverySecure backup and recovery solutions for business continuity.IT ManagementTechnology alignment processStrategic IT planning aligned with your business goals.Software and WorkflowsStreamlined systems and workflows that improve operational efficiency.Virtual CIO servicesExpert IT leadership and strategic technology guidance.Automating processesIntelligent automation that reduces manual work and improvesMicrosoft 365 OptimisationOptimised Microsoft environments for collaboration and performance.SolutionsFind the Right IT SolutionSee how our proactive services solve business challenges and support your long-term success.Explore All Solutions Industries Sectors We ServeNot-For-ProfitExpert IT support tailored to your not-for-profit, at a price that makes sense.Small BusinessCost-effective managed IT services tailored to the unique needs of small and medium businesses.EducationReal-time monitoring to detect and resolve issues early.IndustriesBuilt for Your IndustryWe understand the unique IT challenges across different sectors and deliver tailored solutions.All Industries Company Who we areAbout UsSecure, reliable managed IT and technology solutions for growing businesses.ProcessA simple, seamless IT process with proactive support every step of the way.Why KlearnetBuild your career with a collaborative team that values growth and innovation.CareerBuild your career with Klearnet SolutionsLocationManaged IT and cybersecurity... - Published: 2026-06-12 - Modified: 2026-07-13 - URL: https://klearnet.com.au/solutions/ Technology should make your business more efficient, secure, and scalable; not create ongoing problems and uncertainty. At Klearnet, we deliver tailored IT solutions that align with your operations, support your growth, and remove the burden of managing technology internally. From managed IT services and cybersecurity to cloud infrastructure and strategic IT planning, our solutions are designed to work together seamlessly. We take a proactive approach to monitoring, maintenance, and optimisation, ensuring your systems remain reliable, secure, and ready to support your business now and into the future. - Published: 2026-06-12 - Modified: 2026-07-20 - URL: https://klearnet.com.au/privacy-policy/ MR IT Australia Pty Ltd trading as Klearnet Solutions | ABN 80 678 723 021 1. Introduction MR IT Australia Pty Ltd (ABN 80 678 723 021) trading as Klearnet Solutions ("Klearnet", "we", "us" or "our") provides managed IT, technical support and related services. We are committed to protecting the privacy of the personal information we collect and handle. This Privacy Policy explains how we collect, hold, use and disclose personal information in accordance with the Privacy Act 1988 (Cth) ("Privacy Act") and the Australian Privacy Principles ("APPs"). It applies to our clients, prospective clients, website visitors, suppliers and other individuals we deal with in the course of our business. 2. Personal information we collect The types of personal information we collect include, but are not limited to: Identity and contact details — your name, email address, phone numbers and postal or street address. Login credentials — usernames, passwords and other authentication details required to access our services or, where you engage us to manage your IT systems, credentials needed to administer those systems on your behalf. Payment details — billing information such as credit card or bank account details used to pay for our services. Service and technical information — information generated when we deliver IT services, such as support tickets, device and network information, system logs and communications with our support team. Website usage information — information collected through cookies and analytics tools when you visit our website, such as your IP address, browser type and pages viewed.... ## Posts - Published: 2026-08-31 - Modified: 2026-08-01 - URL: https://klearnet.com.au/blog-posts/the-one-thing-you-can-rely-on-cybercriminals-for/ - Categories: ransomware It might sound like good news when cybercriminals turn on each other. But it doesn’t make things safer. Some are offering to “help” victims caught in the middle, which sounds tempting until you think about it properly… https://youtu. be/gbPoCP1FwGM Cyber criminals arguing with each other sounds like good news. One group targeting another. Threats flying back and forth. Even promises to “help” victims caught in the middle. It almost feels like justice. But here’s the reality: There’s only one thing you can rely on cyber criminals for... and that’s looking after themselves. Recently, one ransomware group started threatening another. They claimed they would expose identities, leak data, and even offered to help victims unlock their files. At first glance, that might sound like an opportunity. If you’ve been hit by an attack, and someone claims they can fix it, it’s tempting to consider it. But this is where things get dangerous. These groups aren’t operating with any sense of fairness or responsibility. They’re not trying to do the right thing. They’re trying to gain leverage, create pressure, and ultimately make money. Even when they turn on each other, the motivation doesn’t change. It’s still about control and profit. In this particular case, one group claimed they could help victims recover their data. The problem is, there’s no proof they can. And even if they could, you’re still dealing with a criminal organisation that has no obligation to follow through on anything it promises. It’s like being caught between two scammers and hoping one of them is the “honest” one. That’s not a position you want your business to be in. This situation highlights something important: When a cyber attack happens, your options should never include trusting another... - Published: 2026-08-24 - Modified: 2026-08-01 - URL: https://klearnet.com.au/blog-posts/here-is-whats-new-in-copilot-wave-3/ - Categories: ai Copilot Wave 3 has landed and it’s a step up from what we’ve seen before. There’s something new happening in how AI fits into your day-to-day work. It’s useful. But it also changes how things get done behind the scenes… https://youtu. be/HlqQ5HeNtkU If you use Microsoft 365 every day, you’ve probably noticed that Copilot hasn’t stood still. It’s been evolving in the background, gradually becoming more embedded in the way Word, Excel, Outlook and the rest of your tools work. Microsoft tends to roll these changes out in “waves”, which is their way of grouping together bigger updates rather than releasing everything at once. We’re now into the latest phase... and this one feels a little different. Earlier versions of Microsoft Copilot were mostly about helping you. Drafting emails, summarising documents, creating presentations. Useful, time-saving features that still relied on you to guide every step. Now, the focus is shifting. Instead of just helping with tasks, Copilot is starting to take on more responsibility within workflows. One of the biggest changes is the ability to create your own AI agents inside Microsoft 365. In simple terms, that means you can build small, task-focused assistants that handle specific parts of your day. Think of something that can manage repetitive processes, follow a set of rules, and carry out actions without needing constant input. That opens up some interesting possibilities. You could have an agent helping with routine admin, keeping documents organised, or supporting internal processes. Alongside that, Copilot’s chat experience has become more capable. You can now make changes to documents, emails, spreadsheets and presentations directly from a conversation, without jumping between different screens. There’s also a new layer being introduced called “Work IQ”. That’s Microsoft’s way of helping Copilot understand... > Beware of fake CAPTCHA scams designed to install malware on your business devices. Discover how to protect your network with Klearnet Solutions. - Published: 2026-08-17 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/warning-do-not-fall-for-fake-captcha/ - Categories: cyber-security Most people don’t think twice about CAPTCHAs. And that’s being exploited. There’s a new twist on something you see every day. It’s catching people out in a way that only shows up later… https://youtu. be/8QiPPBc_pFM You’ve seen them hundreds of times. “Click here to prove you’re not a robot. ” It’s one of those things you don’t really think about. You tick a box, maybe select a few images, and move on with your day. That’s why this new scam works. There’s a growing number of fake CAPTCHA pages designed to trick people into doing something slightly unusual... but not unusual enough to raise alarm bells in the moment. Instead of clicking a box or selecting images, the page asks you to confirm you’re human by sending a text message. That might already feel a bit odd, but the way it’s presented makes it seem like part of a normal verification process. You tap the button, your phone opens a message that’s already written, and all you need to do is press send. Simple. Except behind the scenes, that single action can trigger multiple texts to international numbers. In some cases, dozens of them. Each one adds a small charge to your bill, and because those charges don’t show up immediately, the connection isn’t obvious. A few weeks later, the bill arrives... and by then, you’ve probably forgotten all about the “verification” you completed. That delay is what makes this scam particularly effective. There’s another layer to it as well. Some of these fake CAPTCHA pages don’t appear out of nowhere. You can be redirected to them through compromised websites or advertising networks. You click something that looks legitimate, land on a page... - Published: 2026-08-10 - Modified: 2026-08-01 - URL: https://klearnet.com.au/blog-posts/should-ai-be-banned-on-fridays/ - Categories: ai By the end of the week, most teams are a little more tired and a little quicker to hit send. When AI tools are involved, that can become a problem. The output often looks finished even when it still needs a proper check. So, should you ban AI on Fridays…? https://youtu. be/XN-zrZKVy4I It sounds like a joke. “Maybe we should just ban AI on Friday afternoons. ” But the more you think about it, the more it makes sense. By Friday, most people are running on fumes. The week’s been busy, there are things to finish before the weekend, and attention to detail isn’t always at its sharpest. Now add AI into that mix. Tools like Microsoft Copilot can draft emails, summarise documents, and generate responses in seconds. That’s incredibly useful. But it also introduces a subtle risk. The output looks polished and ready to send. When you’re tired, it’s very easy to trust it without giving it a second look. That’s where problems creep in. The kind of small issues that slip through when no one’s paying close attention. An email that sounds slightly off or a message that comes across the wrong way. Something that’s technically correct, but not appropriate for the situation. The wrong tone can be harder to spot when you’re rushing to finish the week. There’s also something else going on here that doesn’t get talked about enough. The more we rely on AI to think for us, the less we challenge what it produces. That can dull critical thinking. Instead of asking, “Is this right? ” the default becomes, “That looks fine. ” Across a team, over weeks and months, it can change how decisions are made. Some people are starting to call this “AI fatigue”. Constantly interacting with AI tools, checking them, and... - Published: 2026-08-03 - Modified: 2026-07-30 - URL: https://klearnet.com.au/blog-posts/beware-of-this-fake-windows-eleven-update/ - Categories: cyber-security Most people install updates without a second thought. And that’s what attackers rely on. There’s a new scam that looks so convincing, even experienced users are getting caught out. Once you click, it’s already too late… https://youtu. be/mj6WJk1rT7Q You probably don’t think twice when you see a Windows update. A quick click, a short wait and the job’s done. It’s one of those routine things that feels safe by default. After all, updates are there to protect your system, not cause problems. That’s exactly why this latest scam is catching people out. There’s a fake Windows 11 update doing the rounds that looks almost identical to the real thing. The page is designed to look like an official Microsoft support site, right down to the layout and language. At a glance, there’s nothing obvious that gives it away. It presents what appears to be a normal update for Windows 11 and invites you to download it. But click the button, and you’re not installing an update. You’re installing malware. Now, here’s where it gets a bit more concerning. It isn’t a rough, badly put-together scam. The file itself is built using legitimate tools that developers use every day. It’s packaged in a way that looks genuine, with familiar labels and properties that suggest it’s from Microsoft. Even security software can struggle to flag it straight away, because on the surface, everything checks out. Attacks have evolved. In the past, fake updates were easier to spot. The designs were poor, the wording odd... something always felt off. But now, they’re designed to blend in. Updates often happen quickly and without much thought. Someone on your team sees a prompt, clicks to install, and carries on with their... > AI agents streamline tasks, but they can create severe security blind spots. Learn how to secure your business AI tools with Klearnet Solutions. - Published: 2026-07-28 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/stop-ai-agent-creating-security-blind-spot/ - Categories: ai AI is starting to do more than just help your team. It’s making decisions and taking actions on your behalf. Everything runs and work gets done faster. But if something doesn’t look right, could you explain why? There’s a new layer being added to business decisions right now. An email gets drafted before you’ve fully thought it through. A report is summarised before you’ve read it. A system suggests an action and, increasingly, carries it out. None of this feels unusual anymore. AI isn’t only helping people do work. It’s starting to shape how work gets done, and in some cases, what decisions get made along the way. And that raises an interesting question. How much of what’s happening in your business right now is being influenced by something you don’t fully see? AI agents aren’t tools sitting in one place. They’re being built into workflows, stitched between systems, and given permission to act across different parts of your business. They can access information, make updates, and trigger actions without needing someone to oversee each step. That’s where things can drift. Most of the time, everything looks like it’s working well. Tasks are completed faster. Responses are quicker. The team feels more efficient. But influence is spreading. And when influence spreads without visibility, it becomes harder to answer questions as simple as: Why did that happen? Why was that email sent that way? 
Why was that decision made? 
Why did that data end up there? If a customer challenges something, or if there’s a compliance issue, or even an internal mistake, you need to be able to trace it back. Without a clear view of where AI is involved, you can end up in a position where... > Quick question: Do you know how your team is using AI at work? Not how you think they’re using it, but how they’re really using it? Most businesses don’t. And that’s where the risk creeps in… - Published: 2026-07-20 - Modified: 2026-07-29 - URL: https://klearnet.com.au/blog-posts/its-time-to-govern-your-teams-ai-use/ - Categories: insights Quick question: Do you know how your team is using AI at work? Not how you think they’re using it, but how they’re really using it? Most businesses don’t. And that’s where the risk creeps in… https://www. youtube. com/embed/wR_xg_GfFtI Let me ask you a slightly uncomfortable question. Do you know which AI tools your team is using at work... and what they’re putting into them? Most business owners I speak to think they do. And then we dig a little deeper. Generative AI tools like ChatGPT and Gemini have slipped into everyday work incredibly fast. They’re great for productivity. Drafting emails. Summarising documents. Brainstorming ideas. Solving problems faster. The trouble is, they’ve arrived so quickly that governance hasn’t kept up. A recent report looked at how businesses are using GenAI, and the findings are eye-opening. AI usage in organisations has surged. The number of users tripled in just a year. People aren’t just trying it out either. They’re relying on it. Prompt usage has exploded, with some organisations sending tens of thousands of prompts every month. At the very top end, usage runs into the millions. On the surface, that sounds like efficiency. Underneath, it’s something else entirely. Nearly half of people using AI tools at work are doing so through personal accounts or unsanctioned apps. This is called “shadow AI”. It means staff are uploading text, files, and data into systems the business doesn’t control, can’t see, and can’t audit. That’s where the risk creeps in. When someone pastes information into an AI tool, they’re not only asking a question. They’re sharing data. Sometimes that data includes customer details, internal documents, pricing information, intellectual property, or even login credentials. Often without you realising it. According... > Your mobile browser knows a lot more about you than you think. Not just the sites you visit, but patterns, habits, clues about your business. Most people never check what’s being shared or stored behind the scenes. It’s time you take a look… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/dont-forget-to-protect-your-browsing-privacy/ - Categories: cyber-security Your mobile browser knows a lot more about you than you think. Not just the sites you visit, but patterns, habits, clues about your business. Most people never check what’s being shared or stored behind the scenes. It’s time you take a look… When you open a browser on your phone, what do you think it knows about you? The websites you visit? Maybe your location? Possibly what you’ve searched for? The reality is, for many popular mobile browsers, it’s a lot more than that. A recent analysis looked at how popular mobile browsers handle user data, based on the privacy information they publish in app stores. And what it found should make you pause for thought. If you’re using Google Chrome or Microsoft Edge on your phone or tablet, you’re using two of the most data-hungry browsers around. That doesn’t mean they’re unsafe, or that you need to abandon them tomorrow. But it does mean you should be paying attention to what they collect, and how you protect yourself. According to the research, these browsers gather a surprisingly wide range of information. Not just browsing history, but things like location data, payment details, saved files, and even media such as photos or audio in some cases. The stated reason is usually sensible enough: Making the app work properly, syncing accounts, preventing fraud, or personalising the experience. And to be fair, some data collection is unavoidable. A browser can’t function at all without knowing something about what it’s doing. The concern is how much data is collected, how long it sticks around, and who it may be shared with. Some browsers confirm that parts of this information can be passed on to third parties. In the best case, that means advertising profiles and... > Are your business passwords too weak? Learn how to create strong passwords and protect your business from cyber threats with Klearnet Solutions. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/your-businesss-passwords-are-still-too-weak/ - Categories: cyber-security “iloveyou”, “12345”, “qwerty1”. If I’ve just guessed all your passwords, you need to change them, immediately. Why? Because your passwords are STILL too weak. It’s a big problem… https://player. vimeo. com/video/1082177721? badge=0&autopause=0&player_id=0&app_id=58479 Be honest. Do you still have at least one password that looks like “12345” or “password123”? If so, you’re not alone. But that doesn’t mean it’s OK. Despite years of warnings from IT experts (people like me), weak passwords are still everywhere. And that’s a real problem. Because they’re one of the easiest ways for cyber criminals to break into your business systems. You’d be amazed how many companies are still using passwords that can be cracked in less than a second. Recent research found that the most common business password is still “123456”. Right behind it? “123456789”, “password”, and even the ever popular “qwerty123”. These aren’t just lazy choices. They’re open doors for hackers. What’s worse, it’s not just huge enterprises that are getting this wrong. Small and medium sized businesses are guilty too. And they’re often hit harder when things go wrong, because they don’t always have the same resources to recover. A single stolen password can let an attacker access your email, files, financial systems, or even customer data. The damage? It can be serious. Both financially and to your reputation. You might think, “But we don’t have anything worth stealing. ” Trust me, you do. Even if you’re a team of five, your accounts, client data, and communications are all valuable targets. Cyber criminals don’t discriminate. They go for easy wins. And weak passwords are the easiest win there is. Now here’s the kicker: Even if you’re not using “123456”, that doesn’t... > Is your business using Windows Hello yet? It offers easier and more secure login methods – and it’s about to get an upgrade. Here’s what’s changing. - Published: 2026-07-20 - Modified: 2026-07-29 - URL: https://klearnet.com.au/blog-posts/windows-hello-gets-a-new-look-and-improved-security/ - Categories: insights Is your business using Windows Hello yet? It offers easier and more secure login methods – and it’s about to get an upgrade. Here’s what’s changing. https://player. vimeo. com/video/1033944497 Do you dream of never having to remember another password ever again? That’s what Windows Hello, Microsoft’s biometric sign-in tool is all about. It helps you log in to your Windows 11 devices quickly and securely – with just a glance or a touch. Now, Windows Hello is getting a makeover, bringing not only a new look but also enhanced security features that are perfect for busy business owners. If you’re not familiar with Windows Hello, it lets you skip traditional passwords and sign in using: Facial recognition Your fingerprint Or a simple PIN This means faster access, better security, and a lot less frustration. Windows Hello is invaluable for businesses, allowing employees to securely access their apps and devices without the risks associated with weak or reused passwords. The refresh will improve the design of Windows Hello, so it fits right in with the sleek, modern look of Windows 11. The whole experience will feel smoother and easier, whether you're logging in to your computer or accessing the Microsoft Store. Microsoft have also made it easier to use passkeys – another secure, password-free login method. With Windows Hello’s new passkey experience, you can choose your preferred sign-in method and switch effortlessly between devices. These updates are currently in testing, but we should see a rollout soon. Want to give Windows Hello a go? We can help, get in touch. > You know that feeling that someone’s looking over your shoulder? When you’re working, it’s not just creepy, it’s a security issue. But Microsoft’s working on a very cool feature in Windows 11 that will stop people snooping at your work. Here’s what we know so far… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/windows-11-will-warn-you-if-someones-snooping/ - Categories: microsoft You know that feeling that someone’s looking over your shoulder? When you’re working, it’s not just creepy, it’s a security issue. But Microsoft’s working on a very cool feature in Windows 11 that will stop people snooping at your work. Here’s what we know so far… Ever get a creepy feeling while you’re working in a coffee shop or on the train? Like someone’s looking over your shoulder at what’s on your screen? It’s a real privacy concern. Especially when you’re dealing with sensitive emails or confidential documents. Or even when you simply prefer to keep your screen to yourself. Well, Microsoft may soon have your solution. A new privacy feature called Onlooker Detection is reportedly in the works for Windows 11. It’s designed to do exactly what it says on the tin: Spot when someone is trying to glance at your screen and let you know about it. This clever bit of tech builds on something already in Windows, called Presence Sensing. Right now, that’s used to dim or lock your screen when you walk away and wake it up when you return (it works with Windows Hello for seamless sign-ins). But this new development takes things a step further. If an onlooker is detected, your laptop can automatically dim the screen to make it harder for them to read. Or send you a warning. Or both. The goal here is simple: Better privacy, without you having to lift a finger. Of course, your laptop needs the right hardware to make this work. That’s a presence sensor, known technically as Human Presence Detection (HPD). It’s something found in newer laptops, often those using chips from Qualcomm, AMD, or Intel. If you're not sure whether your device has it, you can check in the Settings app... > If you’re still attached to Windows 10, now’s the right time to upgrade. Here’s why… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/windows-11-uptake-is-at-an-all-time-high-what-are-you-waiting-for/ - Categories: insights Windows 11 uptake is at an all-time high – what are you waiting for? Still holding on to Windows 10 in your business? It’s time to start thinking about making the move to Windows 11. Three years after its release, Windows 11 is making major headway, with its market share reaching 35. 55% in October 2024. While Windows 10 still holds around 60. 97% of the market, change is on the horizon – and there are some compelling reasons to consider the switch. First, let’s talk about the big news: From 14th October, Windows 10 will no longer receive free support from Microsoft. Although this doesn’t mean Windows 10 will stop working, it will stop getting important updates, such as up-to-date protection against malicious software and cyber threats. Microsoft will be offering extended security support for Windows 10 for an extra year, but this will cost businesses $30 (around £23) per device and could get expensive. And this is only a temporary solution. So, why has interest in Windows 11 spiked recently? For one, the PC market has picked up. This is partly because of the rise of "AI PCs", which use hardware that is more capable of handling AI-based tasks. People want to make sure their devices are compatible with the latest software, including Windows 11. There’s also buzz around the rollout of “Windows Intelligence” – a possible rebrand of some Windows 11 AI features. Upgrading to Windows 11 isn't just about keeping up with the latest tech, though. Another reason people are moving to Windows 11 is that it offers a more... > Understand Secure by Design cybersecurity principles to protect your business from evolving threats. Contact Klearnet Solutions for expert IT support. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/why-you-need-to-understand-secure-by-design-cybersecurity-practices/ - Categories: security Explore the importance of Secure by Design in cybersecurity, its key principles, and how it protects against evolving threats in today’s digital landscape. Cybersecurity has become a critical foundation upon which many aspects of business rely. Whether you’re a large enterprise or small business, network security is a must. Cyberattacks can have long-term consequences. The frequency and sophistication of cyberattacks continue to increase. In 2022, IoT malware attacks saw a sobering 87% increase. Attack volume is also ramping up due to the use of AI. It’s essential to shift from a reactive to a proactive cybersecurity approach. One such approach that has gained prominence is "Secure by Design" practices. International partners have taken steps to address commonly exploited vulnerabilities. A recent advisory highlights Secure by Design principles. This collaborative effort underscores the global nature of the cybersecurity threat landscape. As well as the need for coordinated action to protect critical infrastructure. In this article, we'll explore what it takes to put in place Secure by Design principles. And explain why they are paramount in today's cybersecurity landscape. Today’s Modern CyberthreatsCybersecurity threats have evolved significantly over the years. Gone are the days when just installing an antivirus could protect your computer. Today, cybercriminals use highly sophisticated tactics. The potential impact of an attack goes far beyond the inconvenience of a virus.  Modern cyber threats encompass a wide range of attacks, including: Ransomware: Malware that encrypts your data and demands a ransom for decryption. One of the costliest attacks for businesses. Phishing: Deceptive emails or messages that trick you into revealing sensitive information. Eighty-three percent of companies experience a phishing attack each year. Advanced Persistent... > Discover the key benefits of a defence-in-depth cybersecurity strategy to protect your business network from evolving threats. Learn more today! - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/why-embracing-a-defense-in-depth-cybersecurity-approach-is-beneficial/ - Categories: security This article emphasizes adopting a defence-in-depth cybersecurity strategy, which offers multi-layered protection, early threat detection, adaptability, and helps meet regulatory requirements. As the sophistication and frequency of cybersecurity threats continue to grow, 2022 saw ransomware attacks surge by 93%. The integration of AI, like ChatGPT, only escalates the potential repercussions of cyber-attacks. A comprehensive plan is essential to protect sensitive data and systems, one that transcends a single security solution. A solution such as a defence-in-depth cybersecurity strategy is critical. This article aims to discuss the benefits of adopting this approach for fortifying your network and mitigating cyber risks. Understanding the Defence-in-Depth Cybersecurity StrategyIn the realm of cybersecurity, a defence-in-depth approach refers to the application of several layers of protective measures to your technology. Drawing parallels from a home security system equipped with door locks, surveillance cameras, and alarms, a defence-in-depth strategy employs various security protocols to guard your digital assets. The efficacy of multiple layers surpasses that of a single one in the context of security. The strategy converges various defences to raise the bar for cyber attackers. Security measures can include:FirewallsAntivirus softwareStrong passwordsEncryptionEmployee trainingAccess managementEndpoint securityMoreover, this strategy puts emphasis on early threat detection and prompt response. It incorporates systems and tools that promptly spot suspicious activities, facilitating early identification of an attacker and enabling swift action to limit damage. A defence-in-depth cybersecurity strategy strengthens the defence system and its resilience. The multiple layers of security enhance the probability of maintaining a secure environment, a vital aspect in the perilous online world of today. Benefits of a Defence-in-Depth StrategyAugmented SecurityImplementing a defence-in-depth strategy amplifies your infrastructure's security, thereby complicating... > Weighing up remote work vs return to office? Explore key considerations to help your Australian business choose the best strategy for your team. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/whats-your-businesss-view-on-return-to-office/ - Categories: business Do you love keeping your employees happy by allowing them to work remotely? Or do you think everyone is more productive in the office? Businesses are divided on this right now… here are some important considerations before you decide what’s best for your team. The way we work has changed massively over the past few years, hasn’t it? The global pandemic created a huge shift towards remote working. And now businesses are divided on the right way to move forward. Some businesses are eager to bring everyone back to the office. But others are keen to keep things flexible. If you’re wondering what’s best for your business, it may be time to look at the big picture: What works, what doesn’t, and what do you need to keep an eye on? Let’s face it, working from home has its perks. No commute, fewer interruptions, and a chance to keep up with the laundry between meetings. For many employees, it can boost productivity, improve work-life balance, and reduce stress. Remote working isn’t just about employee happiness, though. Businesses forcing staff back into full-time office work are losing people - particularly their top talent. A recent study found that companies with strict Return to Office policies saw a 14% jump in employees quitting... and these aren’t the ones you can replace in a snap. We’re talking about senior staff and highly skilled workers who take a lot of knowledge with them. On top of that, finding new people to fill those roles is taking longer (23% longer, according to the report). And it’s not cheap to hire replacements, either. Today’s employees want flexibility. And businesses offering remote or hybrid roles are getting a recruitment advantage. Where things get difficult is around the issue of data security.... > Secure your remote workforce in Logan and the Gold Coast. Discover key data backup strategies and Microsoft 365 solutions to protect your business. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/whats-your-backup-strategy-when-working-remotely-from-logan-or-the-gold-coast/ - Categories: business Ensure secure remote work in Logan & Gold Coast. Learn quick fixes for data backup & long-term solutions with Microsoft 365/Gsuite. Protect your business data. In the era of working from home, where threats like malware are all too familiar, the importance of backups can't be overstated. As many Logan and Gold Coast businesses have shifted to a work-from-home model, there could be a significant gap in your IT security stack. In this article, we'll discuss a quick solution to ensure your files are backed up, along with a more sustainable, long-term strategy. Numerous small businesses in the Logan and Gold Coast areas have backup strategies dependent on their staff working from an office. This might involve a cloud backup allowing for data to be moved offline, ensuring that if something goes awry in the office, your data remains secure. However, many of these strategies hinge on someone being physically present in the office at the time of the backup. When working remotely, your first step should be to inquire with your current IT provider if your desktop, documents, and locally saved files on your laptop or computer are being backed up. If you're uncertain as to why your files aren't being backed up, you can quickly remedy the issue by utilising Microsoft's OneDrive or Google's Google Drive. Much like Dropbox, both OneDrive and Google Drive will automatically back up your work to the cloud when saved in a local folder. If you need to move a considerable amount of data to these platforms, we recommend doing so just before you head to bed, as the uploading process will use a significant amount of your... > Get ready, Brisbane! iOS 17 is almost here with groundbreaking features from voicemail transcripts to enhanced FaceTime & mental health tools. Learn how to make the most of your iPhone and iPad this fall! - Published: 2026-07-20 - Modified: 2026-07-30 - URL: https://klearnet.com.au/blog-posts/what-should-you-expect-in-the-new-ios-17/ - Categories: insights Get ready, Brisbane! iOS 17 is almost here with groundbreaking features from voicemail transcripts to enhanced FaceTime & mental health tools. Learn how to make the most of your iPhone and iPad this fall! Excited for iOS 17? Here's What's in Store for Brisbane's Apple Users Apple's newest software update, iOS 17, is just around the corner, and there's a lot to look forward to. If you're an iPhone or iPad user in Brisbane, this could be the update you've been waiting for! This article dives into the new features that you can soon enjoy. Voicemail Transcripts: No More Guesswork Tired of stepping out of Zoom meetings to check important voicemails? With iOS 17, you can see a transcript of your voicemail right on your screen, making life easier for busy Brisbanites. Image credit: Apple Take Control of Your Contact Image Don't you just hate it when someone saves an unflattering photo of you as their contact image? Now you can decide how you appear on someone's phone when you call. You can even customise your look with Memojis, text, and colours. Leave Messages in Video or Audio on FaceTime FaceTime becomes even more convenient! If you call someone and they don’t answer, you can leave them an audio or video message. It's perfect for sharing beautiful Queensland sunsets or any other moment worth capturing. Amp Up Your FaceTime with Reactions & Apple TV Express yourself in FaceTime calls with new, more animated reactions like hearts, fireworks, and more. You can also FaceTime directly from your Apple TV, making it easier to catch up with family and friends across Australia. Sticker Overload in Messages If you love using stickers in your messages, brace yourself... > Lost or stolen mobile device? Protect your business data and minimise security risks. Follow our expert step-by-step guide to secure your network. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/what-should-you-do-when-your-mobile-device-goes-missing/ - Categories: security Lost and stolen mobile devices are all too common. Network security can suffer a breach as a result. Find out what you should do to reduce your risk if you’ve lost your device. Few things invoke instant panic like a missing smartphone or laptop. These devices hold a good part of our lives. This includes files, personal financials, apps, passwords, pictures, videos, and so much more. The information they hold is more personal than even that which is in your wallet. It's because of all your digital footprints. This makes a lost or stolen device a cause for alarm. It’s often not the device that is the biggest concern. It’s the data onthe device and access the device has to cloud accounts and websites. The thought of that being in the hands of a criminal is quite scary. There are approximately 70 million lost smartphones every year. The owners only recover about 7% of them. Workplace theft is all too common. The office is where 52% of stolen devices go missing. If it's a work laptop or smartphone that goes missing, even worse. This can mean the company is subject to a data privacy violation. It could also suffer a ransomware attack originating from that stolen device. In 2020, Lifespan Health System paid a $1,040,000 HIPAA fine. This was due to an unencrypted stolen laptop breach. The Minutes After the Loss of Your Device Are CriticalThe things you do in the minutes after missing a device are critical. This is the case whether it’s a personal or business device. The faster you act, the less chance there is for exposure of sensitive data. What Types of Information Does Your Device Hold? When a... > Protect your business from zero-click malware. Discover expert cybersecurity strategies with Klearnet Solutions to safeguard your systems today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/what-is-zero-click-malware-how-do-you-fight-it/ - Categories: security Gold Coast & Logan face rising zero-click malware threats! Dive into its dangers & safeguard with Klearnet Solutions' proven strategies. Secure your digital realm today! ️ In the modern Gold Coast and Logan digital arena, the constantly morphing cybersecurity landscape is a pressing concern for both residents and businesses. One particularly disconcerting trend? The rise of zero-click malware. Without any engagement from the user, this type of malware can discreetly compromise devices and entire networks. Recall the unsettling event when all it took was a missed call to pave the way for a malware attack? This notorious breach of WhatsApp in 2019 was facilitated by a zero-day exploit, where the mere missed call prompted a spyware to infiltrate the user’s device software. Furthermore, Gold Coast iOS users should be on high alert for a newly identified zero-click hack that activates through an iMessage, with no user interaction needed for the malicious code to spring into action. Let's dive deeper into the implications of zero-click malware for the Gold Coast and Logan communities and discuss effective countermeasures. Grasping the Concept of Zero-Click MalwareDistinct from the traditional malware which demands user participation, zero-click malware capitalises on software vulnerabilities, all while operating silently. These silent threats can infiltrate our Gold Coast and Logan devices through malicious websites, vulnerable networks, or even genuine applications riddled with security gaps. Perils of Zero-Click Malware in Gold Coast and LoganZero-click malware's elusive nature combined with its ability to bypass standard defences makes it a formidable adversary. Once a device is contaminated, it can be leveraged for:Data pilferageRemote accessCrypto miningDeploying spywareTriggering ransomwareConverting devices into bots for further attacksThe effects ripple beyond individual users, endangering... > Discover how Microsoft Sales Copilot transforms sales and customer engagement with AI in Gold Coast and Logan. Enhance business efficiency and insights. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/what-is-microsoft-sales-copilot-what-does-it-do/ - Categories: business Discover how Microsoft Sales Copilot transforms sales and customer engagement with AI in Gold Coast and Logan. Enhance business efficiency and insights. The surge in AI-driven technology is reshaping the business landscape in the Gold Coast and Logan areas. Microsoft, a tech vanguard, is at the forefront of this AI revolution. Its latest innovation, Microsoft Sales Copilot, is set to redefine the sales and customer engagement process for local businesses. Introducing Microsoft Sales CopilotLaunched in July 2023, Microsoft Sales Copilot has emerged as a pivotal tool in leveraging AI and machine learning for sales enhancement. Rooted in Dynamics 365 Customer Insights, this tool blends customer data with AI-powered features, offering Gold Coast and Logan businesses an edge in customer relationship management. Key Features of Microsoft Sales CopilotPersonalized Customer InsightsSales Copilot offers an in-depth understanding of your customers by analysing:Customer behavioursPurchase historiesInteraction patternsThis AI-powered analysis provides a comprehensive customer view, crucial for personalized engagement strategies in our local market. AI-Driven RecommendationsBeyond insights, Sales Copilot offers AI-based suggestions, enhancing customer interactions through:Optimal communication channelsStrategic follow-up timingsCustomized content recommendationsSuch personalization is vital for more effective customer engagement in Gold Coast and Logan's diverse markets. Enhanced Team CollaborationCollaboration is crucial in sales. Sales Copilot fosters team synergy by providing a shared platform for strategy discussions, deal collaboration, and insight sharing, ensuring alignment in customer engagement approaches. Predictive AnalyticsLeverage predictive analytics to anticipate customer needs and trends based on historical data and behaviour patterns. This proactive approach is essential for informed decision-making in our fast-paced business environment. Seamless IntegrationEnjoy smooth data flow between applications with Sales Copilot’s integration with other Microsoft tools, reducing manual entry errors and... > If you have a Microsoft 365 Personal or Family plan, you recently got a new security app (for free!). Learn about Microsoft Defender for Individuals and how to download it. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/what-is-microsoft-defender-for-individuals-what-does-it-do/ - Categories: security If you have a Microsoft 365 Personal or Family plan, you recently got a new security app (for free!). Learn about Microsoft Defender for Individuals and how to download it. When you hear about Microsoft adding security apps to M365, it’s often the business versions. But the pandemic has changed the way that we see the workplace. It’s now a hybrid world. One made up of several connected “mini-offices” located in employee homes. The outsourcing market has also contributed to the change in company networks. Freelancers are often contracted to work the same hours as employees. This means less overhead and taxes to pay. Approximately 68% of large consumer products companies outsource a part of their workforce. What we’re getting at is that the need for home devices and network security has never been greater. Company data is now at the mercy of employee devices, situated in homes across the globe. 55% of employees use their own devices and software to work from home. Microsoft has been at the forefront of this huge shift in the work environment. Its latest release is another example of how it has positioned its products to address new needs. The latest security offering by Microsoft is not for business plans. It's for Personal and Family users of Microsoft 365. The company announced Microsoft Defender for Individuals on June 16, 2022. This is a brand-new digital home security tool. The Basics of Microsoft Defender for IndividualsMicrosoft Defender is a new app that Microsoft 365 subscribers can download. Anyone with a Personal or Family plan can access it for no extra cost. According to Microsoft, there was a main driver for offering Microsoft Defender. It was... > Discover how fake antivirus websites scam users into downloading data-stealing malware. Learn to spot replica sites & protect your business today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/warning-that-antivirus-website-could-be-a-fake/ - Categories: cyber-security Scammers have been creating replica antivirus downloads that steal your data instead of protecting it. Here’s what you need to watch out for… When you’re trying to protect your business, what could possibly go wrong by downloading antivirus software? More than you might think. If you’re not careful, that “antivirus” might be the threat. Cyber criminals are getting better and better at creating fake websites that look just like the real thing. One recent example involved a convincing copy of the website of one of the most trusted names in cyber security. The fake site looked nearly identical to the real one, complete with the download button in all the right places. But behind that button was a nasty surprise: Malware disguised as a helpful tool. Clicking “Download” on the fake site didn’t install antivirus protection. It triggered a download called StoreInstaller. exe, which installed something called VenomRAT. That’s short for Remote Access Trojan. A type of malware that gives attackers complete control of your computer without you knowing. It can steal passwords, record keystrokes, access webcams, and even open the door for more malicious software. In this case, the goal wasn’t only spying. It was stealing. Researchers say the cyber criminals behind this fake antivirus site were trying to grab login credentials and cryptocurrency wallet information. Once they had access, they could sell it to others or use it to steal money directly. And it’s not just antivirus software they’re faking. These criminals have also impersonated banks and IT service companies to trick people into letting their guard down. It’s easy to fall for. Especially when the fake sites are hosted on... > You might be ready for the upgrade to Windows 11, but is your hardware? Running the upgrade without meeting the minimum requirements could slow down everything in your business – and Microsoft won’t be there to help… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/warning-dont-ignore-hardware-requirements-for-windows-11/ - Categories: business You might be ready for the upgrade to Windows 11, but is your hardware? Running the upgrade without meeting the minimum requirements could slow down everything in your business – and Microsoft won’t be there to help… So, you’ve gone ahead and upgraded to Windows 11. You’re ready to explore the fresh design and all the new features. But instead of smooth sailing, your computer slows to a crawl... random errors start popping up... and you can’t install any security updates... That’s the nightmare faced by businesses that try to run Windows 11 on unsupported hardware. Hardware requirements are a checklist you should use to make sure your business devices can handle an upgrade. Think of it like a recipe: If you’re missing a key ingredient, the dish won’t turn out quite right. And while you might like to improvise in the kitchen, it’s better not to risk it with your business tech. Windows 11 brings a leap forward in both performance and security. If you want to make that jump, you need a solid foundation in the form of modern hardware that can support its advanced features. One of the key requirements for Windows 11 is something called TPM 2. 0. This is a small chip that acts like a security vault for your PC, locking away passwords, encryption keys, and other sensitive data. TPM 2. 0 is also essential for preventing certain types of cyber attacks. Without it, your system is more vulnerable. Other requirements – like enough memory (RAM), sufficient storage, and a compatible processor – help to make sure your device can run Windows 11 smoothly. Microsoft has warned that forcing Windows 11 onto unsupported hardware is a risky move. Sure, you can... > AI is transforming the way small businesses operate, offering new solutions to age-old problems. And ChatGPT is at the forefront of this revolution, helping small businesses streamline their operations and improve their bottom line. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/video-script-ai-is-transforming-the-way-small-businesses-operate/ - Categories: business AI is transforming the way small businesses operate, offering new solutions to age-old problems. And ChatGPT is at the forefront of this revolution, helping small businesses streamline their operations and improve their bottom line. AI is transforming the way small businesses operate, offering new solutions to age-old problems. And ChatGPT is at the forefront of this revolution, helping small businesses streamline their operations and improve their bottom line. Customer Service AutomationSmall businesses can use ChatGPT to automate their customer service processes, providing fast and accurate responses to common inquiries around the clock. This saves time and frees up valuable resources, so your team can focus on more strategic tasks.  Sales and MarketingChatGPT can help small businesses with sales and marketing by providing valuable insights into customer behavior and preferences. This information can be used to inform campaigns, create targeted offers and improve the overall customer experience.  Data AnalysisSmall businesses can use ChatGPT to analyze vast amounts of data, providing valuable insights that can inform decision-making and drive growth. From sales trends to customer sentiment, ChatGPT can help small businesses make data-driven decisions that deliver results. So why wait? Start leveraging the power of ChatGPT today and take your small business to the next level! > Keep your local business up-to-date with the latest technology to stay competitive in today's fast-paced business environment. Learn which Windows versions are still supported by Microsoft and how to determine which version your company is running. Upgrade to a newer, fully supported version to increase security and efficiency. Contact us for expert IT support services in the Gold Coast and Logan regions. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/unlock-the-untold-power-of-the-latest-windows-for-your-local-business-what-youve-been-missing/ - Categories: insights Keep your local business up-to-date with the latest technology to stay competitive in today's fast-paced business environment. Learn which Windows versions are still supported by Microsoft and how to determine which version your company is running. Upgrade to a newer, fully supported version to increase security and efficiency. Contact us for expert IT support services in the Gold Coast and Logan regions. As a business owner on the Gold Coast or in Logan, you understand the importance of having reliable technology. However, keeping up with the latest software upgrades and versions can be challenging due to the rapid growth of technology. One specific issue that many businesses face is confusion surrounding which Windows version their company is currently running and whether it is still maintained by Microsoft. In this blog post, we will cover the various Windows versions and which ones Microsoft no longer supports. But before we dive into the specifics, let's talk about the top IT support trick for determining which version of Windows you're on. Simply right-click on the Start button and select "System" from the drop-down menu. From there, you should be able to determine the version of Windows you are using. This simple trick can help you decide whether you need to update your system to a newer version. Now, let's discuss the various Windows versions and their support status. The most recent version, Windows 11, has full support from Microsoft. Since its initial release in 2021, it has undergone numerous updates and feature enhancements. However, Microsoft no longer provides support for Windows 7 and 8, which were both released in the past. This leaves your system vulnerable to security risks because there are no longer any updates or security patches being produced for these versions. Hackers can exploit vulnerabilities in unsupported versions of Windows to gain access to sensitive information or cause system damage. Therefore, it... > 2023 sees record cyber threats in Gold Coast & Logan. Protect your business with Klearnet Solutions' robust IT services. Stay ahead of cyber risks. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/top-data-breaches-of-2023-numbers-hit-an-all-time-high/ - Categories: insights 2023 sees record cyber threats in Gold Coast & Logan. Protect your business with Klearnet Solutions' robust IT services. Stay ahead of cyber risks. The ongoing battle against cyber threats has intensified, particularly in 2023, marking a significant year for cybersecurity challenges in the Gold Coast and Logan regions. Data breaches have soared, reaching a new peak, based on the data gathered from the first nine months of the year. This upward trend suggests that the final figures for the year will only underscore the growing concern. In 2021, the record for data breaches was previously set with 1,862 organizations affected. Fast forward to September of 2023, and this number has already surpassed 2,100. The notable data breaches of the third quarter of 2023 highlight the relentless pursuit of cybercriminals to exploit vulnerabilities and gain unauthorized access to sensitive information. The magnitude of this surge in data breaches is alarming, signalling an unprecedented level of threat that has escalated significantly over the past years. This trend underscores the evolving sophistication of cyber threats and the challenges faced by organizations in the Gold Coast and Logan in protecting their digital assets. One of the most alarming trends is the increase in cyberattacks on the healthcare sector. As custodians of highly sensitive patient information, healthcare organizations have become prime targets, compromising patient privacy and the integrity of medical records. This situation demands an urgent call for enhanced cybersecurity measures. Ransomware attacks have become increasingly prevalent, with cybercriminals employing sophisticated tactics to encrypt data and demand ransoms. The interconnected nature of modern business ecosystems has also exposed vulnerabilities in supply chains, emphasizing the need for robust security... > From Twitter to Whatsapp, Bidencash to Shein and Optus to Uber, here are the top 10 cyber security breaches of 2022. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/top-cyber-security-breaches-of-2022/ - Categories: security From Twitter to Whatsapp, Bidencash to Shein and Optus to Uber, here are the top 10 cyber security breaches of 2022. Number 1 - TwitterTwitter is facing accusations of a cover-up in regards to a massive data breach that has affected millions of users in the US and EU. Cybersecurity expert Chad Loder alerted the public to the breach on November 23, 2022, stating that it occurred no earlier than 2021 and had not been previously reported. This comes after Twitter admitted to a separate data breach in July 2022 that affected millions of accounts. "Number 2 - BidencashAn alarming data breach has exposed over 1. 2 million credit card numbers on a notorious hacking forum. The carding marketplace, known as BidenCash, made the stolen information available for free on October 12, 2022. The leaked data includes credit card numbers set to expire between 2023 and 2026, as well as other sensitive details necessary for online transactions. These types of marketplaces are used for trading stolen credit card information for financial fraud, often involving significant sums of money. "Number 3 - OptusOn September 22, 2022, Australian telecom company Optus experienced a severe data breach that allowed access to the personal and medical information of 11 million people. The compromised data included names, dates of birth, phone numbers, email and home addresses, driver's license and/or passport numbers, and Medicare ID numbers. This breach has left Optus customers at riskof identity theft and other malicious actions. Number 4 - WhatsappOn November 16, 2022, a hacker made a shocking announcement on the darkweb: they were selling the personal information of a staggering 500 million... > Discover the top three reasons why businesses are switching IT support providers: faster response times, effective disaster recovery, and tailored solutions. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/top-3-reasons-local-businesses-are-frustrated-with-their-it-service-provider-in-2023/ - Categories: business Discover the top three reasons why businesses are switching IT support providers: faster response times, effective disaster recovery, and tailored solutions. Are you dissatisfied with your current IT help? Local businesses in 2023 are expressing their dissatisfaction with IT service providers for three key reasons. As part of their strategy to maximize profits and accelerate growth, businesses frequently reevaluate the service providers they engage with. In 2023, local companies seeking to enhance their systems and workflows are giving significant attention to IT support and technology solutions. These aspects play a vital role in cost reduction and ensuring the seamless operation of systems. In this article, we will delve into the top three reasons why numerous local businesses are switching to our exceptional IT support services at Klearnet Solutions. Swift Response TimesHave you ever encountered a critical issue with your computer or phone that required immediate resolution, only to find that the IT support center failed to respond, forcing you to resort to sending an email instead? Subsequently, you find yourself waiting and waiting, with hours passing by and still no response, leaving you in the dark regarding the status of your problem. Does this situation sound familiar? The slow response time from your current IT service provider is the primary factor behind the influx of new clients we have witnessed. The reasons for this are evident. In an era where online operations dominate, businesses demand prompt and proficient service with reasonable resolution times. A competent IT service company understands that this is an unalterable requirement. Mitigating Disaster FalloutWithin the IT realm, disasters encompass security breaches, extended periods of downtime, and significant... > Imagine starting your PC and your favourite apps open automatically. It's a small change that could save you a lot of time. Here’s how to make it happen... - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/time-saver-auto-launch-your-favourite-windows-11-apps/ - Categories: insights Imagine starting your PC and your favourite apps open automatically. It's a small change that could save you a lot of time. Here’s how to make it happen... Imagine turning on your computer and having all the apps you need for the day already open and ready to go. That’d be useful, right? Windows 11 lets you set your favourite apps to launch automatically when you log in. Setting it up is easy. And it’ll help you and your team dive into work faster. For some apps, you can set up auto-launch like this: Head to SettingsClick AppsThen select StartupHere, you’ll see a list of apps that support auto-launch. Flip the toggle for the apps you want to open when you start your computer, and they’ll be ready for you next time you log in. If an app doesn’t appear in the Startup area of Settings, don’t worry. You can set the app to auto-launch another way. For this, head to the special Startup folder in Windows 11. Here you can add shortcuts to any app you want to launch automatically. Here’s how you do it:Hit “Windows Key + R” to open the Run toolType ‘shell:startup’Click OKNow you’ll be able to add a shortcut to your chosen app using its executable file (usually shown as an . exe file in Program Files). If the thought of doing this makes you feel ill, get us to do it for you. One thing to remember, though. While it's tempting to set all your favourite apps to launch automatically, opening too many at once can slow down your computer. Stick to the essentials. Need help getting your tech set up for... > Sick of saying “next slide please” in your Teams meetings? Microsoft has a small but powerful new feature that will put an end to that. Find out more here… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/this-tiny-tweak-to-teams-will-make-meetings-smoother/ - Categories: Uncategorized Sick of saying “next slide please” in your Teams meetings? Microsoft has a small but powerful new feature that will put an end to that. Find out more here… Have you ever sat in a Teams meeting and found yourself gritting your teeth every time someone said, “next slide, please”? Me too. And if your business runs a lot of online meetings or webinars, you’ll know the frustration of clunky handovers and awkward pauses when switching between presenters. Well, there’s good news. And it’s about time. Microsoft is rolling out a small but mighty update to Teams that’s going to make a surprisingly big difference to how your meetings run. First, if you’re not too familiar with Teams, let’s quickly cover the basics. It’s Microsoft’s all-in-one communication platform. Video calls, chat, file sharing, and collaboration tools are all combined in one place. Whether your team is remote, hybrid, or all under one roof, it helps everyone stay connected and productive without needing to jump between lots of different apps. Back to the update. Microsoft’s introducing a feature that will let multiple people control the presentation slides during a Teams meeting or webinar. Right now, if you’ve ever tried to co-present in Teams, you’ll know that only one person has control of the slides. Everyone else is stuck asking the presenter to move things along. That’s not only frustrating, but it also breaks the flow of the meeting. This new feature will let the meeting host hand over slide control to more than one person. That means if you’ve got a few people presenting different parts of a deck, each of them can take control of the slides when it’s... > In this article, you will learn about three of the best pieces of hardware you can invest in to improve the appearance and overall image quality and meeting experience within Microsoft Teams. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/these-three-devices-might-be-the-ultimate-virtual-meeting-hardware/ - Categories: business In this article, you will learn about three of the best pieces of hardware you can invest in to improve the appearance and overall image quality and meeting experience within Microsoft Teams. Hybrid working looks to be a new normal - it's been almost three years since we all started working. With more and more of the workforce now working some form of hybrid working schedule, having the right hardware for your virtual meetings is more important than ever. In this article, you will learn about three of the best pieces of hardware you can invest in to improve the appearance and overall image quality and meeting experience within Microsoft Teams. Number: Insta360 Link a webcam for the 21st century. Webcams have not improved that much over the years. The top camera for many years has been the Logitech c920, and it has remained a true favourite for many. However, this has now changed with the Insta360 link. What sets this camera apart from the competition is the superior image quality with a larger sensor and the ability to track your movements with an automatic gimble at the base of the camera. As a bonus, the camera itself is small and can easily be packed into a laptop bag when travelling. Number 2: MeetingOwl for meeting rooms. The Meetingowl by Owllabs is the perfect choice for smaller meeting rooms when there's more than one attendee. It includes an inbuilt mic and 360 camera. There's also software built into the camera that outputs to any app with a full 360 view of the room and auto tracking of whoever is speaking in the room. The hardware itself is robust and simple to use... > Unlock growth in the Gold Coast & Logan with top tech tools! Dive into cloud solutions, CRM, collaboration platforms, and more to revolutionize your SMB. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/these-technologies-can-help-you-run-your-small-business-better/ - Categories: business Unlock growth in the Gold Coast & Logan with top tech tools! Dive into cloud solutions, CRM, collaboration platforms, and more to revolutionize your SMB. Running a Small Business on the Gold Coast and Logan? Here’s Your Guide to Tech AdvancementsNavigating the intricacies of a small business on the Gold Coast and Logan regions can be a roller coaster ride. Thankfully, technology is rapidly evolving, opening doors for local businesses. By leveraging digital tools, you can refine operations, bolster efficiency, and supercharge productivity. While there's a plethora of software and state-of-the-art hardware available, it's crucial to select tools that align with your business goals. Merely hopping on a tech bandwagon because it's trendy in Surfers Paradise or Beenleigh might not bring the desired outcomes. Did you know? In 2023, according to the State of the Cloud Report, 47% of SMBs felt they lacked the know-how and resources to manage two major challenges: controlling costs and ensuring security. Need assistance choosing the best tech for business growth in the Gold Coast and Logan areas? Read on to uncover tools that can reshape the way you do business. Must-Have Tools for Business Owners in Gold Coast and Logan Cloud Computing: Tailored for Business FlexibilityCloud technology is revolutionising how businesses across the Gold Coast and Logan handle their data. Familiar names like Microsoft 365 and Google Workspace are granting even small establishments access to top-tier functionalities. Why turn to giants like Microsoft Azure or Amazon Web Services (AWS)? They offer scalable computing capabilities minus the exorbitant infrastructure costs. Cloud solutions promise:Streamlined collaborationSimplified data backup and recoveryEnhanced data accessibilityThus, whether you're at a café in Broadbeach or a home... > Protect your small business from cyber threats with essential security insights, pen testing tips, and best practices. Contact Klearnet Solutions. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/the-ultimate-guide-to-protecting-your-small-business-from-cyber-threats/ - Categories: security Looking to improve your small business's cybersecurity? A cybersecurity penetration test can help identify vulnerabilities in your system and provide recommendations to improve your security posture. Follow best practices to prioritize and address vulnerabilities promptly and reduce the risk of a cyber attack. Learn more in our article. Table of ContentsAn Introduction to Penetration Testing for CybersecurityWhy It's Important for Small Businesses in the Gold Coast and Logan Regions to Do Cyber Security Penetration TestingDifferent Kinds of Penetration TestsGetting Ready forthe Penetration TestPutting the Cybersecurity Penetration Test into ActionAnalyzing the Results of the Penetration Test for CybersecurityFixing the Problems That Have Been FoundFollow-Up After the TestThe Best Ways to Test Cybersecurity PenetrationIn the EndFAQs 1. An Introduction to Penetration Testing for CybersecurityCybersecurity penetration testing, also known as "pen testing," is the process of identifying vulnerabilities in a system, network, or application by simulating a real-world attack. The goal of penetration testing is to identify security weaknesses and provide recommendations to improve the security posture of the system. 2. Why It's Important for Small Businesses in the Gold Coast and Logan Regions to Do Cyber Security Penetration TestingSmall businesses in the Gold Coast and Logan Regions may think that they are not targets for cyber attacks, but this is far from the truth. In fact, small businesses are often easier targets for cybercriminals because they may not have implemented strong security measures. A cybersecurity penetration test can identify vulnerabilities in the system before an attacker does and provides recommendations to improve the security posture. Penetration testing can also help small businesses comply with industry regulations and standards. For example, the Payment Card Industry Data Security Standard (PCI DSS) requires penetration testing for businesses that accept credit card payments. 3. Different Kinds of Penetration TestsThere are different kinds of penetration... > Using public Wi-Fi for business puts sensitive data at risk. Discover the two biggest cyber security threats and how to protect your team today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/the-two-big-threats-of-doing-business-on-public-wi-fi/ - Categories: business Public Wi-Fi can be a lifesaver when you must send an urgent email while out of the office. But did you know it can also put your business data at risk? These are the two big threats you and your team need to be aware of… Public Wi-Fi is everywhere these days – cafés, airports, hotels, trains. It’s super convenient, especially for business travellers or anyone working remotely. But what if I told you that hopping on that free Wi-Fi could expose your business data to cyber criminals? That’s the reality of using unsecured public networks. When you connect to public Wi-Fi, you’re opening the door to scammers who know exactly how to exploit these networks. The two biggest threats you need to know about are called Man-in-the-Middle (MITM) attacks and Evil Twin attacks. Yes, they sound like something out of a spy movie... but they’re very real and can have serious consequences for your business. Let’s start with Man-in-the-Middle (MITM) attacks. You’re sitting in a café, sending an email or logging in to your business bank account. You think your device is communicating directly with the Wi-Fi network, but in reality, a cyber criminal has inserted themself between you and the network. This “man in the middle” can see everything you’re doing – your passwords, your emails, even your credit card details. And the worst part? You probably won’t even notice it’s happening. Criminals use this stolen information in all sorts of ways. They might sell it to advertisers, use it to impersonate you in phishing scams (where they trick people into sharing sensitive information, like passwords or credit card details). Or even steal money from your accounts. For businesses, this could mean sensitive financial information or customer data ending up in the wrong hands.... > In business, as in life, there's the saying you don't know what you don't know. Regarding technology in your business, I'm sure you've already covered things like IT support. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/the-technology-knowledge-gap-in-your-business/ - Categories: business In business, as in life, there's the saying you don't know what you don't know. Regarding technology in your business, I'm sure you've already covered things like IT support. In business, as in life, there's the saying you don't know what you don't know. Regarding technology in your business, I'm sure you've already covered things like IT support. Most businesses now adopt an outsourced "managed service" for all things to do with IT & Technology. Depending on the size of your business, there may even be an internal team that works closely with a managed service provider. This is very common and one of our core services. However, depending on your service provider or the staff you employ to support and manage your IT systems, there is more than likely a knowledge gap. Even the hottest trend of the day, like cyber security, which is on the lips of almost all IT people, does not cover the technology knowledge gap. There is too much selection, and choice, and the rapid growth and innovation in technology are catching almost everyone. Take, for example, ChatGPT - this new technology has the like of Google (the internet's #1 search engine) worried. Technology has come about that may well displace a $1. 12 trillion company! The counter-argument, of course, is that when the microwave came around and promised to cook your roast chicken dinner, you'd never need a conventional oven. We all know that technology can pose a risk, but the question in your head should be, how can technology grow and transform my business? How can I stay ahead of the competition? What strategy should I have for implementing new technologies in... > Unlock the power of cloud computing for your Gold Coast business! Scalability, cost savings, security, accessibility, and innovation. Contact us today! - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/the-future-is-now-benefits-of-moving-your-it-infrastructure-to-the-cloud/ - Categories: business The Future is Now: Benefits of Moving Your IT Infrastructure to the Cloud In today's competitive business landscape on the Gold Coast, staying ahead of the technology curve is crucial. One of the latest advances in technology that can benefit your business is cloud computing. Recent studies have shown that 60% of small and medium-sized businesses (SMBs) have already migrated their IT infrastructure to the cloud, with many more exploring this option. In this article, we will delve into the numerous advantages of moving your IT infrastructure to the cloud and provide examples of successful transitions. Scalability for Business GrowthOne of the major benefits of cloud computing is scalability. With cloud computing, businesses can easily add or remove storage and processing power without incurring major capital costs. This flexibility is particularly valuable for businesses experiencing growth or seasonal demand fluctuations. For example, retailers can scale up during the holiday season to manage increased traffic and transactions, and then scale back down when demand subsides. Cost Savings for Your Bottom LineMoving to the cloud can result in significant cost savings for businesses of all sizes. Cloud computing eliminates the need for hardware purchases and reduces maintenance, cooling, and power usage costs, as you only pay for the resources you actually use. According to a report by IDC, cloud migration can reduce costs by up to 25% for organizations. Enhanced Security for Your DataData security is a top priority for businesses, and the cloud provides robust protection for sensitive data. Cloud service providers invest heavily in encryption, firewalls, and intrusion detection systems to safeguard your... > Protect your business from skyrocketing ransomware attacks. Learn the best cybersecurity strategies and data protection solutions with Klearnet. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/the-best-protection-against-ransomware/ - Categories: business Ransomware attacks – where hackers steal your data and demand a ransom to give it back – are skyrocketing. You need to have the very best protection in place to keep your data secure. And here’s what that protection is… What would you do if you arrived at work tomorrow and all your files were gone? Not just missing. But locked up. Encrypted. Held for ransom by criminals demanding a massive payout just to get them back. Maybe. That’s the reality of ransomware. And it’s getting worse. In the first quarter of 2025, ransomware attacks hit a new high. Up 84% compared to the same period last year. It’s no longer a case of “if” your business might be targeted... but “when”. In fact, two-thirds of businesses have been hit by ransomware in the last two years. It’s the kind of stat that makes you stop and think: Is your business ready? Now, the good news (yes, there is some) is that there is a very effective way to protect your business: Immutable backup storage. I’ll explain what that is in a second. First, a quick refresher on ransomware. It’s a type of cyber attack where criminals gain access to your systems, encrypt your files, and then demand a ransom payment to unlock them. It’s nasty stuff. And these attacks don’t just target your day-to-day files anymore. According to recent research, 96% of businesses that were hit by ransomware in the last two years saw their backups targeted too. That’s right. The attackers know about that safety net you thought would save you. And they’re gunning for it. This is where immutable backup storage comes in. “Immutable” means unchangeable. With immutable storage, once your backup data is written, it can’t... > Windows 10 reaches its end of life NEXT MONTH. If your business still isn’t prepared, you must start planning. Now. Here’s what you need to consider… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/still-using-windows-10-you-must-act-now/ - Categories: software Windows 10 reaches its end of life NEXT MONTH. If your business still isn’t prepared, you must start planning. Now. Here’s what you need to consider… What would happen to your business if one of your key tools suddenly stopped being safe to use? That’s the situation many businesses are heading for right now. With Windows 10. Because time is running out. Fast. Microsoft has confirmed that free support for Windows 10 ends on 14th October when it reaches end of life. That’s only a few weeks away. And with the time it takes to plan, budget and roll out a full upgrade across your business, it’s dangerously close. Here’s the thing: When support ends, it really ends. That means no more security updates. No more bug fixes. No help from Microsoft if something goes wrong. Yes, you’ll still be able to use your Windows 10 devices. But you’ll be doing so in the dark, with a big target painted on your back for cyber criminals. What’s even more worrying is that many business owners haven’t realised this is coming. A recent survey found that 18% had no idea support was ending. Another 14% had considered it but hadn’t started planning. That’s a lot of businesses at serious risk of disruption, data breaches, or worse. And yes, Microsoft will offer Extended Security Updates (ESUs). But they’re not free. It’s a temporary patch, not a solution. And the price goes up every year. The better option? Moving to Windows 11 now, while there’s still time to do it properly and without stress. Windows 11 isn’t just the next version of Windows. It’s built to be faster, more... > Ever get frustrated fixing mistakes after using dictation? A new Windows 11 feature is built to make that headache disappear. It will make dictation smoother, and far more precise, first time… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/smoother-smarter-dictation-in-windows-11/ - Categories: microsoft Ever get frustrated fixing mistakes after using dictation? A new Windows 11 feature is built to make that headache disappear. It will make dictation smoother, and far more precise, first time… When was the last time you found yourself typing something and thought, “There must be an easier way to do this”? If you or your team ever use voice dictation to capture notes, write emails, or even draft reports, Windows 11 has some good news. A new feature called Fluid Dictation is rolling out. It promises to make the whole process smoother, smarter, and importantly, less frustrating. So what is Fluid Dictation? At its core, it’s an upgrade to the existing voice dictation tool in Windows 11, powered by artificial intelligence (AI). The big improvements are that it can now tidy up your words automatically. Think fewer “ums” and “likes” sneaking into the text. And fewer missing commas or awkward full stops. The system will even polish up your grammar as you go, giving you a finished draft that looks a lot more professional right out of the gate. And while it’s a nice convenience, it could have real benefits for businesses like yours. Imagine staff being able to dictate meeting notes without spending ages editing them afterwards. Or field workers capturing job details on the go, hands-free, with the text coming out clean enough to send directly to a client. Less manual fixing means more time saved. And that’s valuable for every business. If you’re wondering about privacy, Microsoft has been clear. All of this happens on your device. Nothing is sent to the cloud, so your dictated content stays private. Plus, sensitive fields like password boxes have dictation... > Small businesses face 350% more cyber threats than large companies. Learn how to protect your Australian business from hackers and reduce risk today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/small-businesses-are-attacked-by-hackers-3x-more-than-larger-ones/ - Categories: security Employees at small businesses see 350% more cyber threats than those at large companies. Do the math, and it’s not looking good for the security of small businesses. Find out how to reduce your risk. Have you felt more secure from cyberattacks because you have a smaller business? Maybe you thought that you couldn’t possibly have anything that a hacker could want? Didn’t think they even knew about your small business. Well, a new report by cybersecurity firm Barracuda Networks debunks this myth. Their report analyzed millions of emails across thousands of organizations. It found that small companies have a lot to worry about when it comes to their IT security. Barracuda Networks found something alarming. Employees at small companies saw 350% more social engineering attacks than those at larger ones. It defines a small company as one with less than 100 employees. This puts small businesses at a higher risk of falling victim to a cyberattack. We’ll explore why below. Why Are Smaller Companies Targeted More? There are many reasons why hackers see small businesses as low-hanging fruit. And why they are becoming larger targets of hackers out to score a quick illicit buck. Small Companies Tend to Spend Lesson CybersecurityWhen you’re running a small business, it’s often a juggling act of where to prioritize your cash. You may know cybersecurity is important, but it may not be at the top of your list. So, at the end of the month, cash runs out, and it’s moved to the “next month” wish list of expenditures. Small business leaders often don’t spend as much as they should on their IT security. They may buy an antivirus program and think that’s enough to cover them. But... > Discover how to safeguard your online activity with our expert tips on managing browser extensions. Stay secure with Klearnet Solutions' guidance. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/securing-your-digital-life-navigating-the-risks-of-browser-extensions/ - Categories: security Dive into the world of browser extensions with Klearnet Solutions and uncover the balance between convenience and security. Learn vital strategies to protect your online presence and enhance your digital security in Logan and Gold Coast. In today's digital era, browser extensions are as ubiquitous as smartphone apps, with users often downloading many but actively using only a handful. With over 176,000 options available on platforms like Google Chrome, these extensions enhance user experience by offering additional functionalities and customization. However, their convenience comes at a cost, posing significant risks to online security and privacy. This article, brought to you by Klearnet Solutions, a leading Managed IT Services provider in Logan and Gold Coast, delves into the potential dangers of browser extensions and offers strategies to safeguard your online presence. The Attraction and Hazards of Browser ExtensionsBrowser extensions are celebrated for making our online lives easier and more efficient by adding extra features to web browsers. These range from ad blockers and password managers to productivity tools, offering a wide variety of choices. Yet, the very simplicity of installing these extensions opens the door to security vulnerabilities, emphasizing the need for a careful balance between their benefits and inherent risks. Principal Dangers Presented by Browser ExtensionsPrivacy BreachesMany extensions require extensive permissions to operate, which, if misused, could jeopardize user privacy by accessing browsing histories or keystroke monitoring. Some may exceed their necessary functions, collecting sensitive information without authorization, often because users grant permissions without understanding the implications fully. Malicious SoftwareThough many extensions are created with good intentions, others are designed with harmful objectives, including financial exploitation or other nefarious activities. These malicious extensions might introduce unwanted advertisements, track user activity, or distribute malware, making it difficult... > Searching for files in Windows isn’t always a smooth experience. Sometimes it’s slow and often it’ll show you web results rather than the file you need. But Microsoft is making things much simpler… for some people. Here’s how you can benefit from this. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/searching-in-windows-11-is-about-to-get-easier-for-some/ - Categories: microsoft Searching for files in Windows isn’t always a smooth experience. Sometimes it’s slow and often it’ll show you web results rather than the file you need. But Microsoft is making things much simpler… for some people. Here’s how you can benefit from this. How many times have you tried searching for a file, only to forget what you called it? You know it’s there. You remember writing it, maybe even roughly when. But Windows search just stares blankly back at you. Or worse, throws up ten random web results and a document from 2019 that has nothing to do with anything. Sound familiar? So annoying. It’s a common pain point, especially for teams juggling multiple files, folders, and projects. Well, get your hands ready to applaud: Microsoft is finally doing something about it. A new update for Windows 11 promises to make search feel a lot more like a conversation. Instead of needing to remember exact file names, you’ll be able to type something like “find the notes I made for the July project meeting”. Or “show me pictures of the team at the summer BBQ”. And your PC will understand what you mean. It’s called natural language search, and it’s a big step forward. But only if you’re using what Microsoft calls a Copilot+ PC. These Copilot+ PCs are Microsoft’s new breed of AI-powered computers. They come with a special chip called an NPU (Neural Processing Unit). This is designed to handle AI tasks locally, right there on your computer, without needing the internet. It’s not just faster, it’s also more private. It powers new features like this smarter search and taps into Microsoft’s Copilot assistant. Copilot’s built into Windows 11 and Microsoft 365. It can help with everything from drafting emails... > Discover how to safely use QR codes in South East Queensland, from Brisbane to the Gold Coast, with tips on avoiding scams and enhancing digital security. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/scanning-safely-navigating-the-risks-of-qr-codes/ - Categories: insights Discover how to safely use QR codes in South East Queensland, from Brisbane to the Gold Coast, with tips on avoiding scams and enhancing digital security. In the rapidly evolving digital landscape of Southeast Queensland, stretching from the vibrant streets of Brisbane to the serene beaches of the Gold Coast, QR codes have emerged as a symbol of convenience and innovation. These compact, square-shaped markers are now a common sight on everything from café menus to promotional materials, offering a quick and easy gateway to a world of online content, including websites, special offers, and multimedia presentations. Their simplicity and efficiency have cemented QR codes as a vital tool in our daily digital interactions. However, the widespread adoption of QR codes has also opened the door to new cybersecurity threats. Cybercriminals are exploiting this technology, crafting fake QR codes to perpetrate scams ranging from data theft to malware distribution. This worrying trend highlights the dark side of QR codes, underscoring the importance of staying vigilant to avoid falling prey to these digital predators. Image source: AdobeStockQR codes, initially designed for automotive parts tracking, have experienced a resurgence, becoming a key element in modern marketing strategies across industries such as retail and hospitality. Yet, their popularity has made them a target for cybercriminals, who have developed sophisticated methods to exploit our trust in these digital shortcuts. The Mechanics of QR Code ScamsScammers craft counterfeit QR codes and strategically place them over legitimate ones on various advertisements, leading unsuspecting users to phishing websites or prompting the download of malicious software. These tactics expose users to potential identity theft, financial loss, and privacy breaches. Recognizing the ThreatsMalicious Code Alterations:... > PowerPoint presentations still hold a firm place in many business meetings. But, let’s be honest, they’re a real pain to create. If you regularly use PowerPoint, Microsoft’s got a solution you’ll love… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/say-goodbye-to-hours-wasted-on-powerpoint-slides/ - Categories: microsoft PowerPoint presentations still hold a firm place in many business meetings. But, let’s be honest, they’re a real pain to create. If you regularly use PowerPoint, Microsoft’s got a solution you’ll love… Have you ever found yourself staring at a blank PowerPoint slide? Trying to figure out how to turn a pile of notes into something that looks half decent? Maybe you've got a well-written Word document but no idea how to turn it into a presentation that’s clear, professional, and visually engaging? It can take hours to get it right. Especially if you're juggling other work at the same time. Well, here's some very good news: Microsoft has just made that problem a lot easier to solve. A new update to Microsoft Copilot means it can now create individual PowerPoint slides directly from a Word file. Yes, what used to take you ages can now be done in seconds. I can’t be the only one who’s thrilled about this. Copilot is Microsoft’s AI assistant, built into tools like Word, Excel, and PowerPoint. Think of it as a smart helper that understands what you're trying to do and takes care of the heavy lifting. With this new feature, you can ask Copilot to create a slide based on a section of your Word doc. Or even the whole thing. And it will generate a ready to edit slide with your content already there. No more copy-pasting text. No more fiddling with layouts or wondering if your fonts match. Amazing. It won't yet handle things like custom colours or background images. But it will give you a solid, professional looking starting point to work from. That means your team can focus on fine... > Learn how to plan a successful cloud migration for your business in the Gold Coast and Logan regions with this comprehensive guide. Boost agility, cut costs, and enhance security. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/roadmap-to-cloud-migration-a-comprehensive-guide-to-planning-your-it-infrastructure-move/ - Categories: business Learn how to plan a successful cloud migration for your business in the Gold Coast and Logan regions with this comprehensive guide. Boost agility, cut costs, and enhance security. In today's digital era, businesses are realising the importance of migrating their IT infrastructure to the cloud. Cloud migration has numerous benefits such as scalability, cost savings and increased security. However, transferring your IT infrastructure to the cloud can be a daunting task. This comprehensive guide will help you plan a successful cloud migration for your business, with insights and best practices from industry leader, Microsoft. Conduct a Thorough AssessmentThe first step in planning a successful cloud migration is to assess your current IT infrastructure, including hardware, software, apps and data storage solutions. Understanding your present environment will help identify potential challenges and areas for improvement during the relocation process. Microsoft Best PracticeMicrosoft recommends using the Azure Migrate tool to examine your on-premises workloads and assess their readiness for migration to the Azure cloud platform. This tool provides insights into the required resources, expenses and any potential compatibility difficulties. Define Your Goals and ObjectivesBefore beginning your cloud migration, it's important to define your goals and objectives. These could include boosting business agility, reducing IT expenses or enhancing security measures. Defining your objectives will help you make informed decisions throughout the migration process and choose the most appropriate cloud solutions to meet your unique requirements. Choose the Best Cloud Service Provider for Your NeedsChoosing the right cloud service provider is critical for a successful cloud migration. Factors to consider include the provider's track record, security measures, service offerings and cost. Microsoft Azure, Amazon Web Services (AWS) and Google Cloud Platform (GCP)... > Discover how Microsoft Universal Print can transform your business operations in Gold Coast and Logan by streamlining print management, enhancing security, and offering insightful analytics. Consult Klearnet Solutions for tailored tech guidance. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/revolutionising-print-management-with-microsoft-universal-print/ - Categories: business Discover how Microsoft Universal Print can transform your business operations in Gold Coast and Logan by streamlining print management, enhancing security, and offering insightful analytics. Consult Klearnet Solutions for tailored tech guidance. In today's digitally-driven offices across Gold Coast and Logan, the need for printing is far from obsolete. But managing your print setup can be a laborious task. One faulty printer can bring your operations to a halt. Software vulnerabilities from outdated drivers can even jeopardise your entire network. Enter Microsoft Universal Print, a solution engineered to modernise your printing landscape. Keen to understand how this could revolutionise your document printing tasks? Below, we examine the game-changing features and benefits of Microsoft Universal Print, tailored for businesses in the Gold Coast and Logan areas. How Can Microsoft Universal Print Transform Your Operations? Microsoft Universal Print operates through the cloud-based powerhouse of Microsoft 365 and Azure. It abolishes the need for an on-premise print server, streamlining your print management into one centralised hub in the cloud. Straightforward Print ManagementSay goodbye to complex server setups, driver installations, and print queue challenges. Microsoft Universal Print simplifies these aspects, offering considerable time and cost benefits for businesses in Gold Coast and Logan. Perfect Harmony with Microsoft 365One of Universal Print's strongest suits is its seamless collaboration with Microsoft 365. Azure Active Directory ensures a secure and authenticated printing experience, allowing users to print from a range of devices, be it a Windows PC, Mac, or smartphone. Adaptability and ExpandabilityUniversal Print is flexible enough to support both modern and legacy printers, empowering local businesses to optimise their existing printer investments. It’s a cinch to connect to and manage printers, giving your business the agility to scale... > Modern cyber threats are smarter and harder to spot. Protect your business with proactive cybersecurity solutions from Klearnet Solutions today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/prepare-your-business-for-more-refined-cyber-threats/ - Categories: Uncategorized Cyberthreats don’t look the way they used to. They’re quieter now. Smarter. Harder to spot until it’s too late. If you think today’s attackers are still using old school tactics, you might be missing the real danger already moving in the background… Cyber criminals aren’t simply causing chaos anymore. They’re getting smarter, more organised, and much better at finding weak spots in businesses of every size. And while that sounds worrying, understanding what’s happening is the first step to protecting your business. One big change we’re seeing is a shift from traditional ransomware to something far more damaging: Data theft and extortion. Instead of locking your systems and asking for money, attackers are now breaking in, quietly stealing sensitive files, and threatening to publish them unless you pay up. This can include anything from financial records to customer details. And because privacy laws are stricter than ever, the pressure on victims is huge. Another trend is criminals taking advantage of unpatched devices. That’s equipment that hasn’t been updated. This could be a file sharing tool, a system that connects your office to the internet, or something else. When these devices are out of date, they have gaps that attackers can slip through. In some cases, a single unpatched device has allowed criminals to break into dozens of businesses at once. We’re also seeing more attacks on virtual servers (the systems many businesses use to run their IT behind the scenes). If attackers get into these, they can cause serious disruption very quickly. And to make matters worse, modern cyber criminals are getting better at hiding. They often use everyday tools already built into Windows or other systems to blend in, making it harder for security software to spot them. It can sound... > Have you noticed a time saving feature is missing from PowerPoint? It’s not a mistake. But it might be a productivity killer. Luckily, there are a couple of workarounds. Your people need to know about these… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/powerpoint-drops-its-reuse-slides-feature/ - Categories: microsoft Have you noticed a time saving feature is missing from PowerPoint? It’s not a mistake. But it might be a productivity killer. Luckily, there are a couple of workarounds. Your people need to know about these… Have you noticed that some changes don’t feel like improvements? Microsoft has announced that it’s retiring PowerPoint’s much loved Reuse Slides feature. For anyone who builds presentations regularly, that’s a real blow. If you’ve never used it, Reuse Slides was one of those quiet, behind-the-scenes features that made life a lot easier. It let you open a small panel within PowerPoint, browse through another presentation, and pick out the exact slides you wanted to reuse. You could even choose whether to keep the original formatting. It was perfect for keeping your company’s logo, colours, and layout looking consistent. And it was a huge time saver. Instead of rebuilding every deck from scratch, teams could pull in existing slides from previous proposals, reports, or training materials. It kept things looking professional and saved hours of fiddling with design templates. But earlier this year, that convenience disappeared. Microsoft says it removed Reuse Slides because there are duplicate ways to do the same thing. It no longer makes sense to maintain overlapping features. While that might be technically true, it’s not much comfort for people who liked the simplicity of clicking one button and getting straight to work. You can still reuse slides. It just takes an extra step or two. One simple method is to open both PowerPoint files at once and drag and drop slides between them. This usually keeps most of your formatting, animations, and media in place. Another option is to go to View > New Window, which opens... > Big changes are coming to Windows 11 to make logging in safer and easier. Which is why now’s the time to get ready for a password-free future… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/passkeys-will-be-better-integrated-in-windows/ - Categories: cyber-security Big changes are coming to Windows 11 to make logging in safer and easier. Which is why now’s the time to get ready for a password-free future… When was the last time you thought about how you log in to your accounts? Or how secure those logins really are? For years, we’ve relied on passwords. But let’s be honest, passwords are a pain. They’re easy to forget, often reused, and a prime target for cyber criminals. That’s where passkeys come in. And, at last, Windows is making it much easier to use them. So... what is a passkey? Think of it as a modern replacement for your password. Instead of typing in a string of characters that could be stolen or guessed, a passkey lets you sign in using something far safer. Your face, fingerprint, or a secure PIN tied to your device. Behind the scenes, passkeys work using advanced cryptography. There’s no password for hackers to steal, because the passkey is made up of two parts: One stays on your device, and one stays with the service you’re logging into. They work together like a lock and key. But the key never leaves your pocket, so to speak. And because you can’t accidentally hand it over, it’s much harder for phishing scams to trick you. Until now, using passkeys in Windows has felt clunky. You often had to rely on third-party apps or websites, and it wasn’t always clear how to set things up or manage them. But Microsoft is changing that. It’s started rolling out new features in Windows 11 that make passkeys far easier to use and manage. One big improvement is a new... > Overconfident employees can leave your business vulnerable to cyber attacks. Discover how to turn misplaced confidence into strong cybersecurity today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/overconfident-employees-your-hidden-cyber-security-threat/ - Categories: cyber-security Your team are smart, right? They’d never fall for a scam email or click a suspicious link. At least, that’s what they think. Here’s why overconfidence could spell disaster for your business’s security You trust your team, right? They’re smart, capable, and they know better than to click on suspicious links or open unexpected attachments. They already know that phishing emails look trustworthy on purpose. To trick them into giving away sensitive data or downloading malicious software. So, they’re not the type to fall for it. At least, that’s what they think... Here’s the problem: Just because someone’s confident they could spot a phishing attack, it doesn’t mean they can. It’s a false sense of security – and it’s exactly what cyber criminals count on. New research has found that a huge 86% of employees believe they can confidently identify phishing emails... yet over half of them have fallen for some form of scam in the past. Think about that for a second. These are people who knew about phishing, felt sure they wouldn’t be tricked, and yet still got caught out. That’s because cyber criminals aren’t just sending out the obvious “foreign prince” emails anymore. They’re using sophisticated tactics like:• Emails that look like they’re from your bank or suppliers. • Fake invoices that appear totally legitimate. • Messages that seem to come from your own colleagues. Because phishing scams have evolved, they’re much harder to spot. And when someone thinks they’re too smart to fall for one, that’s when they’re most at risk. Overconfidence in cyber security is a classic case of the Dunning-Kruger effect – a psychological phenomenon where people tend to think they know more than they do. What’s... > Learn how to overcome cloud migration challenges with a focus on cybersecurity. Discover practical tips to secure your business data during transition. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/overcoming-cloud-migration-challenges-with-a-focus-on-cybersecurity/ - Categories: security Learn how to overcome cloud migration challenges with a focus on cybersecurity. Get practical tips and strategies to ensure data security during the transfer process. More and more businesses in the Gold Coast and Logan regions are realizing the benefits of cloud computing and are eager to shift their IT infrastructure to the cloud. However, cybersecurity remains a top concern for most firms, making cloud migration a challenging process. In this article, we will look at the challenges businesses face when moving their IT infrastructure to the cloud and offer practical tips and strategies for overcoming them, with a focus on maintaining data security throughout the transfer process. Data Security ChallengesOne of the major challenges businesses face when migrating to the cloud is ensuring the security of sensitive data. Given the increasing sophistication of cyber threats, businesses must protect their data against unauthorized access, breaches, and loss. Common data security issues during cloud migration include:Compliance with industry-specific privacy laws and regulationsEnsuring adequate encryption of sensitive data both in transit and at restAddressing programs and services in the cloud that may have bugsImplementing reliable access control and authentication protocolsTo ensure data security, businesses should choose a cloud service provider with a proven track record of security and compliance. Look for providers that have integrated firewalls, intrusion detection systems, and encryption. Also, check if the service provider complies with relevant privacy laws and regulations. Always encrypt data to protect sensitive information both during transmission and storage. Use strong encryption methods and key management processes to prevent unauthorized access to your data. Consider using the cloud-based encryption services offered by your cloud service provider for improved security. Implement... > Your inbox is about to get a powerful new ally. Find out how Outlook’s latest feature could help you cut through the noise of junk and spot the emails that really matter (and save time too)… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/outlook-will-flag-your-most-important-emails/ - Categories: microsoft Your inbox is about to get a powerful new ally. Find out how Outlook’s latest feature could help you cut through the noise of junk and spot the emails that really matter (and save time too)… How much time do you waste sorting through emails every day, trying to figure out what really needs your attention? If you’re like most business owners, the answer is probably “too much”. Between customer queries, supplier updates, internal messages, and the occasional bit of junk, your inbox can feel overwhelming. And if you or your team miss something important because it got buried, that can cause delays, confusion, or worse. Well guess what? Microsoft is adding a clever new tool to help with this. Outlook for iOS and Android will soon use Copilot, Microsoft’s AI assistant, to flag your most important emails. It’s called Priority view, and will sort your inbox into two simple categories: High Priority and Needs Replies. That means when you open Outlook on your phone, the emails that matter most will stand out straight away. We all know how easy it is for important messages to slip through the cracks, especially when you’re busy or juggling multiple roles. With Priority view, you’ll spend less time digging through your inbox. And that leaves you more time for other, more important things. For employees, it can take away some of the stress of keeping up with emails. No more worrying that they’ve missed something vital buried under a pile of newsletters or group updates. It’s worth noting that this feature will be rolling out gradually. It could take until late 2025 before everyone sees it. Also, it’s only available to businesses using Microsoft 365 with a Copilot license,... > When did you last review your business’s backup tools? Outdated backup systems can fail to protect you from modern threats, like ransomware attacks. If you want a reliable backup system, here’s what you need to know… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/outdated-backup-systems-could-leave-your-business-vulnerable/ - Categories: insights When did you last review your business’s backup tools? Outdated backup systems can fail to protect you from modern threats, like ransomware attacks. If you want a reliable backup system, here’s what you need to know… Imagine this: Your business grinds to a halt because your critical files are locked away by scammers. And they’re demanding a ransom for their release. This is called a ransomware attack, and it’s a growing threat to businesses all around the world. Ransomware is a type of cyber attack where criminals break into your systems and encrypt your data, making it unusable. They’ll then demand payment (often in cryptocurrency) for the key to unlock it. Even if you pay the ransom, there’s no guarantee you’ll get your data back. This is why a strong backup system is one of the best safety nets you can have. Backups are copies of your important files and systems, stored separately from your main network. If something goes wrong (like a ransomware attack or even accidental deletion) you can use your backup tools to restore your data and keep your business running. Backups are essential for businesses of all sizes. But here’s the catch: Not all backup systems are created equal. Recent research shows that many businesses are using outdated backup technology, leaving them exposed to risks even if they think they’re protected. Older backup systems weren’t designed to handle today’s sophisticated ransomware attacks. And they leave businesses vulnerable in three main ways: 1. Backup data is a target Ransomware attackers are getting smarter. They know that backups are your last line of defence, so they target them directly. If your backup system isn’t designed to protect against these attacks, your safety net could... > Onboarding new staff in Logan or Gold Coast? Discover essential IT and cybersecurity tips to secure devices, access, and sensitive company data. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/onboarding-new-staff-it-and-cyber-security-considerations/ - Categories: security Onboarding new staff in Logan and Gold Coast? Ensure a smooth and secure process with these IT and cyber security considerations. From configuring workstations to implementing strong access controls and policies, this guide will help you protect your company's sensitive information. Onboarding new staff is an exciting time for any business located in Logan or Gold Coast in Queensland. It represents growth, expansion, and new opportunities for your company. However, it's important to take the necessary steps to ensure that the onboarding process is done smoothly and securely, especially with so much sensitive information being stored on computers and in the cloud. As such, it's crucial to take an IT and cyber security perspective when bringing new employees into your company. Here are some key considerations that businesses in Logan and Gold Coast should keep in mind:IT InfrastructureBefore a new employee starts, it's important to have their workstation set up and ready to go. This includes making sure that their computer is configured with the necessary software and security updates. Additionally, you should have a backup of all important data and files, so that you can restore them in case of a security breach. Access ControlsIt's important to have a clear understanding of what data and systems a new employee needs access to in order to do their job. Only provide them with the access they need, and set up proper controls to ensure that they cannot access sensitive information without permission. This includes implementing strong passwords, two-factor authentication, and regularly monitoring access logs. Cybersecurity AwarenessEnsure that new employees are aware of the potential cybersecurity risks they may face, and the importance of following best practices to keep the company's information secure. This may include regular training and reminders on safe... > Microsoft’s latest update is changing the way AI assistants work with your business. And it’s putting you firmly in the driver’s seat. Here’s what that means for you… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/new-you-decide-what-copilot-remembers/ - Categories: ai Microsoft’s latest update is changing the way AI assistants work with your business. And it’s putting you firmly in the driver’s seat. Here’s what that means for you… How much do you want AI to remember about you? That’s the question Microsoft’s beginning to answer with a big new update to Copilot. Up until now, Copilot has been useful for quick tasks. Summarising text, drafting emails, or answering questions. But it doesn’t really hold onto much about you. Every time you start fresh, it’s almost like meeting it for the first time. That limits how “personal” it can ever feel. But now that’s changing. Microsoft is adding memory management to Copilot. That means you’ll have more control over what it remembers. You can explicitly tell it to “remember this”, and in upcoming updates you’ll get a full memory management page where you can see exactly what’s stored. Then you can either edit or delete details whenever you like. In other words, Copilot can build up useful context about you and your business, but you stay firmly in control of what it keeps and what it forgets. Why does this matter? Think about the time saved if Copilot could remember the way your team writes reports, the names of your key clients, or the formats you prefer for proposals. Instead of re-explaining the same information repeatedly, you could just get on with the work. And if something changes, say a client’s details or your preferred style, you can update or clear that memory instantly. There’s another important piece to this update too: Connectors. Copilot can already link to OneDrive. Soon it will be able to connect to Google Drive... > Ever get lost in your computer’s Settings, just trying to tweak one little thing? There’s a smarter way coming that makes finding and changing settings faster, simpler, and far less frustrating. Find out how it helps to save time, keep things private, and get your team get back to work quickly… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/new-windows-11-ai-agent-helps-with-settings/ - Categories: Uncategorized Ever get lost in your computer’s Settings, just trying to tweak one little thing? There’s a smarter way coming that makes finding and changing settings faster, simpler, and far less frustrating. Find out how it helps to save time, keep things private, and get your team get back to work quickly… Have you ever gone hunting through your computer’s Settings app, clicking through menu after menu, just to make one small change? It’s frustrating, isn’t it? You know the option is in there somewhere... but where? Microsoft is working on making that experience a lot easier in Windows 11 by adding something new: An AI Agent built directly into the Settings app. This isn’t a chatbot like Copilot that you open separately. Instead, it’s woven right into the search box inside Settings. You don’t need to know the exact name of the setting anymore. You can just type what you want in plain, natural language. Something like “make the screen brighter” or “turn on voice control”. And the AI will find the right setting or even apply the change for you. What’s clever about this is that it all happens locally on your device. Which means the AI isn’t sending your requests off to the cloud or sharing your information anywhere. It’s powered by a small, fast language model built into the system. The results come back almost instantly. Microsoft has tuned it to focus on the settings people use most, so you’re not scrolling through a long list of irrelevant suggestions. This might sound like a small tweak. But think about how often your team wastes time figuring out how to enable a feature or fix a basic issue. Instead of waiting for IT support or Googling instructions, they can now ask the AI Agent in plain English and get... > Microsoft warns that trusted cloud storage services are being hijacked to steal data. Learn how to safeguard your business from new phishing scams. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/new-phishing-scam-smarter-than-ever-how-to-safeguard-your-business/ - Categories: security Microsoft is warning business owners that trusted cloud storage services are being hijacked to trick you into handing over your data. Here we tell you what you need to know. Microsoft has issued a warning to business owners about a sophisticated phishing scam targeting users through trusted cloud services like SharePoint and OneDrive. These scams exploit security loopholes to deceive users into revealing sensitive login information. While SharePoint and OneDrive are generally secure, scammers have discovered ways to bypass privacy settings and gain unauthorized access. Here’s how they do it:How the Scam WorksCybercriminals steal login credentials through phishing attacks or purchase them on the dark web. Once inside your cloud storage, they upload seemingly legitimate files—such as a fake Microsoft 365 login page—and configure them to “view-only” or restrict access to specific users, like you and your team. Opening these files or clicking on links within scam emails can have devastating consequences. Scammers may:Gain unauthorized access to your systems. Install malware to steal data or disrupt your operations. Recovering from such attacks is often costly, time-consuming, and damaging to your business's reputation. How to Protect Your BusinessRaise Awareness: Ensure your team is informed about this new phishing threat. Employees should exercise caution with unexpected emails, even if they appear to come from trusted services. Verify Suspicious Emails: Before opening shared files, double-check the sender’s identity. If something seems off, contact the sender directly to confirm authenticity. Enable Multi-Factor Authentication (MFA): MFA provides an additional layer of security by requiring a second form of verification—like a one-time code sent to your phone—along with a password. Update Security Software: Keep your security tools updated to guard against the latest threats. Need Help?... > New employees are a prime target for cyber criminals. Why? Because they don’t yet know the ropes. And the chances of them becoming a victim are high. Here’s what smart businesses are doing about this problem… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/new-member-of-staff-new-security-risk/ - Categories: cyber-security New employees are a prime target for cybercriminals. They don’t know the ropes yet, and the chances of them becoming a victim are high. Here’s what smart businesses are doing about this problem… When you hire someone new, do you think about how secure your business really is? Most business owners focus on making sure their new starter has what they need. You know, a laptop, email account, access to the right systems... maybe a quick intro to the team. But those first few months of a new employee’s journey are one of the most dangerous times for your business’s cyber security. And it often flies completely under the radar. New research has revealed a worrying truth. Nearly three-quarters of new hires (71% to be precise) fall for phishing or social engineering attacks within their first 90 days on the job. That means cyber criminals are actively targeting your newest team members. And too often, they succeed. Why is this happening? Well, think about how it feels to start a new job. You’re trying to make a good impression. You don’t know all the processes yet. You’re keen to follow instructions and do the right thing. Cyber criminals know this. They take advantage of that uncertainty with cleverly written emails or messages that look like they come from the boss, HR, or even tech support. These scams might ask your new hire to update their details on a fake HR portal. Or they might send a bogus invoice that looks urgent. Sometimes it’s as simple as an email pretending to be from a senior manager, asking for sensitive information or for a quick favour. Because that new employee hasn’t yet learned who’s who... > You know that sick feeling you get when your computer crashes? Hours of work swirl down the drain. All because you forgot to hit “Save”. Well, Microsoft’s got an update that means that will never happen again… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/never-lose-a-word-document-again/ - Categories: microsoft You know that sick feeling you get when your computer crashes? Hours of work swirl down the drain. All because you forgot to hit “Save”. Well, Microsoft’s got an update that means that will never happen again… Be honest, how many times have you lost a Word document because you forgot to hit “Save”? We’ve all been there. The power cuts out, your laptop crashes, or you just close the window too fast... and hours of work vanish in an instant. Well, Microsoft’s decided that enough is enough. From now on, new Word documents will automatically save straight to your OneDrive cloud storage. Autosave will be turned on by default. That means your work is backed up instantly. And you can pick up where you left off from any device. Accidentally close the file? No problem, it’s sitting safely in the cloud. For anyone who’s ever lost an important report, proposal, or invoice, that sounds like a dream come true. Right? But not everyone’s cheering just yet. Some people aren’t comfortable with every new document automatically being uploaded to the cloud. They’d rather decide for themselves where a file should live. Especially if it contains sensitive information. There’s also the question of privacy. While Microsoft says your files are secure and only accessible to you, some people simply prefer keeping their work stored locally, where they feel more in control. In fairness, Microsoft isn’t locking you in. You can turn this feature off and go back to saving files manually if you prefer. But for many, this change could slip by unnoticed. Word will just quietly back everything up for you without asking. It’s a big shift, and it says a lot about where Microsoft’s heading. The... > Maximize IT resources and cut costs in Gold Coast and Logan regions. Discover the strategic benefits of partnering with local IT service providers. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/navigating-budget-constraints-and-high-inflation-why-gold-coast-and-logan-it-teams-are-collaborating-with-it-service-providers/ - Categories: business Maximize IT resources and cut costs in Gold Coast and Logan regions. Discover the strategic benefits of partnering with local IT service providers. Why Gold Coast and Logan IT teams are collaborating with IT service providers to address tight budgets and high inflation. If you speak to any IT manager in the Gold Coast or Logan region, they will likely express the challenges they face in this era of limited budgets and escalating prices. IT teams are working tirelessly to meet the demands of maintaining existing IT infrastructure, implementing essential digital security measures, and supporting an increasingly complex hybrid work model. Forward-thinking IT managers are now considering forming partnerships with local IT service companies (MSPs). Outsourcing certain IT tasks has become a strategic necessity for businesses aiming to reduce costs while upholding service quality. Let's delve into the benefits we have observed since we began working with in-house IT teams:Extensive Knowledge BaseMany in-house IT professionals possess expertise in the specific IT systems used by their respective companies. Their skills have been honed through past experiences, enabling them to proficiently handle current systems. However, having a known IT service provider as a backup is invaluable when faced with persistent issues or unfamiliar systems. As IT service providers like us work with diverse clients, we acquire a broad range of skills in various IT tools and technologies. This breadth of expertise can be highly advantageous for your own IT team. Extended Support HoursProviding technical assistance sometimes extends beyond regular work hours. System migrations, upgrades, and unforeseen IT problems often require weekend or late-night work. This can make IT teams feel like they are constantly on... > Ever stare at a chart or image in a document, knowing it matters but not quite understanding it? There’s something new in Windows 11 that’s about to remove that problem. Find out more here. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/more-good-news-for-accessibility-in-windows-11/ - Categories: microsoft Ever stare at a chart or image in a document, knowing it matters but not quite understanding it? There’s something new in Windows 11 that’s about to remove that problem. Find out more here. Have you ever opened a document or presentation and realised half the information is locked away in an image or graphic you can’t quite make sense of? Maybe it’s a complicated chart, or a photo with crucial details, but no one thought to add a description. Microsoft is working on something that could remove moments like that. Especially for people with accessibility needs. It’s testing a new feature in Windows 11 called Describe Image, and it’s powered by local AI built right into your PC. On Copilot+ PCs (the new generation of Windows devices that use AI directly on the computer), you’ll find Describe Image in the Click to Do menu. When you select it, your PC will instantly generate a detailed description of whatever image, chart, or graph you’re looking at. The first time you try it; your computer sets up the AI models it needs. After that, the whole process runs locally, meaning no images or data are sent anywhere else. The descriptions stay private and secure on your own machine. Right now, this is being rolled out to Windows Insiders on the Dev Channel who have Snapdragon-powered Copilot+ PCs. But Microsoft has said AMD and Intel Copilot+ PCs will also get it soon. On first thoughts this might not seem like a big deal. But imagine a team member with a visual impairment being able to understand a complex graph in seconds, without waiting for someone else to explain. Or picture a busy employee quickly skimming through... > Fed up seeing useless “Recommendations” in the Windows 11 Start menu? Good news – Microsoft’s making them more helpful. Here’s how the improvements could help your team save time… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/microsofts-fixing-this-annoying-windows-11-fault/ - Categories: business Fed up seeing useless “Recommendations” in the Windows 11 Start menu? Good news – Microsoft’s making them more helpful. Here’s how the improvements could help your team save time… Windows 11 has brought some great features to the table for businesses. And Microsoft’s working to make it even better. One thing I know many of us struggle with is the Recommendations feature in the Start menu. If you’ve ever clicked on it expecting to see something helpful, only to find suggestions that don’t make sense, you’re not alone. The good news is a fix is on the way. First, let’s break down what the Recommendations feature is meant to do. Essentially, it’s supposed to show you apps, files, or websites that Windows thinks you’ll want to open next, based on what you’ve used before. For example, any apps or websites you use regularly are supposed to pop up in your Recommendations for easy access. Sounds useful, right? If it worked well, it could become a favourite time-saving feature for busy teams. But with suggestions often feeling random and unhelpful, many of us have been ignoring this part of the Start menu altogether. So, what’s changing? Microsoft’s started rolling out updates (currently in testing) to make Recommendations a lot smarter. They’ve fine-tuned the way Windows understands what’s relevant to you. And early feedback suggests the updated feature is much better at showing things you actually need – like that file you were working on yesterday, or the app you use most during work hours. If you’ve been frustrated by the Start menu in the past, keep an eye out for these improvements. They’re a step in the right direction. Are... > Trying to find your way through the Settings menu in Microsoft Edge might leave you overwhelmed but a new update is about to make it easier. Here we tell you how. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/microsofts-browser-takes-back-the-edge-with-streamlined-settings/ - Categories: business Trying to find your way through the Settings menu in Microsoft Edge might leave you overwhelmed but a new update is about to make it easier. Here we tell you how. If you’ve ever tried to tweak a setting in Microsoft Edge and found yourself lost in all the options, this one’s for you. Microsoft is cleaning up the Settings page, so you’ll no longer need to dig around in endless menus to find the setting you need. What’s changing? You’ll see a new quick access panel under the main Settings menu, giving you shortcuts to the features you’re likely to use the most. Settings will also be split into smaller submenus, like “System and Performance” and “Appearance”, making it easier to find exactly what you want. Better yet? The submenus will have their own quick access shortcuts too. The improvements will give Google Chrome (which has been praised for its well-organised settings) a run for its money. So if your team doesn’t already use Edge as their default browser, it’s a great time to give it another try. Microsoft is currently testing the update, and it should start rolling out soon. Once it does, you can expect much smoother navigation. If you need help making the most of the new features in your business, we can help. Get in touch. Canonical link: https://www. yourtechupdates. com/2024/10/22/microsofts-browser-takes-back-the-edge-with-streamlined-settings/ > Hacking groups are given different names by different security companies. And that means you don’t know who’s really behind an attack so can’t react as quickly as you’d like. That’s about to change, thanks to Microsoft… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/microsoft-plans-a-naming-system-for-hackers/ - Categories: cyber-security Hacking groups are given different names by different security companies. And that means you don’t know who’s really behind an attack so can’t react as quickly as you’d like. That’s about to change, thanks to Microsoft… Ever tried to follow a show where the main villain had four different names? Impossible, right? But that’s exactly what it’s like in the world of cyber security right now. One hacking group can be tracked under completely different names, depending on who’s writing about them. Whether it’s Microsoft, Google, CrowdStrike, or another security firm. It’s confusing. And worse, it can slow down how quickly us experts, and the businesses we protect, can respond to a cyber attack. That’s why Microsoft and security firm CrowdStrike are teaming up to fix this problem. They’ve announced plans for a new, unified naming system for hacking groups. Think of it like giving each cyber criminal gang one official label that everyone agrees on. It’s not just about tidying up the names. It’s about making it faster and easier to understand who’s attacking, how they operate, and how to stop them. Right now, let’s say there’s a hacking group targeting businesses like yours. Microsoft might call them Salt Typhoon. Another security company might call the same group GhostEmperor, or OPERATOR PANDA. Unless you know they’re all the same threat, it’s easy to miss the full picture. And that’s a big problem when every second counts in a cyber attack. The new naming system Microsoft’s working on will organise these groups by type and origin using weather-themed terms. For example, Chinese state-backed groups will get “Typhoon” in their name, Russian ones will get “Blizzard. ” Other attackers like ransomware gangs or commercial spyware developers will... > Notice how tiny tech quirks can disrupt an otherwise productive day? Some long-requested fixes are finally rolling out in Microsoft Teams. The kind of changes that remove those everyday irritations you’ve probably stopped complaining about because “that’s just how it is”. But not for much longer… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/microsoft-finally-fixes-these-teams-issues/ - Categories: microsoft Notice how tiny tech quirks can disrupt an otherwise productive day? Some long-requested fixes are finally rolling out in Microsoft Teams. The kind of changes that remove those everyday irritations you’ve probably stopped complaining about because “that’s just how it is”. But not for much longer… If there’s one thing guaranteed to test your patience during a busy workday, it’s a messaging app that doesn’t behave the way you expect it to. For a tool that millions of us rely on every day, Microsoft Teams does an impressive job of keeping businesses connected and conversations flowing. But for many fans, a couple of small-but-maddening quirks have been causing frustration for a little too long. Microsoft has finally heard our cries of despair. It’s continuing to refine and improve Teams based on real user feedback, and some long-awaited fixes are finally on the way. One of the biggest updates is a simple but powerful change. You’ll soon be able to choose what the Enter key does. We’ve all sent a half-formed message by hitting Enter to start a new paragraph. It’s a reflex. But now instead of automatically sending your message, you’ll have the option to use Enter for a new line. Another welcome improvement is arriving too. Forwarding multiple messages at once. Teams traditionally only lets you forward one message at a time, which makes sharing context clunky and time-consuming. But now you’ll be able to select up to five messages from a chat or channel and forward them together in one go. Both features are rolling out now. For businesses that rely on Teams every day, these may sound like small fixes, but they remove friction from hundreds of tiny moments. And when messaging is a core part of how your team communicates, those small... > Those fake “your computer is infected” pop-ups are getting smarter. And scarier. But there’s some big news from Microsoft that could make them a thing of the past. This update to Edge is changing how your browser fights back against online scams… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/microsoft-edge-introduces-a-new-scam-protection-tool/ - Categories: microsoft Those fake “your computer is infected” pop-ups are getting smarter. And scarier. But there’s some big news from Microsoft that could make them a thing of the past. This update to Edge is changing how your browser fights back against online scams… When was the last time you saw one of those scary pop-ups claiming your computer was infected? You know the ones. They come complete with flashing red warnings and a fake phone number to “call Microsoft support”. It’s called scareware, and it’s designed to panic you into handing over money or access to your device. And even the most careful among us can be caught off guard. You may be as happy as I am to hear that Microsoft is fighting back. In a big way. In an update to its Edge browser, Microsoft has rolled out a new scam protection tool that uses artificial intelligence (AI) to stop these fake alerts before they even reach you. It’s part of a wider effort to make Edge one of the most secure browsers for both Windows and Mac users. Edge now includes something called a Scareware Blocker. This is switched on by default for most newer computers. It uses a clever AI model that can “see” the kind of full-screen scam pages designed to look like real system alerts. The ones that say “your device is infected” or “call support immediately. ” And when it spots one, it shuts it down instantly, before you or your team have a chance to click anything dangerous. If someone does happen to report a scam, it helps everyone else too. Microsoft’s Defender SmartScreen system learns from that report and blocks the same scam for others. Sometimes hours or even days before it would normally... > Just when you think you’ve got cyber security sorted for your business, a new scam comes along. This time, cyber criminals don’t even need to trick you out of your password to access your accounts… they can fool you with something called a “device code”. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/microsoft-criminals-can-access-your-accounts-without-your-password/ - Categories: cyber-security Just when you think you’ve got cyber security sorted for your business, a new scam comes along. This time, cyber criminals don’t even need to trick you out of your password to access your accounts… they can fool you with something called a “device code”. Have you ever felt like just when you’ve nailed your cyber security – BAM! – something new comes along to throw a spanner in the works? That’s exactly what’s happening right now. There’s a new scam doing the rounds. And it’s catching out businesses just like yours. The worst part? Cyber criminals don’t even need your password. Scary... It’s called device code phishing. It’s a clever trick that’s becoming more and more popular. Microsoft recently flagged a wave of these attacks, and we’re likely to see many more. This one’s different to the usual phishing scams you’ve probably heard about. Normally, phishing is all about tricking people into giving away their usernames and passwords on fake websites. But with device code phishing, scammers play a smarter game. Instead of stealing your password, they get you to voluntarily give them access to your account. And they do it using real Microsoft login pages, so it looks totally legit. It usually starts with a convincing email. Maybe it looks like it’s from your HR person, or a colleague, inviting you to a Microsoft Teams meeting. You click the link, and it takes you to a real Microsoft login screen. Nothing seems out of place. You’re asked to enter a code. Just a short one, called a “device code. ” This code is supplied in the email, and you’re told it’s needed to join the meeting or finish logging in. Here’s the catch: By entering that code, you’re not logging yourself in... you’re... > Transform your online experience in Logan and Gold Coast with Klearnet Solutions. Explore the newest Microsoft Edge features for enhanced productivity and security. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/maximize-productivity-and-security-discover-microsoft-edges-latest-features-with-klearnet-solutions/ - Categories: insights Transform your online experience in Logan and Gold Coast with Klearnet Solutions. Explore the newest Microsoft Edge features for enhanced productivity and security. In an era where digital innovation shapes our daily routines, Microsoft Edge emerges as a pioneering force, redefining the essence of browsing experiences. This evolution is a testament to Microsoft's unwavering dedication to innovation. The recent enhancements to Microsoft Edge usher in a suite of features aimed at boosting productivity, bolstering security, and ensuring a seamless browsing experience. While Chrome has long held the title of the most popular browser, Microsoft Edge has been making significant strides. It now claims the position of the third most favored browser globally, surpassing Firefox and trailing only behind Chrome and Safari. This climb in popularity underscores Edge's growing appeal. At the heart of Microsoft Edge's offerings are innovations like personalized workspaces and an integrated VPN. These features are not merely additions but integral components that transform Microsoft Edge into a comprehensive digital toolkit for users navigating the complexities of the online world. Let’s explore the cutting-edge features that promise to enhance your browsing journey. A New Chapter in Productivity: Microsoft Edge WorkspacesUnveiling WorkspacesWorkspaces in Microsoft Edge signify a transformative approach to managing and organizing online activities. Imagine a dedicated digital space for each of your projects, where relevant tabs, documents, and websites are integrated seamlessly. Microsoft Edge Workspaces turn this concept into reality, enabling users to craft customized spaces that reflect the various facets of their digital lives. Be it for work, planning vacations, or indulging in hobbies, Workspaces provide a structured and personalized browsing environment. Image source: MicrosoftDistinctive Features of Microsoft Edge... > As a business owner, it's important to budget effectively for software licenses in order to make the most of you investment. Here are some tips for budgeting for software licenses effectively. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/keep-you-software-budget-under-control-with-this-advice/ - Categories: insights As a business owner, it's important to budget effectively for software licenses in order to make the most of you investment. Here are some tips for budgeting for software licenses effectively. Software licenses can be a major expense for businesses, particularly for those that rely on multiple software programs to run their operations. While these licenses are often necessary for productivity and efficiency, they can also take up a significant portion of a company's budget. As a business owner, it's important to budget effectively for software licenses in order to make the most of you investment. Here are some tips for budgeting for software licenses effectively: Determine your needs: Before you start budgeting for software licenses, it's important to understand exactly what yourbusiness needs. Make a list of the software programs that are essential to your operations, and consider any potential future needs as well. This will help youget a better idea of the total cost of the licenses you'll need to purchase. Shop around: Don't be afraid to shop around for the best deal on software licenses. Compare prices from different vendors and consider purchasing in bulk if it will save you money. Don't be swayed by flashy sales pitches – focus on finding the best value for your business.  Negotiate: If you're purchasing a large volume of software licenses, you may be able to negotiate a better price with the vendor. It's worth a try, as even a small discount can add up to significant savings over time.  Look for alternative licensing options: Many software vendors offer alternative licensing options, such as subscription-based models or pay-per-use plans. These options can be more cost-effective for businesses that don't need a... > You’ve adopted Copilot in your business. You know the potential benefits are huge. But is your team as enthusiastic about using it as you are? This new feature will tell you… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/is-your-team-using-ai-well-copilot-can-tell-you/ - Categories: Uncategorized You’ve adopted Copilot in your business. You know the potential benefits are huge. But is your team as enthusiastic about using it as you are? This new feature will tell you… How do you really know if your people are making the most of AI at work? You’ve rolled out Microsoft Copilot. You’ve talked about how it can save time. How it can boost productivity. And how it can make day-to-day tasks easier. But how can you tell if your team is actually using it? Or if it’s quietly gathering dust on their desktops? That’s exactly what Microsoft’s new Copilot Dashboard feature, called Benchmarks, is designed to reveal. It lives inside Viva Insights (part of Microsoft 365) and gives you a clear picture of how your employees are using Copilot. And how that compares to others. Benchmarks can show how many people in your organisation actively use Copilot, which apps they’re using it in, and how often they come back to it. But it doesn’t stop there. It can also compare your company’s usage with other similar businesses. Those of the same size, in the same industry, or even in the same region. In other words, you’ll be able to see whether your team is leading the AI charge... or falling behind it. Now, that may sound like a privacy concern. The idea of your company data being compared against others might raise an eyebrow or two. But Microsoft insists it’s handled safely. All the external data is anonymised, aggregated, and run through mathematical models to protect privacy. From a business point of view, it’s a clever move. Many companies have been slow to fully adopt AI tools, even though the... > Is your business feeling a little slowed down lately? You might not need more staff, more tools, or more hours in the day. You might be bumping into a build-up of old tech that’s quietly holding everything back… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/is-technical-debt-slowing-your-business-growth/ - Categories: business Is your business feeling a little slowed down lately? You might not need more staff, more tools, or more hours in the day. You might be bumping into a build-up of old tech that’s quietly holding everything back… You know that feeling when everything should be running smoothly... but something in your IT just keeps getting in the way? Not a big dramatic failure. Just a constant sense that your systems are slower, fussier, or more fragile than they used to be. That’s usually a sign of technical debt. And now that Windows 10 has officially reached end of life, many businesses are discovering just how much of this hidden debt they’ve built up without realising it. Technical debt is simply what happens when businesses delay upgrades or stick with outdated systems for “just a bit longer”. The problem is, the longer you leave it, the more it piles up. Eventually it starts to limit productivity, increase downtime, and open the door to security risks. A recent survey found that nine in ten businesses are dealing with Windows-related technical debt, and half have already experienced downtime because of it. Yet only 14% are planning to fix it soon. Why the hesitation? For many, upgrading feels daunting. It takes time. It costs money. And there’s a fear of breaking something that still sort of works. Others worry about the disruption caused by moving older, bespoke applications to modern systems. Ironically, though, leaving everything as it is can be just as disruptive. Unsupported systems are more likely to fail, more vulnerable to attacks, and far harder to maintain. The good news is that you don’t need to clear all your technical debt at once. The smart approach is to chip... > Discover how switching from passwords to secure passkeys protects your business. Upgrade your IT authentication with Klearnet Solutions today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/is-it-time-to-ditch-the-passwords-for-more-secure-passkeys/ - Categories: security Discover the weaknesses of passwords and the benefits of secure passkeys for businesses in Logan and on the Gold Coast. Improve authentication now! Passwords have long been the go-to method of authentication, but they are also one of the weakest. They are easily guessed or stolen, and many individuals use the same password across multiple accounts, making them vulnerable to cyber-attacks. The burden of remembering numerous passwords leads to habits that make it easier for criminals to breach security, such as creating weak passwords and storing them in non-secure ways. Shockingly, 61% of all data breaches involve stolen or hacked login credentials. Fortunately, a better solution has emerged in recent years: passkeys. Passkeys offer enhanced security compared to passwords and provide a more convenient way of logging into accounts. What is Passkey Authentication? Passkeys operate by generating a unique code for each login attempt, which is then validated by the server. These codes are created using a combination of user information and the device being used to log in. Think of passkeys as digital credentials that eliminate the need for usernames and passwords. This authentication technology leverages Web Authentication (WebAuthn), a core component of FIDO2—an authentication protocol that replaces unique passwords with public-key cryptography for user verification. The user's device, whether it be a computer, mobile device, or security key device, stores the authentication key and enables seamless login on passkey-enabled sites. Advantages of Using Passkeys Instead of PasswordsEnhanced SecurityOne of the significant advantages of passkeys is their superior security compared to passwords. Passkeys, particularly those generated from a combination of biometric and device data, are more difficult to hack. Biometric data can... > Protect your business from evolving digital fraud. Learn essential cybersecurity habits to safeguard your team and data from clever online scams. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/important-protect-your-business-from-digital-fraud/ - Categories: cyber-security Digital fraud isn’t on the rise. It’s evolving. Fast. Scammers are using smarter tools, more convincing messages and pressure tactics designed to make even careful people slip up. These are the simple habits that could stop your team from falling for them… Scams aren’t what they used to be. They’re not always obvious, they’re not always clumsy, and they don’t always come with spelling mistakes or odd graphics. Today’s digital fraud is faster, smarter, and often created with the help of AI. Which means it’s becoming harder for even the most careful people to spot. And it doesn’t matter whether it’s Christmas, summer, or an ordinary Tuesday. Scammers don’t take days off. That’s why it’s so important for every business, no matter the size, to understand the basics of staying safe online. The first thing scammers try to do is rush you. They love creating pressure. Countdown timers, “urgent” warnings, messages that say your account will close in minutes, or delivery alerts claiming you must act right now. The moment they make you panic, your guard drops. That’s why one of the most powerful habits you can build is: Stop. Think. Verify. If anything makes you feel rushed or stressed, pause immediately. Then check what’s going on using a trusted source. Don’t click the link inside a suspicious email or text. Instead, visit the company’s official website or call their real phone number. Scammers often use tiny tricks, like slightly misspelled website addresses, to fool you into thinking they’re legitimate. It also helps to know what scammers are usually after. Most of the time, they want your money or your data. That’s why so many fake messages claim there’s a problem with your bank, a missed delivery, a locked account, or a... > Wouldn’t it be great if your Windows 11 computer could handle tasks like a real-life assistant? Soon it might be able to and we’ll tell you all about it here. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/if-microsoft-can-pull-this-off-itll-change-your-workflow-forever/ - Categories: business Wouldn’t it be great if your Windows 11 computer could handle tasks like a real-life assistant? Soon it might be able to and we’ll tell you all about it here. Wouldn’t it be great if your Windows 11 computer could handle tasks just like a real-life assistant? That’s exactly what Microsoft wants to achieve with Windows Agent Arena, its new AI project. The goal is to create smart virtual assistants, known as AI agents. They will be able to complete tasks on your computer. They could save time by doing repetitive tasks for you, such as managing apps or organising files. So, what exactly is an AI agent? And how could it help your business? An AI agent is a type of artificial intelligence designed to interact with your computer. Instead of only giving you information, AI agents can perform actions for you. For example, you could train an AI agent to run your morning routine. It would open your calendar, launch your email app, and check the news. When you begin your day, the agent would know what info to share with you, like a virtual assistant. Imagine having AI agents that update your software or even edit documents for you. They could enable privacy options in Microsoft Edge, install extensions or update settings. This saves you time and hassle, so you can focus on bigger things. The project is open source. That means developers around the world can contribute to help these tools evolve. Although they’re still in development, the potential for businesses is exciting. For now, one of the best ways to see how helpful AI can be for your business is to give Copilot a try.... > ChatGPT is a powerful tool that can bring a lot of value to small and medium businesses. By using it securely, you can streamline your operations, improve efficiency, and reduce the risk of errors. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/how-to-use-chatgpt-securely-in-your-business/ - Categories: business ChatGPT is a powerful tool that can bring a lot of value to small and medium businesses. By using it securely, you can streamline your operations, improve efficiency, and reduce the risk of errors. ChatGPT is a cutting-edge tool that can bring a lot of value to small and medium businesses. With its advanced language processing abilities, it can automate a range of tasks, freeing up time and resources for other important work. However, when it comes to confidential information, it's essential to make sure that you are using ChatGPT securely. This blog post will cover the use of the tool and provide guidance on what to do with confidential information. The Benefits of ChatGPTChatGPT is a powerful tool that can help you automate various tasks, including customer service, sales, and support. It can also assist in tasks such as content creation, data analysis, and research. By using ChatGPT, you can save time and resources, as well as reduce the risk of errors. It's an excellent tool for businesses looking to streamline their operations and improve efficiency. How to Use ChatGPT SecurelyWhen it comes to using ChatGPT securely, there are several factors to consider. Firstly, it's important to ensure that you are using a trusted and secure platform, such as OpenAI, which is the creator of ChatGPT. Next, it's crucial to be aware of the information that you are sharing with ChatGPT. Confidential information, such as personal data, financial information, and trade secrets, should not be shared with the tool. Finally, it's essential to make sure that your team is aware of the security measures in place and to educate them on how to use the tool safely. This will help to reduce the... > Has your business embraced AI? Or do employees feel worried or even judged for using it? If you want to benefit from everything AI can offer, you need to give your team a confidence boost. Here’s how… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/how-to-help-your-people-be-ai-confident/ - Categories: Uncategorized Has your business embraced AI? Or do employees feel worried or even judged for using it? If you want to benefit from everything AI can offer, you need to give your team a confidence boost. Here’s how… How do your team really feel about using AI at work? Are they excited? Nervous? Maybe a bit of both? A new study has revealed just how widespread AI has become in the workplace. And how mixed people’s feelings still are about it. Four in five workers now use some kind of AI tool in their day-to-day role. More than half are using AI assistants regularly to save time. But that doesn’t mean everyone’s comfortable with it. Some employees worry they’ll be seen as lazy or untrustworthy for leaning on AI. Others feel judged or second-guessed by colleagues when they do. It’s a strange situation. People trust AI to help them, but they don’t always trust how others will react to them using it. The truth is, AI is here to support people. It’s important to see AI as a partner. A tool to help us focus on what we do best. To focus on strategy, creativity, and problem-solving. But for that to happen, people need to feel confident using it. And that’s where many businesses are falling behind. Only one in three workers have had any formal AI training. Most are figuring it out by trial and error. And that can lead to uncertainty, mistakes, and mistrust. Managers tend to feel more confident (around 70%), but that confidence drops sharply among junior staff, where only about a third feel the same way. So what’s the solution? Like many other things, it starts with culture. Business owners and managers need... > Learn how to create secure passwords that protect your business from cyber threats. Discover expert tips from Klearnet Solutions. Protect data today! - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/how-to-create-secure-passwords/ - Categories: cyber-security Using a simple password like “Password1234”? Stop! It might be easy to remember – but it’s also too easy to crack. And it’s putting your business at risk… Weak passwords are one of the biggest security risks to your business. Why? Because cyber criminals are getting smarter than ever before. If they manage to crack just one password, they could gain access to your sensitive business data, financial information, or even gain control of your entire system. Cyber criminals use automated tools to guess passwords, allowing them to try out millions of combinations in seconds. So, if you’re using something like “Password123” or “CompanyName2025”, you’re practically handing them the keys to your business. A compromised password can lead to big issues, such as:Data breachesFinancial lossesIdentity theftReputation damageBut how do you create strong passwords without driving yourself (and your team) mad? Think of your password like a secret recipe, where only you should know the ingredients. It should:Be at least 14 characters long (the longer, the better) Include a mix of uppercase and lowercase letters Contain a few numbers and symbols (like @, $, %, or &) Not contain any common words or easily guessable information (like birthdays, names, or the word “password”)Instead of using a single word, you could try a passphrase - a short, random sentence that only you would understand. For example, instead of “Sailing2025”, try something like “Coffee&CloudsAreGreat9! ”. This is much harder to crack, yet still easy to remember. You should also steer clear of these common mistakes: Using personal info (your name, birthday, business name, etc. ) Reusing the same passwords across multiple accounts Using simple sequences (“123456” or “abcdef”) Storing passwords in... > Discover how often to train employees on cybersecurity awareness. Protect your business, boost security habits, and train smarter with Klearnet. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/how-often-should-you-train-employees-on-cybersecurity-awareness/ - Categories: security Are you training your employees enough on IT security awareness? A study found that people tend to forget what they’ve learned as soon as 6 months after training. Learn the best training interval to keep your team sharp. You’ve completed your annual phishing training. This includes teaching employees how to spot phishing emails. You’re feeling good about it. That is until about 5-6 months later when your company suffers a costly ransomware infection due to a click on a phishing link. You wonder why you seem to need to train on the same information every year. But you still suffer from security incidents. The problem is that you’re not training your employees often enough. People can’t change behaviors if training isn’t reinforced. They can also easily forget what they’ve learned after several months go by. So, how often is often enough to improve your team’s cybersecurity awareness? It turns out that training every four months is the “sweet spot. ” This is when you see more consistent results in your IT security. Why Is Cybersecurity Awareness Training Each 4-Months Recommended? So, where does this four-month recommendation come from? There was a study presented at the USENIX SOUPS security conference recently. It looked at users’ ability to detect phishing emails versus training frequency. It looked at training on phishing awareness and IT security. Employees took phishing identification tests at several different time increments:4-months6-months8-months10-months12-months The study found that four months after their training scores were good. Employees were still able to accurately identify and avoid clicking on phishing emails. But after 6-months, their scores started to get worse. Scores continued to decline the more months that passed after their initial training.  To keep employees well prepared, they need training and refreshers... > Are all the devices your team uses helping them stay productive – or hindering them? Every extra gadget means another thing to remember, charge, and carry. There’s a simple way to help streamline tech in your business… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/how-many-devices-do-you-use-every-workday/ - Categories: business Are all the devices your team uses helping them stay productive – or hindering them? Every extra gadget means another thing to remember, charge, and carry. There’s a simple way to help streamline tech in your business… It feels like we have a gadget for everything these days, doesn’t it? The average office worker now carries around three devices to get through the day. Think laptops, tablets, headphones... and even multiple phones. Technology keeps teams connected and helps us work smarter – but there’s a downside: Managing so many devices can get a little overwhelming. What happens every time we add a new device to our daily work routine? There’s something else to charge. Another thing to carry. One more item to keep track of. In fact, carrying around all this tech adds up to an average 4. 1 kg of extra weight. That’s like carrying an air fryer to work every day! Another issue is the mental load. Many professionals say they feel bogged down by the notifications they get across all their devices. It’s common to get dozens of notifications every day, and the constant flow of alerts can be such a distraction. One way to get around gadget overload is to try out devices that handle many functions, like foldable phones, or hybrid laptops. This way, one device could do the same thing two or three of your devices are doing. Another great strategy is to upgrade to a smarter system, like Windows 11. Windows 11 makes it easier to switch between tasks, reducing the need for extra devices. With a smoother, more integrated experience, your team might not feel they need as many gadgets to stay productive. Need help streamlining your setup? We... > As a business owner or corporate manager, you likely have a digital storage facility for your documents. Companies must retain digital copies of documents like bank statements and tax returns to comply with regulations. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/how-long-do-you-retain-digital-files/ - Categories: insights As a business owner or corporate manager, you likely have a digital storage facility for your documents. Companies must retain digital copies of documents like bank statements and tax returns to comply with regulations. As a business owner or corporate manager, you likely have a digital storage facility for your documents. Companies must retain digital copies of documents like bank statements and tax returns to comply with regulations. However, there's no one-size-fits-all rule for retention times across all records. As a result, you'll need to create adocument retention policy (DRP) and categorize your files. This post outlines the retention guidelines and best practices for records in your organization. How Long Do I Retain Digital Business Documents? Digital document retention guidelines require companies to store their records for one, three, or seven years, depending onthe document type. In some cases, you'll have to keep the documents permanently. If you don't know what to keep and what to delete, your lawyer, accountant, or state agency can provide you with guidance. Many agencies have requirements on document retention. Legal DocumentsYou must keep deeds, real estate appraisals, formation records, trademarks, patent registrations, and bills of sale indefinitely. Hiring and Personnel RecordsCompanies must retain job applications, resumes,and employment advertisements for at least a year. Employers must keep Documents relating to exposure to agents harmful to an employee's health for a minimum of 30 years. You'll need to keep OSHA accident forms for at least five years. Insurance, Licenses, and PermitsThe company must retain all licenses, permits, and insurance policy documentation until they receive updates to these documents. Bank StatementsCompanies must retain business banking, investment, credit card statements, and cancelled checks for seven years. Accounting DocumentsCompanies must retain tax accounting... > Discover how hackers breached Uber's IT systems and learn key cybersecurity lessons to protect your business tech. Read our expert analysis today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/how-hackers-were-able-to-access-ubers-it-systems-and-what-you-can-learn/ - Categories: security On 15th September 2022, an 18-year-old hacker penetrated Uber's systems by accessing the company's third-party services. On 15th September 2022, an 18-year-old hacker penetrated Uber's systems by accessing the company's third-party services. It has echoes of the SolarWinds hack of 2019, with a similar m. o. According to the media and Twitter, the young cybercriminal accesses Uber's vulnerability report, Slack server, email dashboard, and internal systems. Screenshots floating around social media, allegedly posted by the hacker, showed the teen gained access to crucial Uber systems, including its Windows domain, security software, Amazon Web Services console, and its VMware ESXi virtual machines. According to the story published by the NY Times, the hacker reached out to the news organization, claiming he managed to complete the hack through a social engineering scam on an unsuspecting Uber employee. Using this strategy, the hacker accessed Uber's HackerOne Bug Bounty program. This breach allowed the teen to view all the bug bounty tickets, giving them a complete overview of the security vulnerabilities in Uber's systems. A Timeline of the Uber Hack16th September 2022 - InitiationAccording to the NYT, the hacker was upfront with the methods used to penetrate Uber's systems. Uber utilizes a push notification MFA for its employees. It's a common misconception that MFA (Multi-Factor Authentication) prevents social engineering hacks. The reality is MFA protects against hackers who have the marks credentials, but it's vulnerable to MiTM hacks. The attacker set up a fake domain relaying Uber's login page using tools like 'Evilginx. ' It's easy to miss the difference in the domain name visited by the user, setting the... > Worried about cyber attacks? Discover how to protect your Australian business from evolving threats with effective cybersecurity solutions today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/how-concerned-should-you-be-about-cyber-attacks/ - Categories: cyber-security You’ve probably heard a lot of talk about cyber attacks but how worried should you really be? Well, very, because cyber criminals are getting smarter. We have good news to share about how you can protect your business Do you feel like you’re constantly hearing about cyber attacks lately? You’re not imagining things. Cyber attacks are on the rise. And they’ve overtaken other risks as the number one concern for many businesses worldwide. From ransomware and data breaches to IT disruptions that bring operations to a standstill, cyber threats are keeping business owners up at night – and for good reason. Imagine losing access to your customer database, having sensitive information leaked, or being locked out of your systems until you pay a large ransom. These aren’t just hypothetical scenarios... this is the nightmare faced by businesses of all sizes every day. If your business becomes a victim of a cyber attack, the impact could be devastating. It can lead to everything from financial loss to a damaged reputation, not to mention the cost of downtime while your business recovers. Advancements in technology – especially artificial intelligence (AI) – have given cyber criminals access to more sophisticated tools, making it easier for them to launch attacks. Cyber incidents are one of the main reasons for business interruption, which is where operations grind to a halt due to unexpected events (like glitches and cyber attacks). As our dependence on digital tools grows, so does the need to protect them. We bring good news. While cyber threats are evolving, so are the tools designed to combat them. AI-powered technologies can provide better insights, help detect threats earlier and allow for faster responses. But even with advanced tools, the human element... > Protect your home network by isolating smart IoT devices on a guest Wi-Fi network. Learn key Wi-Fi security tips with Klearnet Solutions today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/home-security-why-you-should-put-iot-devices-on-a-guest-wi-fi-network/ - Categories: security Looking for a great home technology security tip? Separate your smart devices from your computers and smartphones by putting them on a unique Wi-Fi network. We’ll tell you how. The number of internet-connected devices in homes has been growing. It's increased exponentially over the last decade. A typical home now has 10. 37 devices connected to the internet. PCs and mobile devices make up a little over half of those and the rest are IoT devices. IoT stands for Internet of Things. It means any other type of “smart device” that connects online. IoT devices in a home can be everything from your streaming stick to your smart refrigerator. Smart baby monitors and Alexa voice assistants are also IoT. There's also been another change that has happened over the last couple of years. It has been the increase in remote and hybrid work. The pandemic caused a major shift in where we work, turning the standard office paradigm on its head. Now, working remotely has become the norm for many companies around the world. This has put increased scrutiny on the security of all those IoT devices. They are now sharing a Wi-Fi network with business data and devices. Here are two alarming statistics that illustrate the issue with IoT security:During the first six months of 2021, the number of IoT cyberattacks wasup by 135% over the prior year. It’s estimated that over 25% of cyberattacks against businesses involve IoT devices Hackers Use IoT Devices to Get to Computers & SmartphonesSmart devices are a risk to any other device on a network. They are typically easier to breach. So, hackers will use them as a gateway into more sensitive... > Is your business running version 24H2 of Windows 11? You might be experiencing a small but annoying glitch when clicking “See more” in File Explorer. Here’s how to fix it. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/heres-how-to-fix-that-windows-11-file-explorer-glitch/ - Categories: business Is your business running version 24H2 of Windows 11? You might be experiencing a small but annoying glitch when clicking “See more” in File Explorer. Here’s how to fix it. If you've installed version 24H2 of Windows 11 for your business, you might have noticed an annoying glitch in File Explorer. File Explorer is that familiar window you use to browse your files and folders. Normally, it’s straightforward – but some people are running into issues with the “See more” menu after downloading this update. The menu, which is marked by three little dots, usually pops up below your mouse cursor, giving you options like “Select All” or “View Properties”. But thanks to a recent bug, the “See more” menu is flying up to the top of the screen, often disappearing out of sight. And if you’re using File Explorer in full-screen mode, some menu options might not even be visible. Frustrating, to say the least. Luckily, there’s a simple workaround: Just make sure you’re running File Explorer in windowed mode where it shares the screen with other applications. To do this, click the square icon in the top-right corner (next to the “X” you’d click to close it). You can then resize the File Explorer window, allowing you to use the “See more” menu, even if it’s still misbehaving. The good news is that Microsoft are aware of the problem. They’re working on a fix. Little glitches like this can be a nuisance when you and your team are trying to get things done. Can we help you squeeze more productivity out of your applications? Get in touch. > It’s estimated that 50% of office workers spend more time looking for files than they do actually working. Is your cloud storage slowing your team down? We’ll give you tips on getting it organized. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/helpful-tips-for-keeping-your-shared-cloud-storage-organized/ - Categories: insights It’s estimated that 50% of office workers spend more time looking for files than they do actually working. Is your cloud storage slowing your team down? We’ll give you tips on getting it organized. Cloud file storage revolutionized the way we handle documents. No more having to email files back and forth. No more wondering which person in theoffice has the most recent copy of a document. Between 2015 and 2022, the percentage of worldwide corporate data storedin the cloud doubled, it went from 30% to 60%. A majority of organizations use cloud storage of some type. Typical services include OneDrive, Google Drive, Dropbox,and others. But just like the storage on your computer’s hard drive, cloud storage can also get messy. Files get saved in the wrong place and duplicate folders get created. When employees are sharing the same cloud space it's hard to keepthings organized. Storage can be difficult to keep efficient. Disorganized cloud storage systems lead to problems. This includes having a hard time finding files. As well as spending a lot of extra timefinding needed documents. It’s estimated that 50% of office workers spend more time looking for files than they do actually workingHas your office been suffering from messy cloud storage? Does it seem to get harder and harder to find what you need? Review the tips below. They include several ways to tidy up shared cloud storage spaces and save time. Use a Universal Folder NamingStructureOne person in an office might choose to name a folder by client name. Another person might use the type of industry. When people use different naming structures for folders, it’s harder for everyone. They often can't find what they need. It also leads... > Local businesses in Logan and on the Gold Coast benefit from cloud computing, as shown in case studies. Cost savings, improved security, and operational effectiveness drive innovation and growth. Professional advice available for seamless cloud migration. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/harnessing-the-power-of-cloud-computing-success-stories-of-local-businesses/ - Categories: business Local businesses in Logan and on the Gold Coast benefit from cloud computing, as shown in case studies. Cost savings, improved security, and operational effectiveness drive innovation and growth. Professional advice available for seamless cloud migration. The benefits of cloud computing are becoming increasingly evident as more and more companies in Logan and on the Gold Coast migrate their IT infrastructure to the cloud. Cloud computing has the potential to revolutionize business operations, offering cost savings and improved security. In this article, we will explore case studies of local companies that have made the switch to the cloud and are reaping the rewards. These real-life examples highlight the transformative potential of cloud computing and provide valuable insights for businesses considering a similar transition. Case Study: International Manufacturing FirmA large manufacturing busineess was facing numerous challenges with its outdated and inefficient on-site IT infrastructure. The company grappled with high IT expenses, limited scalability, and frequent system outages. By migrating their IT infrastructure to Microsoft Azure, the organization experienced the following benefits:Significant cost savings resulting from reduced energy consumption and lower maintenance costs for hardware. Improved scalability, enabling the company to swiftly adapt to changing business requirements. Enhanced compliance and security measures, ensuring the protection of sensitive data. Smooth interaction and communication among employees, vendors, and clients. Case Study: Healthcare Provider Enhances Patient Data SecurityA healthcare provider on faced challenges in managing and securely storing sensitive patient data. However, by migrating their IT infrastructure to the cloud, they were able to leverage cutting-edge security features and industry-specific compliance solutions. Key advantages of their cloud migration included:Implementation of robust data security procedures, including access restrictions, encryption, and regular security audits. Strict adherence to HIPAA and other industry regulations. Improved... > Discover how Microsoft Sales Copilot transforms sales and customer engagement for businesses in Logan and the Gold Coast with Klearnet Solutions. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/harnessing-ai-for-business-success-in-logan-and-the-gold-coast-with-microsoft-sales-copilot/ - Categories: business The landscape of AI-driven technologies is rapidly expanding, and nowhere is this more evident than in the bustling business hubs of Logan and the Gold Coast. To remain competitive in today’s fast-evolving market, tapping into the power of AI and machine learning is crucial. A leader in this technological revolution is Microsoft, whose innovative approaches continue to redefine business practices. Their latest creation, Microsoft Sales Copilot, stands as a testament to this commitment to advancement. Microsoft Sales Copilot: A New Dawn for Businesses in Logan and the Gold Coast Launched in July 2023, Microsoft Sales Copilot is a cutting-edge addition to Microsoft's robust suite of tools, engineered to redefine sales strategies and customer interaction through AI and machine learning. Developed on the Dynamics 365 Customer Insights platform, this tool synergizes customer data unification with advanced AI capabilities. For sales teams, it’s not just a tool but an intelligent companion, enhancing both customer engagement and relationship management. Capabilities of Microsoft Sales Copilot Personalized Customer Insights In Logan and the Gold Coast, where understanding local market trends and consumer behavior is key, Microsoft Sales Copilot’s personalized customer insights are invaluable. By analyzing diverse data sources such as customer behaviors, purchasing histories, and past interactions, Sales Copilot presents a complete customer profile, aiding sales professionals in comprehending customer needs, preferences, and potential challenges. AI-Driven Recommendations Beyond insights, Sales Copilot offers AI-formulated suggestions to guide interactions, tailoring advice on the most effective communication channels, optimal timing for follow-ups, and client-specific content strategies. Such personalized engagement is crucial in the unique and dynamic markets of Logan and the Gold Coast. Enhanced Team Collaboration Collaboration lies at the heart of Sales Copilot, crucial for Logan and Gold Coast sales teams looking to strategize and harmonize efforts in customer engagement. The platform serves as a central hub for sharing insights, discussing strategies, and jointly managing deals, bolstering internal communication and unified customer approach strategies. Predictive Analytics Sales Copilot employs predictive analytics, analyzing historical data and customer patterns to forecast future actions and trends. This foresight is critical for businesses in Logan and the Gold Coast, enabling them to proactively meet customer needs and remain a step ahead in the market. Seamless Integration and Cloud Migration Integration with other Microsoft tools creates a cohesive ecosystem, streamlining data flow and management. Additionally, Microsoft's cloud migration program, coupled with Dynamics 365 Customer Insights, simplifies moving customer data to the cloud, enhancing Sales Copilot’s capabilities with an extensive range of cloud-based data. Transforming Businesses in Logan and the Gold Coast Microsoft Sales Copilot offers manifold benefits for varied industries in Logan and the Gold Coast, driving intelligent, efficient sales operations, spurring revenue growth, and boosting customer satisfaction. Enhanced customer engagement, streamlined sales processes, informed decision-making, competitive edge, and the adaptability provided by Microsoft's cloud solutions are just a few ways Sales Copilot can revolutionize local businesses. Navigating the AI Revolution with Klearnet Solutions The swift pace of AI and machine learning advancements might seem daunting, especially for businesses striving to keep up with competitors in vibrant markets like Logan and the Gold Coast. Klearnet Solutions is here to help. Reach out to us, and let’s explore how Microsoft Sales Copilot and our expertise can drive your business forward. The landscape of AI-driven technologies is rapidly expanding, and nowhere is this more evident than in the bustling business hubs of Logan and the Gold Coast. To remain competitive in today’s fast-evolving market, tapping into the power of AI and machine learning is crucial. A leader in this technological revolution is Microsoft, whose innovative approaches continue to redefine business practices. Their latest creation, Microsoft Sales Copilot, stands as a testament to this commitment to advancement. Microsoft Sales Copilot: A New Dawn for Businesses in Logan and the Gold CoastLaunched in July 2023, Microsoft Sales Copilot is a cutting-edge addition to Microsoft's robust suite of tools, engineered to redefine sales strategies and customer interaction through AI and machine learning. Developed on the Dynamics 365 Customer Insights platform, this tool synergizes customer data unification with advanced AI capabilities. For sales teams, it’s not just a tool but an intelligent companion, enhancing both customer engagement and relationship management. Capabilities of Microsoft Sales CopilotPersonalized Customer InsightsIn Logan and the Gold Coast, where understanding local market trends and consumer behavior is key, Microsoft Sales Copilot’s personalized customer insights are invaluable. By analyzing diverse data sources such as customer behaviors, purchasing histories, and past interactions, Sales Copilot presents a complete customer profile, aiding sales professionals in comprehending customer needs, preferences, and potential challenges. AI-Driven RecommendationsBeyond insights, Sales Copilot offers AI-formulated suggestions to guide interactions, tailoring advice on the most effective communication channels, optimal timing for follow-ups, and client-specific content strategies. Such personalized engagement is crucial in... > Do you know who in your business can access your critical data right now? The risks that come along with that can be bigger than you think. Our latest tech update explains why this matters and what smart businesses are doing about it… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/half-of-staff-have-too-much-access-to-data/ - Categories: business-improvement Do you know who in your business can access your critical data right now? The risks that come along with that can be bigger than you think. Our latest tech update explains why this matters and what smart businesses are doing about it… Here’s a question to make you pause: Do you know exactly who in your business can access your critical data right now? And more importantly, do they need that access to do their job? If you’re like most business owners, you probably assume that access is sorted out during setup and that’s the end of it. But new research says otherwise. It turns out that around half of staff in businesses have access to far more data than they should. Which is a big problem. Not just because of the risk of someone doing something malicious, but because mistakes happen. When people can see things they don’t need, it opens the door to accidents, breaches, and headaches with compliance and audits. This is what’s known as insider risk. It simply means the risk that comes from people inside your business, whether they’re employees, contractors, or anyone else who has access to your systems. Sometimes insider risk is deliberate, like when someone steals data. But far more often it’s unintentional. Someone clicks on the wrong thing, sends information to the wrong person, or keeps hold of access when they leave the business. And that’s when trouble starts. One of the biggest issues is what’s called “privilege creep”. That’s where people gradually build up more access than they really need, often because they move roles, get added to new systems, or no one takes a close look at what they can see. The research shows that only a tiny percentage of businesses... > Has the battery life on your laptop gotten shorter and shorter over time? Use one of these battery-life hacks to get more unplugged time from your PC notebook. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/get-more-unplugged-laptop-time-with-these-battery-saving-hacks/ - Categories: insights Has the battery life on your laptop gotten shorter and shorter over time? Use one of these battery-life hacks to get more unplugged time from your PC notebook. One of the big draws of a laptop computer is that you can use it anywhere. You don’t need to have it plugged in all the time because it has an internal battery. Your laptop may start out with several hours of battery life when you first buy it. But the lifespan can get shorter as time goes by and battery health takes a hit. Sometimes this can be due to a lack of PC maintenance. Other times, it's due to the environments the laptop is subject to (such as a hot car). Seeing your laptop’s battery capacity shrink can be frustrating. But there are several things you can do to increase the time you can go without needing to plug it inLower the Display BrightnessThe brighter your display is, the more battery power it’s taking. Have you ever hit the automated low battery mode on a laptop? Then you know you immediately notice a difference in brightness. This is because that setting turns down the brightness. It's one of the ways to reduce battery consumption. You can turn down the brightness of your screen in your display settings. You can also use the brightness keys that are usually in the top rowof keys on a laptop keyboard. Reduce PC Battery Use in Power/Sleep SettingsHere's one way to increase the time you can use your unplugged laptop without a power source. Adjust some of its power and sleep settings. If you’re using Windows, open the search on the Task Bar.... > In just over two weeks, Microsoft ends free support for Windows 10 as it reaches end of life. If your business is still using it, this is going to affect you. Here’s what you need to know… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/free-support-for-windows-10-ends-in-two-weeks/ - Categories: microsoft In just over two weeks, Microsoft ends free support for Windows 10 as it reaches end of life. If your business is still using it, this is going to affect you. Here’s what you need to know… What would it take for your business to come to a standstill? It might not be a flood, a fire, or a power cut. It could be something as simple as sticking with an old operating system. In just over two weeks, Microsoft will officially stop providing free support for Windows 10. It’s reaching end of life. That means no more security updates, no bug fixes, and no help from Microsoft if something breaks. For businesses still running Windows 10, this isn’t just an inconvenience. It’s a serious risk. Without security updates, every Windows 10 machine becomes a potential entry point for cyber criminals. And with cyber attacks on the rise, this isn’t a “maybe someday” kind of problem. It’s a right-now threat. You wouldn’t leave the front door to your office wide open - so why leave your systems vulnerable? Some businesses are hoping they can buy themselves a little time with Microsoft’s Extended Security Updates (ESUs). Yes, they’ll be available. But they aren’t free. And they’re just a temporary sticking plaster, not a long-term solution. They also get more expensive each year, and don’t give you access to any new features or improvements. Just basic protection. The better choice is to upgrade to Windows 11. It’s faster, more secure, and better equipped to support the way businesses work today. But here’s the thing: Upgrading isn’t always as simple as pressing a button. Some older devices won’t meet the system requirements for Windows 11. That means you might need... > Protect your business from costly digital fraud. Learn how to identify emerging cyber threats, recognise scams, and implement smart security habits. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/fraud-is-costing-businesses-millions/ - Categories: Uncategorized Think fraud is only a problem for big corporations? Think again. Small and medium sized businesses are huge targets. And it’s costing a fortune. Here’s how to stay safe… Have you ever stopped to think how much fraud could be costing your business? It’s easy to consider fraud as a problem for big companies. The kind with thousands of employees and dedicated security teams. But that’s a dangerous assumption. Fraud is a growing threat to companies of every size. And small to medium sized businesses are often more exposed. Why? Because they typically don’t have the same layers of protection, resources, or formal training in place. I’m talking specifically about identity fraud. When someone pretends to be a trusted contact (like your staff, suppliers, or customers) to steal money, access data, or infiltrate systems. It might be a fake email from someone posing as your finance manager requesting an urgent payment. Or a cyber criminal using stolen login credentials to access sensitive business tools. And the most common entry point? Stolen usernames and passwords. A trick that’s been around forever but still works. With modern AI tools, scams are becoming harder to spot. Criminals can now fake emails, voices, and even videos that look and sound just like the real thing. Around 69% of businesses say they’ve seen a rise in fraud attempts. There is good news. Businesses that adopt better identity protection, like biometric logins, device recognition, and AI-driven fraud detection, are seeing real results. Many are reporting significant savings and far fewer fraud-related costs. Even small improvements can make a big difference. Start by reviewing your login practices:Are passwords randomly generated and never used for more than... > Is tech FOMO driving up your IT spending? Learn how Australian businesses can avoid overspending and make smarter, cost-effective tech choices. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/fomo-is-driving-businesses-to-spend-more-on-it/ - Categories: business FOMO – the fear of missing out – can creep into many aspects of your life. This can include FOMO over business tech, which is driving many businesses to spend more. But are you making the right choices for your business? Ever feel like you’re racing to keep up with all the new tech out there? You’re not the only one. Businesses are spending more on software than ever before... and it’s in no small part due to “FOMO” – fear of missing out. In fact, a recent report shows that 76% of businesses are bumping up their software budgets for next year, with many planning to increase their spend by 5 to 15%. Why? It’s simple: No business owner wants to feel like they’re falling behind while their competitors are jumping on the next big thing. So, businesses are investing in tools that they think will make them better, faster, and more secure. Artificial intelligence (AI) is at the top of the list when it comes to the tech businesses want to invest in. This is because AI is making it easier to get stuff done; whether that’s automating routine tasks, crunching numbers, or even improving customer service. But on the flip side, AI is also putting new tricks up the sleeves of cyber criminals. Meaning that businesses are having to spend more on cyber security to keep their data safe. The hardest part about buying software isn’t usually the actual purchase – it’s what comes after. Using new software takes planning, and everyone in the team needs to learn how to use it. If your team isn’t ready, even the best software won’t help you much. This is why many businesses are also investing in training tools, such as... > Protect your business from emerging cyber threats with the latest FBI ransomware warning. Discover expert cybersecurity tips from Klearnet Solutions. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/fbi-issues-new-ransomware-warning/ - Categories: security When you hear a warning from the FBI you know things are serious. And that’s why you should take notice of this latest warning about a ransomware group that could target your business. Here’s how you can stay safe… When was the last time you stopped to think, “What would actually happen to my business if all our files were suddenly locked away? ”That’s exactly the nightmare scenario the FBI is warning about right now. They’ve issued a new security alert about a nasty ransomware group called Interlock. If you haven’t heard of them before, don’t worry, this is what you need to know... They only appeared in September 2024. But they’re already making a name for themselves by going after businesses and infrastructure in North America and Europe. And Interlock is in it for the money. Their playbook looks like this: Break into your systems, quietly steal sensitive data, then encrypt everything so you can’t access it. Finally, they hit you with a ransom demand, usually giving you a short deadline (about four days) to pay up, or they’ll dump your files onto the dark web for anyone to see. This “double-extortion” method has become standard practice among ransomware gangs, but Interlock is proving very aggressive. The way they break in is smart. They set up fake browser or security updates, booby-trapped websites, and other tricks designed to make you click without thinking. Once they’re inside, they drop all kinds of malicious tools that let them spy, steal passwords, move through your network, and lock down files. They’re not picky about systems either. They’ve developed tools to hit both Windows and Linux machines, which means pretty much any business could be a target. Now, you might be wondering... > There’s a quiet update on the way for Notepad that might make a big difference to how you take notes, prep for meetings, or share quick updates with your team. Simple, fast, and now, just a bit smarter… - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/exciting-new-formatting-tools-for-notepad/ - Categories: software There’s a quiet update on the way for Notepad that might make a big difference to how you take notes, prep for meetings, or share quick updates with your team. Simple, fast, and now, just a bit smarter… When was the last time you opened Notepad and thought, “I wish I could make this text bold or add a heading”? Probably never, right? But Microsoft is quietly giving Notepad a little upgrade that could make a surprising difference. Especially for those of us who use it to jot down quick notes, meeting minutes, or even team checklists. Notepad has always been the simplest of simple tools. It opens instantly, saves fast, and doesn’t get in your way. That’s exactly why so many people love it. Now, Microsoft is testing a light touch of formatting features. Things like bold and italic text, hyperlinks, headings, and even basic bullet points. The idea is to give us just enough control to make our notes clearer, without turning Notepad into a full-blown word processor. The formatting is based on something called markdown. That’s a widely used, no-fuss way to add structure to plain text using simple symbols. For example, putting a couple of asterisks around a word makes it bold. It’s neat, clean, and doesn’t add any of the heaviness you’d associate with Word or other big editing tools. And if formatting isn’t your thing? No problem. It can be turned off completely. Some people worry that adding features like this risks bloating the app and making it slower. But in this case, the changes are minimal and optional. It’s more like giving your notebook a nicer pen. Not turning it into a printing press. And with WordPad now officially retired, there’s... > Sales people spend approximately 34% of their time on administrative tasks. Microsoft has a goal to change that using Viva Sales. Read more to learn about this upcoming new sales application. - Published: 2026-07-20 - Modified: 2026-07-20 - URL: https://klearnet.com.au/blog-posts/everything-you-need-to-know-about-microsoft-viva-sales/ - Categories: insights Sales people spend approximately 34% of their time on administrative tasks. Microsoft has a goal to change that using Viva Sales. We’ll tell you all about this upcoming new sales application. Data entry can be a real drag for salespeople. The time they spend on administrative tasks is time away from customer interactions. But that data is vital. It’s important to capture customer orders, quotes, needs, and more. Lead and sales reporting help sales managers know where to direct their attention. Analytics also help drive more efficient ways of closing the deal. Microsoft has taken up the mantle of this challenge. It is about to launch a new digital experience for sales teams. Microsoft Viva Sales is part of the “Viva” line of applications. These include things like Viva Insights for improved staff wellbeing. As well as Viva Learning for staff development. The Viva apps natively integrate with MS Teams and the Microsoft 365 ecosystem. They include automation designed to eliminate boring tasks and enable more work engagement. Viva Sales is a “CRM helper” application. We’ll go through some of themost asked questions about the app, its features, and when you can get it. What Is Microsoft Viva Sales? Viva Sales is an application that will provide sales and lead insights. These insights populate throughout Office 365 and Microsoft Teams. The focus of the app is to cut unnecessary manual entry to give sellers more time to sell. How Does Viva Sales Work? Is It a CRM? Viva Sales is NOT going to replace your normal CRM platform. Instead, it connects to your CRM and other sales-related apps. It leverages the data from these connections. This makes it easier for sales... > Protect your business from rising phishing scams. Learn how employees are targeted and how to strengthen your cybersecurity with Klearnet today. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/employees-are-falling-for-3x-more-phishing-scams/ - Categories: insights Cyber criminals are getting smarter, and businesses are paying the price – especially when it comes to phishing attacks. Here’s what to watch out for… Have you ever stopped to wonder how many phishing scams your employees encounter each day? The answer might come as a nasty surprise. Last year, the number of employees clicking on phishing links TRIPLED – and businesses everywhere are paying the price. Before we dive into this situation a little more, let’s rewind a bit. Phishing is where scammers try to steal sensitive information (like passwords or payment details) by pretending to be a trusted source. Maybe your employee gets an email that looks like it’s from Microsoft, with a link to a login page. Once your employee enters their details, that information falls right into the hands of criminals... and from this, they get the keys to your business. Here’s the really worrying part: Phishing attacks aren’t just happening more often, they’re getting harder to spot, too. Email phishing is still a big issue, but scammers are branching out; planting fake links in search engines, social media, online ads, and website comments. Scammers know that employees are taught to be cautious about emails, so they’re finding new ways to slip through the cracks. So, why are more people falling for these scams? Part of the problem is fatigue. Employees see so many phishing attempts in their inboxes, it’s difficult to keep their guard up every minute of the day. Scammers are also getting more creative, using fake websites and emails that are almost impossible to tell apart from the real thing. And they’re now targeting trusted platforms like Microsoft... > Is Google Chrome's Incognito mode really private? Discover how recent privacy fixes protect your business data across devices. Read our expert guide. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/did-you-notice-incognito-modes-improved-privacy/ - Categories: cyber-security If your team use Google Chrome’s Incognito mode, you probably assume your browsing is private. But until Microsoft spotted this big flaw, your info could be shared across devices… here’s how they’ve fixed it. If you’ve ever used Incognito mode in Chrome, you probably know the basics: It lets you browse without saving your history, cookies, or other temporary data. But was it ever truly private? Not entirely... Until recently, if you copied something from an Incognito tab, like text, an image, or a web address, Windows could still save it in your clipboard history and even sync it to other devices. Not exactly what you might want from a “private” browsing session, right? Microsoft has quietly stepped in to fix that loophole, making Incognito mode even more private. When you open an Incognito tab in Chrome (or InPrivate mode in Edge), your browser stops saving: Your browsing history (so nobody else using your device can see what websites you’ve visited) Cookies and site data (so websites won’t remember you after you close the tab) Form data (so your browser won’t autofill your details next time) This can be handy for things like: Checking flight costs or hotel bookings without tracking cookies causing price hikes Logging in to multiple accounts without having to sign out Using a shared computer without leaving a trail Let’s say you’re copying confidential business information or a personal message while in Incognito mode. Before this update, Windows would have saved that copied text in your clipboard history, meaning anyone who pressed Windows Key + V later could see it. Even worse? If you had Cloud Clipboard enabled (which syncs clipboard data between Windows devices), your copied content could end... > Received a text from your own number? Learn how to spot smishing scams, protect your mobile device, and keep your Australian business secure online. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/did-you-just-receive-a-text-from-yourself-learn-what-smishing-scams-to-expect/ - Categories: security SMS is becoming the new email. This fact is not lost on scammers. Watch out for these popular “Smishing” attacks coming to your phone soon! How many text messages from companies do you receive today as compared to about two years ago? If you’re like many people, it’s quite a few more. This is because retailers have begun bypassing bloated email inboxes. They are urging consumers to sign up for SMS alerts for shipment tracking andsale notices. The medical industry has also joined the trend. Pharmacies send automated refill notices and doctor’s offices send SMS appointment reminders. These kinds of texts can be convenient. But retail stores and medical practices aren’t the only ones grabbing your attention by text. Cybercriminal groups are also using text messaging to send out phishing. Phishing by SMS is “smishing,” and it’s becoming a major problem. Case in point, in 2020, smishing rose by 328%, and during the first six months of 2021, it skyrocketed nearly 700% more. Phishing via SMS has become a big risk area. Especially as companies adjust data security to a more remote and mobile workforce. How Can I Text Myself? If you haven’t yet received a text message only to find your own phone number as the sender, then you likely will soon. This smishing scam is fast making the rounds and results in a lot of confusion. Confusion is good for scammers. It often causes people to click a malicious link in a message to find out more details. Cybercriminals can make it look like a text message they sent you iscoming from your number. They use VoIP connections and clever spoofing software. If... > Protect your Logan and Gold Coast business from cyber threats. Discover top cybersecurity strategies, IT services, and patch updates with Klearnet. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/cybersecurity-threats-in-logan-and-the-gold-coast-how-to-safeguard-your-business/ - Categories: security In the digital age, businesses in Logan and the Gold Coast, just like anywhere else, are grappling with the challenge of software vulnerabilities. Imagine a developer releasing software containing millions of lines of code, only for hackers to start probing for any weak spots to exploit. This ongoing battle is akin to a never-ending game of “whack-a-mole”, as system security constantly needs updating to defend against new threats. For IT management firms prioritising the safety of networks in Logan and the Gold Coast, it's crucial to stay abreast of emerging vulnerabilities, particularly in widely used software and operating systems. Lack of consistent patching and updating leaves company networks open to attacks, an issue that's far from just an American problem – it's a reality here in our region as well. Let's delve into some recent vulnerabilities highlighted by the Cybersecurity and Infrastructure Security Agency (CISA), particularly those affecting products from tech giants like Microsoft, Google, and Adobe. Essential Patches for Logan and Gold Coast BusinessesMicrosoft VulnerabilitiesThree major Microsoft products are currently vulnerable:Internet Explorer (IE): Discontinued as of June 2022, IE should be removed from all computers still running it to avoid CVE-2012-4969, a critical loophole allowing remote code execution. Microsoft Office 2003 and Office 2011 for Mac: CVE-2013-1331 exploits a buffer overflow flaw, enabling remote attacks. Windows Authenticode Signature Verification: CVE-2012-0151 can lead to user-assisted remote code execution, typically via malicious email attachments. Google VulnerabilitiesGoogle Chrome and applications using Google’s Chromium V8 Engine face these significant threats:CVE-2016-1646 & CVE-2016-518: Attackers... > Discover the importance of IAM for Logan and Gold Coast businesses. Enhance cybersecurity, maintain compliance, and streamline operations with Klearnet. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/cybersecurity-in-logan-gold-coast-the-need-for-strong-access-management/ - Categories: security "Discover the importance of Identity & Access Management (IAM) for businesses in Logan and the Gold Coast. Dive into the top six reasons why local businesses should prioritise IAM to enhance cybersecurity, streamline operations, and ensure compliance. In Logan and on the Gold Coast, businesses are realising the vital importance of cybersecurity. The digital threats we face today are ever-present, with data breaches and malware attacks impacting companies of all sizes. This is particularly relevant as more businesses use cloud-based tools in their daily operations. Did you know the average employee uses 36 cloud-based services every day? Protecting sensitive data access within these tools has become absolutely essential. A single compromised account can have serious repercussions for your business. Hackers are on the hunt for login details. On the dark web, something as simple as an email admin login can sell for anywhere between $500 to $140,000. It's clear that businesses in Logan and on the Gold Coast must prioritise access management to safeguard against potential threats. Let's delve into six reasons why Identity & Access Management (IAM) is fundamental for ensuring data security in our region. Why Local Businesses Must Prioritise Identity & Access Management (IAM)1. Minimising Insider RisksWhether due to malevolent intent or innocent errors, threats can arise from within your organisation. IAM solutions allow for precise access controls, ensuring staff only access data relevant to their roles. Through efficient access management, companies can both minimise internal threats and monitor user activity, swiftly responding to any suspicious behaviour. 2. Bolstering Data SecurityFor businesses in our region, a data breach can mean:Damage to your reputationFinancial setbacksPotential legal penaltiesAnd, worst-case scenario, being forced to close doorsIAM tools enhance data security by limiting who can access sensitive information... > Protect your Gold Coast & Logan SMB from cyber security breaches and data attacks. Learn key lessons from major incidents and secure your business. - Published: 2026-07-20 - Modified: 2026-09-03 - URL: https://klearnet.com.au/blog-posts/cybersecurity-breaches-and-data-attacks-an-alert-for-small-and-medium-sized-businesses-in-gold-coast-and-logan/ - Categories: insights 2023's high-profile cyber attacks underscore the urgent need for SMBs in Gold Coast & Logan to prioritise robust security infrastructure. The year 2023 has seen its fair share of high-profile cyber-attacks, emphasising the need for businesses, especially small to medium-sized businesses (SMBs), to prioritise cybersecurity. From our analysis, 100 significant incidents impacted 41. 9 million records across Europe. Some of the significant breaches included an audacious ransom demand on Ferrari, a politically motivated strike on a Central European broadcaster, and a cyber attack on a major pharmaceutical chain in Spain, disrupting their supply chain. Ferrari Stands Strong Against Cyber ThreatsRecently, Ferrari fell victim to a cyberattack, during which the luxury car manufacturer's IT systems were breached. The hackers exposed customers' names, addresses, emails, and phone numbers. The exact number of impacted individuals remains uncertain. However, CEO Benedetto Vigna was quick to reassure concerned parties, stating that no private financial information or vehicle ownership details were involved. Interestingly, despite a ransom demand from the attackers, there is no evidence that ransomware was used to encrypt Ferrari's systems. In an official statement, Ferrari declared, "We will not surrender to such demands, as we refuse to facilitate criminals. " The car giant's quick action to notify customers about the potential data breach was commendable. Ferrari's response to this cyber incident should serve as a case study for SMBs. They did not cave to cyber threats and promptly informed customers about the situation. It further underscores the value of having a robust IT service partner, with a keen focus on security, to maintain resilient systems. Latitude Finance Holds Firm Against Ransom DemandIn a striking... ## Solutions